They do a decent job with a bunch of burritos, but for some reason I cannot get them to make my order correctly via door dash or in person. I swore I wasn’t going to go back last time, gave them one more chance in person, still cold
Raymond J
Dietary restrictions: They have GF options.
Atmosphere: 5
Food: 5
Service: 4
Elizabeth Weimann
I wanted to give this place another try as my co-worker had a nice looking salad bowl the other day. The salad bowl should include beans, cheese and fresh avocado as well as your choice of protein and greens. I was given a bowl of greens with my choice of grilled chicken and some pico de gallo, no beans, no avocado and no cheese. The server behind the counter told me "all this extra" pointing to the avocado, cheese, guacamole and sour cream and a few other things, no offer of dressing which should also be included. The chicken was OK, at least better than the greasy carnitas that I had before. This was my third or forth try here, maybe I'm spoiled by having lived in Tucson and eaten better Mexican food but this was my last trail of Anna's.
Atmosphere: 3
Food: 3
Service: 2
Daniel Hudson
Basic taqueria but the food is delicious.
Atmosphere: 4
Food: 5
Service: 5
Leena s
This place was terrible. I ordered my food and then quickly regretted it. Lady handling the food was concerning, and the girl who took my order was extremely rude. The food was just a blob of mush. It's not tasty or appetizing. After paying more attention to the restaurant, it wasn't clean, I just threw my food away.
Atmosphere: 1
Food: 1
Service: 1
Lindsay Robinson
They charge for any additions to a burrito. I ordered $5 worth of “upcharge” Items on my burrito (ordered online) and they put none of them on. It’s annoying enough when you don’t get what you ordered but when you get upcharged for the items and they don’t put them on, that’s just getting ripped off. I’m at Boston Children’s hospital and will just go to Bolocco going forward.
Atmosphere: 3
Food: 2
Service: 2
laura
Burrito fell apart half way which made eating it difficult-- lacked flavor --
Atmosphere: 1
Food: 2
Service: 1
Brett Shaver
I was hesitant to go because of the negative reviews (even though I was a huge fan of the Anna's on Harvard Street when I used to live in Boston). The burritos are exactly as I remember them... Delicious tortillas, flavorful meat (love the al pastor), good toppings and amazing burrito wrapping skills. For me, Anna's is still the best burrito in Boston. Don't listen to the negative reviews.
Atmosphere: 3
Food: 5
Service: 3
John King
Not what it was 20 years ago. Also apparently a big donor to no on the fair pay question for their workers so that sucks
Rex Allesandro
Went in to order and no one entertained the idea of taking our food request.
The website will not allow me to order food for tonight at 9:20. I called & the lady told me to schedule for tomorrow & hung up on me.
Emmanuel Sanchez
The food is good, but employees must do better, I went there and I ordered a super burrito and a soda!!! Simple with all extras, sourcream, wacamole, and cheese, all extra money is fine.... I got my burrito, and when I tried to get soda, it was flat, no gas at all... I told them they said I was wrong, they were fine, I said no, is not good is flat, well a lady came and checked, it was flat, I have to wait 10 minutes to some try to fix it, and when they "Fix it" still flat, I told them is not right, they don't care.... I asked them if I could switch it for an orchata, and they said no, I have to pay extra and bla bla bla!!!! And between all of this, I almost finished my burrito ? all dry, not good. They gave me the orchata and asked me to pay more, I said yes when I finished my burrito ?, I finish to eat not really experiencing. At the end they didn't charge me extra for the orchata... but the way they act is not good, and I'm sorry, but they took a long time to get someone to try to fix the soda machine, and still wasn't working properly. Bad service.
Juliana Saszi
Not what they used to be 20 years ago. Prices are really high, portions are small & they have incredibly rude staff. Management & owners don't care either.
kate kimball
Dirty tables. Unfriendly and unhelpful staff. Other locations were great. The crews attitude definitely reflected.
Atmosphere: 1
Food: 2
Service: 1
Anton Gold
I don’t live in Boston anymore but the only thing I miss is Anna’s Taqueria. When I visit Boston nowadays I’ve been known to hit Anna’s three times in a day. This is still my favorite Burrito on the planet and I’ve been all over the USA & Mexico and haven’t found its rival. This is the kind of Burrito one dreams of, it’s perfect. Thank You Anna’s For Making the world a better place. ❤️sincerely.
