Excellent pizza and awesome service. TJ is the man!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Tully T.
Super yummy pizza!! Excellent customer service from TJ- best chef around. He also gave me some sick music recommendations
Ian Sellon
It's mediocre pizza if it actually comes. They make no guarentees that it will come. If it doesn't, they won't send you a replacement item. So, I just spent $40 and got zero food. that's the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Jules192
Great customer service at this location! I went in around 7:30 at night and they were sold out of cheese pizza slices. Being a vegetarian, I couldn't eat any of the other pizzas. The manager named Fred was very accommodating and made me new cheese slices quickly. Was much appreciated !
Atmosphere: 5
Food: 5
Service: 5
Tree E.
If I could give a zero star rating I would. I messed up an ordered a pizza on Christmas eve without realizing they were closed. No issue taking my money though. Here I am now almost end of January calling weekly for a refund being reassured it will be handled and it hasn't. Tried to reach out to higher ups and ignored. Absolutely insane!
George Greenman
Bought an extra large 19 inch pizza, thought I would have large slices like they advertise. Didn't happen. Pizza was half pepperoni and half meatball. Though it was actually 1 topping was charged for 2 toppings. The other place I go to doesn't charge for 2 toppings. Sal"s is just another pizza place with higher prices. I'll stick with my pizza place, at least I get what's advertised.
Food: 3
Service: 3
Tara Kirby
Enjoyed a chicken and broccoli calazone. It came with a cup of tasty marinara sauce. I left out the ricotta cheese, and the broccoli was chopped. The grilled chicken had a nice seasoning on it.Employees were nice. They brought the calazone to the table.
Atmosphere: 2
Food: 4
Service: 4
Brent H.
Just had a calzone from Sals Pizza. The calzone was all bread and not much meat or any thing else. I had one a few weeks prior, That had a good amount of meat.
Jim Catanzaro
Pizza use to be great just like all the placesNow everything is cheap bland and overpriced I don’t even blame the workers I blame the guy on the
Met a friend here for lunch today and we left without ordering. There were a bunch of stale pizzas sitting in a glass case, all of them had skimpy toppings and too much crust. I will admit that they were enormous slices but completely unappealing--looked as though they were leftover from the night before. There were no menus available (even though they clearly have other things to order because their website has a menu) and it was noisy and there was a metallic scraping noise that sounded like a mixer was broken.
madison ellis
Ordered a large antipasto salad, two small pizzas and a whoopie pie. They sent me a regular garden salad, no meats no cheese and only 1 dressing. The lettuce and other veggies were brown and gooey, inedible. Called to let them know, before I could even explain they already knew why I was calling. They said they don’t offer antipasto salads anymore, don’t know why it’s still on their menu and they told me the best they can do is refund me the difference. Pizzas were good but are the size of personal pizzas not a “small”. Also the whoopie pie was moldy and expired. Will continue going to Sals in Chelmsford but not Billerica.
Food: 1
Service: 1
Peggy Doyle
I've been disappointed with Sals in Billerica before but I want to like it because it's so close to me. I loved Sals when they first opened but after the remodel the food is awful. Tonight I tried again.. I ordered a veggie pizza. I brought it home without looking at it. It was literally dough and a bunch of veggies on top of it. No sauce no cheese. Burnt crust burnt spinach. I called and the woman at the front said I'll let you talk to the manager. The manager ( who was also the cook) said he had only been working there less than 2 weeks and had never made a veggie before. He didn't realize it needed sauce and cheese. He offered to make me another one. When I drove back I returned the first pizza and asked the young girl at the counter if the cook was really her manager. She said I really don't know what he is. I have no idea. The new pizza had very light sauce light cheese on the bottom and burnt vegetables and crust. I brought it home and my husband had left for milanos to get a veggie pizza. Sals in Billerica still is awful. Too bad
Julia Rocheleau
if i could give them one star i would- waited an hour and a half for one pizza with no apology or heads up
Gregg Tiberious Bennett
I don't know what happened to Sals pizza. The XL has shrunk ...doesn't even touch the sides of box. They dough is definitely NOT the same. it used to be airy and bubbly around the crust. Now it's akin to a House of Pizza. Spongy dough and terrible sauce. I'm sorry they compromised their original recipe.. so disappointed ?
