Awful customer experience. Don’t order from this place.Edit: replying to the below - staff was unhelpful on the phone and only offered me to pick it up myself at the late hour. When asked if you could prepare the dish the next day as it was too late to pick up myself, you said straight up no - that's being kind? please...No refund was issued for this order.
Atmosphere: 1
Food: 1
Service: 1
Josh Caldwell
The service here is fantastic. Always attentive and quick to bring the food, drinks and check in on us. I would come back here every time I’m in Boston, the fresh pasta was outstanding. I got the carbonara and my friend got gnocchi both dishes were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carbonara
Campbell Parish
The food is amazing, truly one of my favorite places to eat in the north end. however, the waitress would not leave us alone, kept asking if we wanted boxes while we were still actively eating, kept rushing us. i wish i didnt tip 20%, the service was horrific, food is good- you just have to eat it in under 20 minutes or else they get rude. i wanted to order another round of drinks but thought i would have been crucified if i did. like Jesus’s Easter but its Bencotto. the waitress didnt even ask us if we wanted cheese and took our bread before we were done. sadly the food is good so i will be back.she didn’t even tell us her name, but for the short girl with short brown hair, hoops and a bun, this is for you <3 deeply manifesting this gets put in the company slack.
Atmosphere: 5
Food: 5
Service: 2
peter zafonte
Omg!! The food was awesome!! The wait staff was friendly and helpful! I really can't say enough ! I will be going back again and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pasta Orechiette Bencotto
ana alfonso
Best Italian food!
Atmosphere: 5
Food: 5
Service: 5
K Big
Chicken parm was delicious but could have used some more cheese. Overall beautiful atmosphere and great experience!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Parm
Thorbjoern
? Had bruschetta with lobster and shrimp fried in garlic. In that constellation it's impossible to taste the lobster. Nothing wrong with the taste of garlic fried shrimp. The lobster just serves no purpose. ? I had the North Ender pizza. It is so salty, like SO salty. The Prosciutto di Parma they use is apparently somewhat saltier than other prosciuttos - but I have never run into anything like that in Europe.? Otherwise the Pizzas were pretty good, but they should be at $100+ for three pizzas and a beer.
Atmosphere: 3
Food: 3
Service: 3
Juan Antonio de la Fuente Osuna
Great place to have a beer before having dinner. Thanks for the olives. It looked like home!
Atmosphere: 5
Service: 5
Poch Blanco
Extremely rude. They do not respect service animals here. Do not come here.FYI Bencotto, service animals are different than emotional support animals.Please do not support restaurants who discriminate and violate the rights of people with disabilities. This is illegal and I have reported them to the ADA.
Atmosphere: 1
Food: 1
Service: 1
Jessica Shay
Enjoyed dinner at Panza with two girlfriends. Excellent service provided by Megan and the rest of the staff. Food and drinks were delicious.
My friends and I were excited to try this restaurant while we are on a girls trip in Boston. When we sat down it took quite some time for the waitress to take our drink orders, let alone our food order. We ordered alcoholic drinks - 3 of us are 22 and I just turned 23. We showed our ID’s and even our credit cards to verify that our identification is real. It was taking a very long time for our drinks to come out (20-30 minutes after we ordered them) and eventually the owner came down and asked us if we were actually as old as we said we were. We verified that we were, in fact, of age and he said “don’t jeopardize my business.” We did still get our drinks after a long wait and our food. My friend didn’t even get what she ordered. The food was good but overall this place was not worth the trouble and I wouldn’t recommend it.
m GALLAGHER
The pasta dishes r very good ! But the pizza was not good at all chewy crust , under cooked , the prosciutto tasted like wet dog on top ? everything was good except the pizza which was very
Atmosphere: 4
Food: 3
Service: 5
Gavyn Hillier
Food was great. Everything else not so much. Waited outside in the cold 15 minutes past our reservation. Then got rushed to finish so the other 10+ people outside could get a table. My drink came out 40 minutes after we ordered it and eat after the food.
