Applebee's Grill + Bar
11A Allstate Road South Bay Shopping Center, Dorchester
(617) 442-7139
Recent Reviews
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Great food and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Samantha B is wonderful!!
Atmosphere: 5
Food: 5
Service: 5
Samantha was an amazing server. Perfect girls night
Atmosphere: 5
Food: 5
Service: 5
samantha b was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Samantha is the greatest! Very attentive and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Samantha is so sweet!
Atmosphere: 5
Food: 5
Service: 5
Samantha was so sweet!
Service: 5
Sam and Missi were both great!
Atmosphere: 5
Food: 5
Service: 5
Went the other day with a freind. We placed our orders and then our drinks arrived. Her order came out about 10 mins later. We sat for an additional 45 min while mentioning the fact that my entree hadn't arrived to 2 different people before just leaving.
I Love Rebuilding The Blue State Of Massachusetts And Dreaming Of Being A Super Suppoter and Of Golden Being My Sidekick Sean White Delivering cards of 2016 Nissan Maxima And Earning $75,000 Seventy-fivedollars Winning A Trip To Stoughton Massachusetts.
Restaurantji Recommends
I see you eyeballing those nachos.. you should get them.
..
Nah I think they get fives just for the nachos and mashed potatoes. Yes, random. But GOOD!
Atmosphere: 4
Food: 4
Service: 4
Daniel, white boy danny was the best! He deserves the employee of the year award. I’m visiting from Washington DC And this is the best service I have ever received from apple bees.
Atmosphere: 5
Food: 5
Service: 5
Disappointing service, but thankful for the accommodation.
We were visiting Boston as tourists and brought friends and family who had never been to Applebee’s before. It’s a place my husband and I usually enjoy for the food, drinks, and service.
First, I do want to acknowledge and thank the staff for accommodating a large party of 14 people, including 2 babies and 3 children. We appreciate the effort to seat everyone together, which is not always easy.
Unfortunately, the service itself was very poor. The wait to take our order was long, and everyone at the table was extremely hungry. My babies could not handle the delay, and I had to feed them baby food while waiting.
When ordering, I asked to substitute mashed potatoes for fries. My husband also ordered an extra side of fries with his meal. My fries did not arrive at all. After I complained, the server brought me a portion, but my husband’s extra fries were still missing. We waited again, and only after asking a second time did the server realize the order had been entered incorrectly.
The drink service was also unacceptable. The beers took so long to arrive that the men at the table had already finished their meals by the time the drinks were served.
Overall, this visit fell far below the level of service we expect from Applebee’s.
While we will continue to visit and recommend Applebee’s because we know this is not the usual experience, one issue that truly bothered me must be addressed: The tablets at the table allow children to purchase games without any parental authorization. These charges are added directly to the bill. A 3-year-old has no understanding of this, and although I chose not to complain at the moment to avoid unnecessary stress over $2.50, this practice is not acceptable.
Children should never be allowed to make purchases without explicit parental approval. This should require a clear authorization step from a parent.
@docsabrina
Atmosphere: 5
Food: 4
Service: 1
Wasn't the best and def wasn't the worst the vibe was nice and so was the customer service.
Atmosphere: 5
Food: 4
Service: 5
1/2 off appalonies, LOVE THE DEALS ❤️! And our server Diamond from South Bay, freaking fire dude! Definitely coming back on dead Dawgs
Atmosphere: 5
Food: 5
Service: 5
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