Excellent pizza and awesome service. TJ is the man!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Super yummy pizza!! Excellent customer service from TJ- best chef around. He also gave me some sick music recommendations
It's mediocre pizza if it actually comes. They make no guarentees that it will come. If it doesn't, they won't send you a replacement item. So, I just spent $40 and got zero food. that's the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Great customer service at this location! I went in around 7:30 at night and they were sold out of cheese pizza slices. Being a vegetarian, I couldn't eat any of the other pizzas. The manager named Fred was very accommodating and made me new cheese slices quickly. Was much appreciated !
Atmosphere: 5
Food: 5
Service: 5
If I could give a zero star rating I would. I messed up an ordered a pizza on Christmas eve without realizing they were closed. No issue taking my money though. Here I am now almost end of January calling weekly for a refund being reassured it will be handled and it hasn't. Tried to reach out to higher ups and ignored. Absolutely insane!
Bought an extra large 19 inch pizza, thought I would have large slices like they advertise. Didn't happen. Pizza was half pepperoni and half meatball. Though it was actually 1 topping was charged for 2 toppings. The other place I go to doesn't charge for 2 toppings. Sal"s is just another pizza place with higher prices. I'll stick with my pizza place, at least I get what's advertised.
Food: 3
Service: 3
Enjoyed a chicken and broccoli calazone. It came with a cup of tasty marinara sauce. I left out the ricotta cheese, and the broccoli was chopped. The grilled chicken had a nice seasoning on it.Employees were nice. They brought the calazone to the table.
Atmosphere: 2
Food: 4
Service: 4
Just had a calzone from Sals Pizza. The calzone was all bread and not much meat or any thing else. I had one a few weeks prior, That had a good amount of meat.
Pizza use to be great just like all the placesNow everything is cheap bland and overpriced I don’t even blame the workers I blame the guy on the
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Pizza
Always Great Pizza at this location...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Restaurantji Recommends
Met a friend here for lunch today and we left without ordering. There were a bunch of stale pizzas sitting in a glass case, all of them had skimpy toppings and too much crust. I will admit that they were enormous slices but completely unappealing--looked as though they were leftover from the night before. There were no menus available (even though they clearly have other things to order because their website has a menu) and it was noisy and there was a metallic scraping noise that sounded like a mixer was broken.
Ordered a large antipasto salad, two small pizzas and a whoopie pie. They sent me a regular garden salad, no meats no cheese and only 1 dressing. The lettuce and other veggies were brown and gooey, inedible. Called to let them know, before I could even explain they already knew why I was calling. They said they don’t offer antipasto salads anymore, don’t know why it’s still on their menu and they told me the best they can do is refund me the difference. Pizzas were good but are the size of personal pizzas not a “small”. Also the whoopie pie was moldy and expired. Will continue going to Sals in Chelmsford but not Billerica.
Food: 1
Service: 1
I've been disappointed with Sals in Billerica before but I want to like it because it's so close to me. I loved Sals when they first opened but after the remodel the food is awful. Tonight I tried again.. I ordered a veggie pizza. I brought it home without looking at it. It was literally dough and a bunch of veggies on top of it. No sauce no cheese. Burnt crust burnt spinach. I called and the woman at the front said I'll let you talk to the manager. The manager ( who was also the cook) said he had only been working there less than 2 weeks and had never made a veggie before. He didn't realize it needed sauce and cheese. He offered to make me another one. When I drove back I returned the first pizza and asked the young girl at the counter if the cook was really her manager. She said I really don't know what he is. I have no idea. The new pizza had very light sauce light cheese on the bottom and burnt vegetables and crust. I brought it home and my husband had left for milanos to get a veggie pizza. Sals in Billerica still is awful. Too bad
if i could give them one star i would- waited an hour and a half for one pizza with no apology or heads up
I don't know what happened to Sals pizza. The XL has shrunk ...doesn't even touch the sides of box. They dough is definitely NOT the same. it used to be airy and bubbly around the crust. Now it's akin to a House of Pizza. Spongy dough and terrible sauce. I'm sorry they compromised their original recipe.. so disappointed ?