Bertucci's Italian Restaurant

683 VFW Pkwy, Chestnut Hill
(617) 327-0898

Recent Reviews

India

$30.00 Pizza down the drain. I see why after a 5 year hiatus it took this long to return. Clearly lazy cooks who do not care. This location needs to replace it's cooks (clearly not chef's). BTW to the take-out order taker.... there's a clear distinction between onions and caramelized onions and well cooked vs burnt. Pizza was burnt beyond belief. The only saving grace was the bartender...but seriously close down already.

Atmosphere: 2

Food: 1

Service: 4

Mari Brooks

I don’t know the sweet girls name but I just wanted to shout out one of your employees. It’s a Friday night 04/26/24 around 9 and the girl who picked up the phone when I called was so courteous and sweet. Definitely someone you should keep with you. I hope she regularly works Friday nights because I’ll be ordering again on a Friday in hopes of having such good service again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

*****

Cant get thru on the phone unbelievable

Atmosphere: 1

Food: 3

Service: 1

Yunli Kim

The pizza turned out cold and not fully cooked. The guy who made the pizza was complaining about his job and didn’t place any effort into making it. I paid $30 but the result was not worth it. I recommend on going to a different place like Dominos.

Food: 1

Elizabeth Florentino

There was no ricotta in the lasagna per the menu and it was burnt on top. The chicken in the piccata was so undercooked and after my husband pan fried it, it was pure SALT (and I love salt) but it was ridiculous. I don’t ever remember leaving a negative review for any business, but when you spend over $50 for two dinners and this happens, it’s frustrating and grossly disappointing.

Shyauna Fogle

Firstly, the restaurant was extremely cold. We weren’t even seated near the door and we still had to keep our coats on, the rolls were undercooked and doughy the waiter was also very slow. Our pizza was cold on top of undercooked due to the server letting it sit on the counter for 6 mins on a slow day so by the time we got it it was very unappetizing and cold ,we both ate one slice and my partner immediately started feeling nauseous after the slice. The chicken was also a very weird texture and bland. The only thing we enjoyed were our mozzarella fritta other than that we were extremely disappointed and after coming here for years I’m sad to say this will be my last time as the service and quality have definitely declined.

Atmosphere: 2

Food: 1

Service: 2

Bill Carrigg

Larry was extremely helpful and affable.

Atmosphere: 5

Food: 5

Service: 5

Monique Oliveira

My family and I had a great experience during lunch today. Our server Larry was attentive and friendly, the food came quickly and was well prepared. We'll definitely be back again.

Atmosphere: 5

Food: 5

Service: 5

Jeffrey King

Had the “Limited Special” buffalo chicken cheese steak sandwich delivered. Was the most disgusting thing I have ever eaten. Was like eating from a mall food court. Sandwich was very small, covered in something that resembled cheese whiz. I had some expectation of quality and received none whatsoever. Do better.

Sandra Papson

Anticipated a delicious pizza, as usual, but it was awful! The service was pitiful. What hasHappened to our once favorite local joint!

Atmosphere: 1

Food: 1

Service: 1

Natalie Rockwell

Friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Farmhouse Salad, Baked Chicken Rigatoni with Broccoli, Chicken Parmesan

Michael Petersante

Our waitress was very friendly and attentive. Definitely on top of her game. She keeps us coming back on our rare times out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, Chicken Parmesan

Randy “RT” T

Larry is one of the best servers.

Atmosphere: 5

Food: 5

Service: 5

aakash mickey mehta

It’s not fine dining.

Atmosphere: 3

Food: 3

Service: 3

James Dean

Amazing customer service and terrific food!!Natalia did amazing btw!!

Atmosphere: 5

Food: 5

Service: 5

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