Atmosphere: 2
Food: 5
Service: 1
Yousef H. Almubarak
The pasta is good. Pizza below average. Fast service and nice
Atmosphere: 4
Food: 4
Service: 4
Gary Cornwell
Ticks all boxes first restaurant we came to in Little Italy and it was greatGreeted warmly sat straight away and service efficient throughout the meal.Couldn’t have got a better Gluten Free Pizza for my wife so thanks guys just perfectFood top quality
Awful customer experience. Don’t order from this place.Edit: replying to the below - staff was unhelpful on the phone and only offered me to pick it up myself at the late hour. When asked if you could prepare the dish the next day as it was too late to pick up myself, you said straight up no - that's being kind? please...No refund was issued for this order.
Atmosphere: 1
Food: 1
Service: 1
The service here is fantastic. Always attentive and quick to bring the food, drinks and check in on us. I would come back here every time I’m in Boston, the fresh pasta was outstanding. I got the carbonara and my friend got gnocchi both dishes were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carbonara
The food is amazing, truly one of my favorite places to eat in the north end. however, the waitress would not leave us alone, kept asking if we wanted boxes while we were still actively eating, kept rushing us. i wish i didnt tip 20%, the service was horrific, food is good- you just have to eat it in under 20 minutes or else they get rude. i wanted to order another round of drinks but thought i would have been crucified if i did. like Jesus’s Easter but its Bencotto. the waitress didnt even ask us if we wanted cheese and took our bread before we were done. sadly the food is good so i will be back.she didn’t even tell us her name, but for the short girl with short brown hair, hoops and a bun, this is for you <3 deeply manifesting this gets put in the company slack.
Atmosphere: 5
Food: 5
Service: 2
Omg!! The food was awesome!! The wait staff was friendly and helpful! I really can't say enough ! I will be going back again and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pasta Orechiette Bencotto
Best Italian food!
Atmosphere: 5
Food: 5
Service: 5
Chicken parm was delicious but could have used some more cheese. Overall beautiful atmosphere and great experience!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Parm
? Had bruschetta with lobster and shrimp fried in garlic. In that constellation it's impossible to taste the lobster. Nothing wrong with the taste of garlic fried shrimp. The lobster just serves no purpose. ? I had the North Ender pizza. It is so salty, like SO salty. The Prosciutto di Parma they use is apparently somewhat saltier than other prosciuttos - but I have never run into anything like that in Europe.? Otherwise the Pizzas were pretty good, but they should be at $100+ for three pizzas and a beer.
Atmosphere: 3
Food: 3
Service: 3
Great place to have a beer before having dinner. Thanks for the olives. It looked like home!
Atmosphere: 5
Service: 5
Extremely rude. They do not respect service animals here. Do not come here.FYI Bencotto, service animals are different than emotional support animals.Please do not support restaurants who discriminate and violate the rights of people with disabilities. This is illegal and I have reported them to the ADA.
Atmosphere: 1
Food: 1
Service: 1
Enjoyed dinner at Panza with two girlfriends. Excellent service provided by Megan and the rest of the staff. Food and drinks were delicious.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
My friends and I were excited to try this restaurant while we are on a girls trip in Boston. When we sat down it took quite some time for the waitress to take our drink orders, let alone our food order. We ordered alcoholic drinks - 3 of us are 22 and I just turned 23. We showed our ID’s and even our credit cards to verify that our identification is real. It was taking a very long time for our drinks to come out (20-30 minutes after we ordered them) and eventually the owner came down and asked us if we were actually as old as we said we were. We verified that we were, in fact, of age and he said “don’t jeopardize my business.” We did still get our drinks after a long wait and our food. My friend didn’t even get what she ordered. The food was good but overall this place was not worth the trouble and I wouldn’t recommend it.
The pasta dishes r very good ! But the pizza was not good at all chewy crust , under cooked , the prosciutto tasted like wet dog on top ? everything was good except the pizza which was very
Atmosphere: 4
Food: 3
Service: 5
Food was great. Everything else not so much. Waited outside in the cold 15 minutes past our reservation. Then got rushed to finish so the other 10+ people outside could get a table. My drink came out 40 minutes after we ordered it and eat after the food.
Atmosphere: 2
Food: 5
Service: 1
The pasta is good. Pizza below average. Fast service and nice
Atmosphere: 4
Food: 4
Service: 4
Ticks all boxes first restaurant we came to in Little Italy and it was greatGreeted warmly sat straight away and service efficient throughout the meal.Couldn’t have got a better Gluten Free Pizza for my wife so thanks guys just perfectFood top quality
Atmosphere: 5
Food: 5
Service: 5