Panera Bread

57 Dodge St, Beverly
(978) 998-6860

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I walked in after just realizing I forgot my wallet at home (about 50 miles away). Figured I could use my phone number to utilize points that I earn when eating here. I was able to use my points to get a cookie and coffee and the staff here was VERY nice about it!
Overall a decent Panera, but it's also the gathering place for tons of middle and high schoolers. It's good they have a place to gather, but just be aware that from 3pm on, it's quite loud and not a good place to study if you need to focus. Additionally, there's only 3-4 wall outlets in the whole restaurant, so you better hope you get one of them if you need to charge a laptop or phone. That's my biggest critique of the restaurant, that despite advertising...
Had very bad experience with delivery from Panera app using door dash but Marlene the manager took care of the issue quickly and efficiently. In today’s world where cx service seems non existent and you sort of expect to have issues it’s nice to have people who will make it right for customers and ensure your business keeps a happy loyal customer.Thank you again Marlene

Parking: Quick and efficient

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