I've left a more detailed note for the restaurant manager. In essence, it's a great restaurant in all other respects, but the steaks were overcooked, and then undercooked.
Leopold
The food was great. We had the oysters, shrimp cocktail, the lamb, shank, special, and the Kansas City strip with a side of au gratin potatoes. The seafood was fresh, and the cocktail sauce was great. The steak was cooked to order. Staff acknowledged a birthday, even though it was not part of the reservation (open table remembered). Waitstaff was attentive and helpful.
ann
Food and ambiance are very good. Service is excellent very nice waiters and waitresses. The only downside is that the food is not pipping hot when it is served. I did tell the server that the last time it was not hot but it still came out the same. Although, we will be back again as it is the best place to go near the Opera House. Popovers are a plus delicious!!!!!
Benson
This is definitely an interesting night to review. Came for a birthday. Our server was super nice and attentive. Had two refires - Hanger Steak was undercooked to our liking as it was overly chewy but that could have been our fault. Refire was good. Short rib was also good but the risotto was overbearingly salty that I had two glasses of water for three bites. Refire was better salted but possibly a very loose risotto. Other side dishes were fair/good but the mac & cheese was also a miss for us - loose cheese sauce that was also somehow clumpy. The restaurant atmosphere and service were great but the food was where I could've wish to be better.
Allan
Underwhelmed. Service was great. The food was good, although the onion rings were not hot upon arrival. Having eaten at the S End location several times, the prices at Downtown Crossing felt gouging.
Sadman
We had a wonderful time. Our waiter was attentive and awesome. Food was delicious. The vibe and ambience of the restaurant was luxe. Loved it.
Timothy
Extremely attentive server John C Definitely coming back they ran out of the beef Wellington. We still got amazing food.
Beth
The beef wellington was amazing. All our steaks were cooked to perfection. A perfect meal before a show at the Opera House.
Cynthia
Went for my birthday and it was FANTASTIC!! Vinny was our server and he is quite possibly the best server I've ever had. Super friendly, efficient and knowledgeable. Selected the perfect wine to pair with my Beef Wellington. I'll definitely be back!!
sumner
The Staff was great! Went the extra mile to get us seated for four people when we had a reservation for two
When we visit Boston this is a must visit. The quality of the food is amazing. The service is incredible! Definitely worth a visit. Our server Allison made a great evening into a spectacular one!
David
It was a big disappointment that the seared tuna was unavailable as it's the only dish I look forward to when bringing my family for steak dinner (I don't eat red meat but my family does). I get that you run out sometimes but the way the server handled it was poor. Pretty much just handed me a menu and said pick something else - wasn't really apologetic and didn't even think about offering any advice on what to get. Not the type of service I would expect from a restaurant of this calibre. However my family really enjoyed all their steak. I didn't enjoy the swordfish which I ended up getting. Oh well, there are other steak restaurants in Boston we will be trying next time we visit.
Audrey
One of the best steaks I've ever had paired with wonderful and friendly service. The music was on the louder side, so just a heads up if you aren't in the mood for an energetic ambiance. But overall, an unforgettable evening and meal thanks to Boston Chops!
Sacha
Cocktails, food and service is always great!  it is extremely convenient that it is close proximity to the theaters if you are catching a show.
Paul
Great dinner at the bar. Service, food, drink and vibe were all terrific. Shoutout to Cecilia and Anderson for their amazing hospitality and service.
I've left a more detailed note for the restaurant manager. In essence, it's a great restaurant in all other respects, but the steaks were overcooked, and then undercooked.
The food was great. We had the oysters, shrimp cocktail, the lamb, shank, special, and the Kansas City strip with a side of au gratin potatoes. The seafood was fresh, and the cocktail sauce was great. The steak was cooked to order. Staff acknowledged a birthday, even though it was not part of the reservation (open table remembered). Waitstaff was attentive and helpful.
Food and ambiance are very good. Service is excellent very nice waiters and waitresses. The only downside is that the food is not pipping hot when it is served. I did tell the server that the last time it was not hot but it still came out the same. Although, we will be back again as it is the best place to go near the Opera House. Popovers are a plus delicious!!!!!
This is definitely an interesting night to review. Came for a birthday. Our server was super nice and attentive. Had two refires - Hanger Steak was undercooked to our liking as it was overly chewy but that could have been our fault. Refire was good. Short rib was also good but the risotto was overbearingly salty that I had two glasses of water for three bites. Refire was better salted but possibly a very loose risotto. Other side dishes were fair/good but the mac & cheese was also a miss for us - loose cheese sauce that was also somehow clumpy. The restaurant atmosphere and service were great but the food was where I could've wish to be better.
Underwhelmed. Service was great. The food was good, although the onion rings were not hot upon arrival. Having eaten at the S End location several times, the prices at Downtown Crossing felt gouging.
We had a wonderful time. Our waiter was attentive and awesome. Food was delicious. The vibe and ambience of the restaurant was luxe. Loved it.
Extremely attentive server John C Definitely coming back they ran out of the beef Wellington. We still got amazing food.
The beef wellington was amazing. All our steaks were cooked to perfection. A perfect meal before a show at the Opera House.
Went for my birthday and it was FANTASTIC!! Vinny was our server and he is quite possibly the best server I've ever had. Super friendly, efficient and knowledgeable. Selected the perfect wine to pair with my Beef Wellington. I'll definitely be back!!
The Staff was great! Went the extra mile to get us seated for four people when we had a reservation for two
Restaurantji Recommends
When we visit Boston this is a must visit. The quality of the food is amazing. The service is incredible! Definitely worth a visit. Our server Allison made a great evening into a spectacular one!
It was a big disappointment that the seared tuna was unavailable as it's the only dish I look forward to when bringing my family for steak dinner (I don't eat red meat but my family does). I get that you run out sometimes but the way the server handled it was poor. Pretty much just handed me a menu and said pick something else - wasn't really apologetic and didn't even think about offering any advice on what to get. Not the type of service I would expect from a restaurant of this calibre. However my family really enjoyed all their steak. I didn't enjoy the swordfish which I ended up getting. Oh well, there are other steak restaurants in Boston we will be trying next time we visit.
One of the best steaks I've ever had paired with wonderful and friendly service. The music was on the louder side, so just a heads up if you aren't in the mood for an energetic ambiance. But overall, an unforgettable evening and meal thanks to Boston Chops!
Cocktails, food and service is always great!  it is extremely convenient that it is close proximity to the theaters if you are catching a show.
Great dinner at the bar. Service, food, drink and vibe were all terrific. Shoutout to Cecilia and Anderson for their amazing hospitality and service.
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