Starbucks
29 Enon St, Beverly
(978) 922-0885
Recent Reviews
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These guys always screw up my wife's orders. She asks for a matcha latte with extra scoops of matcha. They never follow instructions 😒
I did ask for 2 extra scoops of matcha, I repeated 3-4 times to the guy that took my order. It has been 3 times that this location screwed up my drinks. This drink has only 2 matcha powder that’s why it’s so pale. I didn’t have time to wait for them to fix my new drink. The barista did nothing wrong they followed the receipt. Hopefully they will understand in the future, I feel like they don’t really listen and make me uncomfortable with my English, because I’m not an English speaker.
Typical Starbucks on Rte 1A in Beverly. They have a drive thru and the shop itself is spacious and clean...
Atmosphere: 4
Food: 5
Service: 5
Cozy place!!
Atmosphere: 5
Food: 5
Service: 5
10 star 🌟 rating to this Starbucks location - im there 4-5 times a week - do my work invoices - the staff treat me and all customers like gold “ 10 stars to Corey 👏🏻 to Corey “ Liz and manny “ great people always make my ice coffee perfecto “
Atmosphere: 5
Food: 5
Service: 5
I went in for coffee and normally it's much quicker. It took around 15 minutes. Also, the coffee was too strong. (Pikes) Next time, I'll get iced coffee so it will dilute with time.
Atmosphere: 4
Service: 3
Best service, except for one time. She didn’t even say hi to me in the drive through
Atmosphere: 4
Food: 5
Service: 4
Delicious coffee
Atmosphere: 3
Food: 5
Service: 5
I ordered my drink 17mins later. My name wasn't said nor did I see my drink on counter. So I said excuse me to 1 of the females that was working said I ordered like 15 mins ago I see every body else walk in order walk out (not mobile) she looks me dead in my eyes and says I DONT CARE with a rude voice and look on her face I said back to her no shit u don't care she said your correct I don't. As this is going on anthor worker says here is your drink. I said thank u and she continued to just give me a dirty look. Not cool STARBUCKS won't be back to this location!!!
Service: 1
Probably one of the more stale atmosphere Starbucks I've been to. The orders are easily corrected which is nice but there is absolutely no recognition from staff when thanking any team members when picking up my mobile order. And there seems to be a habit of allowing food orders to go through on the app only to be informed at pick-up time that the item is not available.
Parking: Would it hurt the staff to not look like they absolutely hate to be at work? There's one barista and she wears a movie mask usually and you can see the unhappiness through the mask it radiates that hard.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Very long wait time for simple items, but that's not even the issue. What I'm assuming is the manager is very rude for no reason.
Atmosphere: 1
Food: 3
Service: 1
everytime I pick up a delivery, I try to be patient bc I know they’re short staffed and busy.. but finally I have to say something. They see me standing there for 15-20 minutes, they know I’m waiting on something but choose to ignore me instead. it gets ridiculous and finally I say something, and guess what? The drinks were sitting there the entire time, they just didn’t bag them. Bag the drinks after you make them, and stop ignoring delivery drivers.. I always leave this location pissed off, and this is the only location this happens. other locations the staff are friendly, acknowledge you, and get you in and out as soon as they can.. but not here.
10 star rating to my Baristas “ Cally- Rebecca- Manny- Liz “ great coffee I enjoy coming in to do my business invoices and treated like a 10 star ? customer ? I come daily “ never a bad coffee and always a conversation ☺️
Atmosphere: 5
Food: 5
Service: 5
Waited 30 minutes for a drink that wasn’t even made correctly. Worst Frappacino I’ve ever had at a Starbucks.
Ended up throwing it away.
I had a great experience at this Starbucks, the staff is very nice and attentive, and the drinks were delicious. Georgia was very sweet and specifically went out of her way to make me smile and make my day brighter. Considering I am visiting from New Jersey, I’ve never been to this Starbucks but I’m glad I had the chance!
Atmosphere: 5
Food: 5
Service: 5
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