Starbucks

199 Boston Rd #15, Billerica
(978) 436-9180

Recent Reviews

Mady O

Got the lavender latte with cold foam and oat milk. Beautiful drink

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Sausage & Egg Wrap, Lavender Oatmilk Latte

Doc Kram

Always a great place for service rendered.

Atmosphere: 4

Food: 4

Service: 4

Guia Bambu

These employees are the worst. This Starbucks is the worst in service, you can wait at least 30 minutes just to get a hot coffee and after the wait they can say sorry we need to brew your coffee can you wait MORE...MORE? the

Atmosphere: 1

Food: 1

Service: 1

Michelle McCall

I stumbled upon this location while I was lost and looking for my hotel... I'm so glad I did! The staff were friendly and helpful! Despite showing up shortly before closing, they took their time to give me directions! Thank you! ♥️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg White & Roasted Red Pepper Egg Bites

VIVIAN CUCCHIARA

Get some gluten-free options and then we'll talk. Starbucks lost me when I learned they are no longer offering the gluten-free cakes. Thanks a lot for giving up on the Celiac Community.Update...I no longer even step foot in starbucks and that goes for any starbucks.

Ann Pendleton

Big space, lots of places to sit, professional staff. Delicious drinks and food

Amanda Siegfried

This location is so convenient but I have a bad experience every time I come here. They are always out of stock of multiple drink options, and the service is inconsistent.

Hayley Tobin

Have to definitely give a five star review to parse Jalili & his awesome team for always making my day with the best coffee and best customer service!!Kid-friendliness: Yes staff is always welcoming my daughter she is 3 so some day are hard but they make it better!

Loyalty Exterior Solutions

Would come here to work and have deals everyday if I could.People a reasonably nice.Drinks agre great.Awesome selection on snacks.Come in it before they close for renovations.

Atmosphere: 4

Service: 4

Zachary R.

It really is the worst Starbucks in the area. It's constantly closed. You're better off anywhere else

Katie Pfeiffer

The manager, Parsa, treats his employees terribly and then plays the victim. The people who work there are wonderful -- they deserve a better boss. The store is going downhill because of HIM, not the baristas.

Chad Graham

In store is very run down and needs attention. They only had 3 tables in the entire store, pallets of merchandise just sitting in the main area and a chalkboard labeled September despite visiting in December.Edit: Dropping down to 1 start. Owner's response that I need to fill in some form to have them actually care about the state of their own store is ridiculous! I already spent some of my time to provide feedback and now they ask for more. Absolutely disgusted by this.

Atmosphere: 2

Food: 4

Service: 4

Rachel Hancock

There were four flies in my cold brew with cold foam! This place is always understaffed and disgusting.

Nadege Momplaisir, MSN, CFCS

This is the worst Starbucks I have ever visited. I ordered a medicine ball and waited over 35 minutes for it. There were over 10 people who came after me and left with their order. Mobile orders were being done before mine. People ordering complicated coffee drinks had their order ready before mine. I took my refund and left. I will never visit this place again unless they have new management.#starbucks #newmanagament

Nadege M.

This is the worst Starbucks I have ever visited. I ordered a medicine ball and waited over 35 minutes for it. There were over 10 people who came after me and left with their order. Mobile orders were being done before mine. People ordering complicated coffee drinks had their order ready before mine. I took my refund and left. I will never visit this place again unless they have new management.#starbucks #newmanagament

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