This used to be such a great Ice Cream store back when I was a little kid. Used to like this place for Oreo and Cake, but then one time the lady got mad at my mom, not sure about the whole context because I haven’t visited this place for like 3 years, last time visit was during Covid. Then I come back to this place… Why is this place still up if the customer service is so bad? Funny part when I looked through is even a staff from an old school of mine left a negative review aswell. ?♂️- Written Mar 31 2024
Service: 1
Lillian W.
Rude staffs. There are other places in Boston that serves ice cream. Not worth the trouble.
Milan
Me and my Ma got ice cream I get a cup she get a cone as she eats the ice cream she finds a hair in her ice cream and I find mystery green black stuff that do not taste like chocolate chips to me not to mention their lack in health don’t come here ever if I could I would give them zero stars
Patrice R.
This is a small little ice cream shop, and it's a quick spot. There are a few great flavors, and it's local. I say if you want a quick tasty treat, try this place
iyc Cooks
The ice cream is ok. It comes through on a hot day.. Service is sarcastic and not that friendly. I was charged a different price it each time I've visited.
Austin Parker
Stopped during a rainy afternoon for a soft serve. Got a medium soft vanilla with sprinkles in a dish. Was the only person in line and had a simple order so no complaints. Online reviews made me a little hesitant, but if you come during a slow time, you should have a fine experience. The woman at the register was nice enough, wasn’t overly friendly but didn’t come off as rude.Just a heads up, minimum spend of $10 on a credit card otherwise they charge an additional $1 fee
Rosbinda Dolmo
Just Saying J.P Licks is better the worker of this location are bad they have bad attitude so always go to J.P Licks.
Mizzez Wright
I'm searching for homemade ice cream and came accross this place. What's troubling is numerous reports of rude and unprofessional treatment of paying customers with no response/reply from management. That says alot. 1. Reviews are true. 2. Management doesn't even care about the reviews which means they don't care about thier customers so.i will skip over this business for those reasons alone. No customer service skills means no customers
rachid rachid
wowfirst time I see a nice and clean ice crem truck.beautiful Mercedes with nice and clean interiorthe server was very nice and professional.
Anon S
Horrible customer service. Not sure how they're still in business. I'd advice you take your business elsewhere. The woman working behind the window has 0 customer service skills.
Horrible customer service. Not sure how they're still in business. I'd advice you take your business elsewhere. The woman working behind the window has 0 customer service skills.
Afiya LaRoche
Visiting for the weekend and decided to take my family for some ice cream. My son (5 years) was not sure if he wanted hard or soft. The lady at the window cashing us was so rude and disrespectful. She did the soft after he said hard and she had the nerve to tell us she already made it and we have to pay for it. I explained he was not sure of the difference as I had to explain to him but you went quick with what he said. She was so rude that she even cursed at us. DO NOT SUPPORT THEM.
Denise D.
If I could give zero stars, I would. I've witnessed the "lady" with the glasses continuously being rude to multiple customers but never experienced it first hand, so I would go back here and there. Well, today, she had a long line of customers waiting for her when she should've been present at the window. She comes out from behind a door shaking her hands telling customers that they should "stand at the window so that she can see them" ma'am please do your job or quit so that they can hire someone with a more positive attitude. This place will not get another dime from me.
Emely A.
Please fire these disrespectful employees i had called to ask a question before coming in no one answered so i decided to just go in person it's says they're open at 12 but when i got to the counter the lady immediately yelled we open at 2 ! which caught me completely off guard i said so why does your website state 12 and she says i don't work for google i don't know uncalled for as hell i was just confused and got all these attitude for no reason sweetie if you hate your life and job stop taking it out of others we have no control over the s*** going on in your life i used to come to this shop as a kid and it's sad what it's turned into a disrespectful ugly place with even uglier workers wish i could contact the actual owner of the spot to voice these concerns there's should be no reason why I'm getting yelled at for asking a question and even trying to call in before to save them the time to the b**** at the counter i hope you end up in a ditch with the rest of your family you low life f***
Robert Friedman
The ice creams we bought here were delicious. Will definitely go back.
