Dunkin'
15 West St, Beverly
(978) 927-3177
Recent Reviews
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I've been going to that Dunkin Donuts for 6 years that's were I start my day off
If you’re interested in waiting 20 minutes for the wrong order this is it…. Why bother with this location. Wish this was a small cafe, because the apathetic employees of DD clearly don’t care about you here
Coffee was good they make the juice drinks too sweet
Missing items in order and messed up drinks
5 star for Dylan and Dylan only. Today the restaurant was filled with about 25 college students waiting for orders. Poor Dylan was the only employee working and was able to get orders out and maintain professionalism through such a difficult situation. Apparently his two other coworkers walked out leaving him on his own at one of the busiest times. Dylan deserves a raise. Not sure who the manager is but Dylan is a star and needs to be rewarded for his amazing work.
Service: 5
Coffee is good but their donuts are not good ?
Atmosphere: 5
Food: 1
Service: 5
I like Dunks when I come to the east coast, but this particular business is understaffed and undersupplied.
Atmosphere: 2
Food: 2
Service: 2
Spent 30 mins waiting inside- ordered online. Did not receive one item correctly. Bagels were not toasted. Coffee orders incorrect. They were busy, however not a single item was correct- extremely frustrating and waste of money. 11:40-12:10am Tuesday Beverly Farms
I probably wasted $50 here so far this year. They give me other peoples coffees, Forget, donuts, or other baked goods that I add on, And it seems like they’re always training someone new, which is good however, they never have time to actually address the issues because they’re running around training and doing the work which I don’t blame on the workers that’s a management issue
Atmosphere: 5
Food: 2
Service: 3
Don't care for the new app ..doesn't always work and trying to redeem make it difficult at times.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
The employees are incompetent and would make you think reading a sticker and making coffee is equivalent to rocket science. 9/10 my food and coffee comes out wrong and when asked to remake or change you’re met with attitude as if you were the one to mess up the coffee.
Atmosphere: 1
Food: 1
Service: 1
very rude guy, and had drinks ready for 15 minutes sitting in front of us but told us they weren’t ready, and then when he was ready he just pushed them up. Why I couldn’t just grab what was mine, what was right in front of me?
Service: 1
The employees are incompetent and would make you think reading a sticker and making coffee is equivalent to rocket science. 9/10 my food and coffee comes out wrong and when asked to remake or change you’re met with attitude as if you were the one to mess up the coffee.
Friendly and efficient team.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Donuts
Not much donut options. Slow service.
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