Ben & Jerry’s

174 Newbury St, Boston
(617) 536-5456

Recent Reviews

Eleanor Duda

Found hair in my ice cream

Food: 1

Jose Roman

Excellent Service too!

Atmosphere: 5

Food: 5

Service: 5

Vanpée Ludovic

Oh, the price is a bit excessive, yes it's good and it's the brand, but $8.75 would be the right amount.

Atmosphere: 4

Food: 4

Service: 5

Daniel Yu

Ice cream was great and the person working there was incredibly friendly and helpful. Great with food allergies!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Tonight Dough

Harry Kleinsasser

Extremely expensive for what you

Food: 4

Service: 4

Abigail W.

the lady working the register took 20 minutes to scoop my ice cream. she was blonde and short and was on her phone instead of giving me my change. SO not getting a tip.

Tedd S.

We and our kids love this place! Of all the many ice cream stores on Newbury or downtown Boston this is our favorite. They have so many delicious flavors it's wonderful to try different ones depending on our mood. The service is friendly and efficient. And it's so cool that anyone getting ice cream there can feel incredibly good about giving money to a company that works so hard to do the right thing in their business decisions. Ben & Jerry's was a pioneer of using organic milk, avoiding growth hormones, cows from factory farms and supporting family farmers. They are one of the company's that sets the high mark for how companies choose to operate and do well by doing good - like Patagonia, Whole Foods, Gap, AllBirds, Levi's, Life Alive, Chipolte...

Marquisa MURPHY-GLOVER

I Enjoyed the Strawberry Cheesecake ?

Jenniffer Negreira

Had a chocolate milk shake that was really good!

Edenilze

Delicious ice cream. Nice place to eat outside

Edenilze Halluch

Delicious ice cream. Nice place to eat outside

Kaleb Davenport

The ice cream is good but not great.

Daisy Vargas

I ordered a custom cake and received this . There is an apparent smudge on top which is obvious the frosting wasn’t applied correctly and the writing is not centered! As a business that makes cakes, presentation should be a priority. This is a big deal to me as it is an ugly presentation and takes away from everything else. I called to speak to the “manager” and expressed my frustration and all she kept saying was that it looked fine to her . She didn’t even offer for me to take it back in to get it fixed. As a manager she should have understood and should have been able to propose an actual resolution to the issue.

Lena Guzy

Great place, so much better than the street stands. Great selection of flavours, shakes and sundaes.

Brianna V

We had a corporate ice cream social for the office and everyone loved it. Vi was professional, kind, and a great communicator. We will book another event with them soon! Thanks Vi!

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