This used to be such a great Ice Cream store back when I was a little kid. Used to like this place for Oreo and Cake, but then one time the lady got mad at my mom, not sure about the whole context because I haven’t visited this place for like 3 years, last time visit was during Covid. Then I come back to this place… Why is this place still up if the customer service is so bad? Funny part when I looked through is even a staff from an old school of mine left a negative review aswell. ?♂️- Written Mar 31 2024
Service: 1
Rude staffs. There are other places in Boston that serves ice cream. Not worth the trouble.
Me and my Ma got ice cream I get a cup she get a cone as she eats the ice cream she finds a hair in her ice cream and I find mystery green black stuff that do not taste like chocolate chips to me not to mention their lack in health don’t come here ever if I could I would give them zero stars
This is a small little ice cream shop, and it's a quick spot. There are a few great flavors, and it's local. I say if you want a quick tasty treat, try this place
The ice cream is ok. It comes through on a hot day.. Service is sarcastic and not that friendly. I was charged a different price it each time I've visited.
Stopped during a rainy afternoon for a soft serve. Got a medium soft vanilla with sprinkles in a dish. Was the only person in line and had a simple order so no complaints. Online reviews made me a little hesitant, but if you come during a slow time, you should have a fine experience. The woman at the register was nice enough, wasn’t overly friendly but didn’t come off as rude.Just a heads up, minimum spend of $10 on a credit card otherwise they charge an additional $1 fee
Just Saying J.P Licks is better the worker of this location are bad they have bad attitude so always go to J.P Licks.
I'm searching for homemade ice cream and came accross this place. What's troubling is numerous reports of rude and unprofessional treatment of paying customers with no response/reply from management. That says alot. 1. Reviews are true. 2. Management doesn't even care about the reviews which means they don't care about thier customers so.i will skip over this business for those reasons alone. No customer service skills means no customers
wowfirst time I see a nice and clean ice crem truck.beautiful Mercedes with nice and clean interiorthe server was very nice and professional.
Horrible customer service. Not sure how they're still in business. I'd advice you take your business elsewhere. The woman working behind the window has 0 customer service skills.
Restaurantji Recommends
Horrible customer service. Not sure how they're still in business. I'd advice you take your business elsewhere. The woman working behind the window has 0 customer service skills.
Visiting for the weekend and decided to take my family for some ice cream. My son (5 years) was not sure if he wanted hard or soft. The lady at the window cashing us was so rude and disrespectful. She did the soft after he said hard and she had the nerve to tell us she already made it and we have to pay for it. I explained he was not sure of the difference as I had to explain to him but you went quick with what he said. She was so rude that she even cursed at us. DO NOT SUPPORT THEM.
If I could give zero stars, I would. I've witnessed the "lady" with the glasses continuously being rude to multiple customers but never experienced it first hand, so I would go back here and there. Well, today, she had a long line of customers waiting for her when she should've been present at the window. She comes out from behind a door shaking her hands telling customers that they should "stand at the window so that she can see them" ma'am please do your job or quit so that they can hire someone with a more positive attitude. This place will not get another dime from me.
Please fire these disrespectful employees i had called to ask a question before coming in no one answered so i decided to just go in person it's says they're open at 12 but when i got to the counter the lady immediately yelled we open at 2 ! which caught me completely off guard i said so why does your website state 12 and she says i don't work for google i don't know uncalled for as hell i was just confused and got all these attitude for no reason sweetie if you hate your life and job stop taking it out of others we have no control over the s*** going on in your life i used to come to this shop as a kid and it's sad what it's turned into a disrespectful ugly place with even uglier workers wish i could contact the actual owner of the spot to voice these concerns there's should be no reason why I'm getting yelled at for asking a question and even trying to call in before to save them the time to the b**** at the counter i hope you end up in a ditch with the rest of your family you low life f***
The ice creams we bought here were delicious. Will definitely go back.