They do a decent job with a bunch of burritos, but for some reason I cannot get them to make my order correctly via door dash or in person. I swore I wasn’t going to go back last time, gave them one more chance in person, still cold
Dietary restrictions: They have GF options.
Atmosphere: 5
Food: 5
Service: 4
I wanted to give this place another try as my co-worker had a nice looking salad bowl the other day. The salad bowl should include beans, cheese and fresh avocado as well as your choice of protein and greens. I was given a bowl of greens with my choice of grilled chicken and some pico de gallo, no beans, no avocado and no cheese. The server behind the counter told me "all this extra" pointing to the avocado, cheese, guacamole and sour cream and a few other things, no offer of dressing which should also be included. The chicken was OK, at least better than the greasy carnitas that I had before. This was my third or forth try here, maybe I'm spoiled by having lived in Tucson and eaten better Mexican food but this was my last trail of Anna's.
Atmosphere: 3
Food: 3
Service: 2
Basic taqueria but the food is delicious.
Atmosphere: 4
Food: 5
Service: 5
This place was terrible. I ordered my food and then quickly regretted it. Lady handling the food was concerning, and the girl who took my order was extremely rude. The food was just a blob of mush. It's not tasty or appetizing. After paying more attention to the restaurant, it wasn't clean, I just threw my food away.
Atmosphere: 1
Food: 1
Service: 1
They charge for any additions to a burrito. I ordered $5 worth of “upcharge” Items on my burrito (ordered online) and they put none of them on. It’s annoying enough when you don’t get what you ordered but when you get upcharged for the items and they don’t put them on, that’s just getting ripped off. I’m at Boston Children’s hospital and will just go to Bolocco going forward.
Atmosphere: 3
Food: 2
Service: 2
Burrito fell apart half way which made eating it difficult-- lacked flavor --
Atmosphere: 1
Food: 2
Service: 1
I was hesitant to go because of the negative reviews (even though I was a huge fan of the Anna's on Harvard Street when I used to live in Boston). The burritos are exactly as I remember them... Delicious tortillas, flavorful meat (love the al pastor), good toppings and amazing burrito wrapping skills. For me, Anna's is still the best burrito in Boston. Don't listen to the negative reviews.
Atmosphere: 3
Food: 5
Service: 3
Not what it was 20 years ago. Also apparently a big donor to no on the fair pay question for their workers so that sucks
Went in to order and no one entertained the idea of taking our food request.
Service: 1
Restaurantji Recommends
The website will not allow me to order food for tonight at 9:20. I called & the lady told me to schedule for tomorrow & hung up on me.
The food is good, but employees must do better, I went there and I ordered a super burrito and a soda!!! Simple with all extras, sourcream, wacamole, and cheese, all extra money is fine.... I got my burrito, and when I tried to get soda, it was flat, no gas at all... I told them they said I was wrong, they were fine, I said no, is not good is flat, well a lady came and checked, it was flat, I have to wait 10 minutes to some try to fix it, and when they "Fix it" still flat, I told them is not right, they don't care.... I asked them if I could switch it for an orchata, and they said no, I have to pay extra and bla bla bla!!!! And between all of this, I almost finished my burrito ? all dry, not good. They gave me the orchata and asked me to pay more, I said yes when I finished my burrito ?, I finish to eat not really experiencing. At the end they didn't charge me extra for the orchata... but the way they act is not good, and I'm sorry, but they took a long time to get someone to try to fix the soda machine, and still wasn't working properly. Bad service.
Not what they used to be 20 years ago. Prices are really high, portions are small & they have incredibly rude staff. Management & owners don't care either.
Dirty tables. Unfriendly and unhelpful staff. Other locations were great. The crews attitude definitely reflected.
Atmosphere: 1
Food: 2
Service: 1
I don’t live in Boston anymore but the only thing I miss is Anna’s Taqueria. When I visit Boston nowadays I’ve been known to hit Anna’s three times in a day. This is still my favorite Burrito on the planet and I’ve been all over the USA & Mexico and haven’t found its rival. This is the kind of Burrito one dreams of, it’s perfect. Thank You Anna’s
For
Making the world a better place. ❤️sincerely.
Atmosphere: 5
Food: 5
Service: 5
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