Not my favorite location for Caffé Nero, since it’s in a food court and so doesn’t have much seating or the usual cozy vibe/book decor theme. But it IS a convenient spot for on the go as it’s next to the train station and in a busy part of town. Also convenient if you want to get coffee AND (non-cafe) food since it’s in a food court. (For example, there’s a grilled cheese spot two stalls away). Food court has restrooms.
Atmosphere: 3
Food: 4
Service: 5
Dirk Singer
It’s a bit of a surprise to see a UK coffee chain in the middle of Boston, but this Caffè Nero actually works very well. It’s located right by TD Garden and opens earlier than most of the food hall spots nearby, which makes it useful if you’re catching an early train from North Station or just starting your day before the crowds.
Atmosphere: 3
Food: 4
Service: 3
Patricia Lala
Not sure why the 3.3. The coffee is much better than many other chains, croissants were fresh and the staff super friendly
Atmosphere: 5
Food: 5
Service: 5
Emma W
Just an average coffee shop. The staff attitude was nothing special, and the food and drinks were pretty standard. Prices are higher than Starbucks, so honestly I’d rather just go there instead.
Atmosphere: 3
Food: 3
Service: 2
ROGERQUICK
Their bread is fresh, generously made with quality ingredients, and tastes amazing.
Atmosphere: 5
Food: 5
Service: 5
Felix (Zero)
The frappe is really good
Atmosphere: 5
Food: 5
Service: 5
Abueljebain K.
Today the guy working here. Had all the world problems over his head. Branch was filthey, floor, tables, counters, nothing was clean. Food was not properly arranged.
Atmosphere: 5
Food: 3
Service: 1
Paul Campano
My daily stop for coffee...there's plenty of options....Dunkins, Starbucks, Blank St.....but this Nero is my go to. Coffee is solid, only trumped by the customer service. Super friendly people behind the counter who always make it enjoyable to return. Food is a little pricey.....but can't go wrong with their coffee
Atmosphere: 4
Food: 4
Service: 5
D N.
Do not buy subs here, they are the worst!
Atmosphere: 3
Food: 1
Service: 2
Jeff S.
Grabbed a coffee and muffin to catch the 7:30am commuter rail. The muffin had to be at least a day old, hard as a rock. That leaves Dunkin’ chemicalized pastries as the only option at North Station in the morning. We’re in the Stone Ages in Beantown!
Service without a smile. Customer service was terrible. I kind of felt intimidated for simply trying to order a coffee and give them my money. Not going back to this one even though I usually love other Cafe Neros.
Atmosphere: 2
Service: 1
Kayvon Mavaddat
Christin and Daniel are great to deal with and make great lattes!
Atmosphere: 5
Food: 5
Service: 5
Salim K.
Just bad, really bad coffee
Atmosphere: 1
Food: 1
Service: 1
Eric Chiu
Affordable chain cafe with plenty of food choices and pretty good coffee. This time I ordered delivery, including hot latte, veggie burger, blueberry muffin, chocolate muffin, and pistachio muffin. The vegetarian burger is not too big, but it tastes solid and quite delicious. The hot latte is mellow and delicious, the pistachio muffins have a rich pistachio aroma, and the muffins are soft, sweet and delicious. Chocolate muffins, chocolate muffins are soft, sweet and delicious.
It is the Affordable chain cafe with plenty of food choices and pretty good coffee. This time I ordered delivery food, including hot latte, veggie burger, blueberry muffin, chocolate muffin, and pistachio muffin. The vegetarian burger is not too big, but it tastes solid and quite delicious. The hot latte is mellow and delicious, the pistachio muffins have a rich pistachio aroma, and the muffins are soft, sweet and delicious. Chocolate muffins, chocolate muffins are soft, sweet and delicious.
Atmosphere: 3
Food: 4
Service: 3
Carla Coll
I ordered a small iced matcha latte but was charged and served a medium instead. When I pointed out the mistake, the staff did nothing to fix it or offer any resolution. The drink was fine, but the lack of attention and poor customer service left a bad impression.
Not my favorite location for Caffé Nero, since it’s in a food court and so doesn’t have much seating or the usual cozy vibe/book decor theme. But it IS a convenient spot for on the go as it’s next to the train station and in a busy part of town. Also convenient if you want to get coffee AND (non-cafe) food since it’s in a food court. (For example, there’s a grilled cheese spot two stalls away). Food court has restrooms.
Atmosphere: 3
Food: 4
Service: 5
It’s a bit of a surprise to see a UK coffee chain in the middle of Boston, but this Caffè Nero actually works very well. It’s located right by TD Garden and opens earlier than most of the food hall spots nearby, which makes it useful if you’re catching an early train from North Station or just starting your day before the crowds.
Atmosphere: 3
Food: 4
Service: 3
Not sure why the 3.3. The coffee is much better than many other chains, croissants were fresh and the staff super friendly
Atmosphere: 5
Food: 5
Service: 5
Just an average coffee shop. The staff attitude was nothing special, and the food and drinks were pretty standard. Prices are higher than Starbucks, so honestly I’d rather just go there instead.
Atmosphere: 3
Food: 3
Service: 2
Their bread is fresh, generously made with quality ingredients, and tastes amazing.
Atmosphere: 5
Food: 5
Service: 5
The frappe is really good
Atmosphere: 5
Food: 5
Service: 5
Today the guy working here. Had all the world problems over his head. Branch was filthey, floor, tables, counters, nothing was clean. Food was not properly arranged.
Atmosphere: 5
Food: 3
Service: 1
My daily stop for coffee...there's plenty of options....Dunkins, Starbucks, Blank St.....but this Nero is my go to. Coffee is solid, only trumped by the customer service. Super friendly people behind the counter who always make it enjoyable to return. Food is a little pricey.....but can't go wrong with their coffee
Atmosphere: 4
Food: 4
Service: 5
Do not buy subs here, they are the worst!
Atmosphere: 3
Food: 1
Service: 2
Grabbed a coffee and muffin to catch the 7:30am commuter rail. The muffin had to be at least a day old, hard as a rock. That leaves Dunkin’ chemicalized pastries as the only option at North Station in the morning. We’re in the Stone Ages in Beantown!
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Service without a smile. Customer service was terrible. I kind of felt intimidated for simply trying to order a coffee and give them my money. Not going back to this one even though I usually love other Cafe Neros.
Atmosphere: 2
Service: 1
Christin and Daniel are great to deal with and make great lattes!
Atmosphere: 5
Food: 5
Service: 5
Just bad, really bad coffee
Atmosphere: 1
Food: 1
Service: 1
Affordable chain cafe with plenty of food choices and pretty good coffee. This time I ordered delivery, including hot latte, veggie burger, blueberry muffin, chocolate muffin, and pistachio muffin. The vegetarian burger is not too big, but it tastes solid and quite delicious. The hot latte is mellow and delicious, the pistachio muffins have a rich pistachio aroma, and the muffins are soft, sweet and delicious. Chocolate muffins, chocolate muffins are soft, sweet and delicious.
It is the Affordable chain cafe with plenty of food choices and pretty good coffee. This time I ordered delivery food, including hot latte, veggie burger, blueberry muffin, chocolate muffin, and pistachio muffin. The vegetarian burger is not too big, but it tastes solid and quite delicious. The hot latte is mellow and delicious, the pistachio muffins have a rich pistachio aroma, and the muffins are soft, sweet and delicious. Chocolate muffins, chocolate muffins are soft, sweet and delicious.
Atmosphere: 3
Food: 4
Service: 3
I ordered a small iced matcha latte but was charged and served a medium instead. When I pointed out the mistake, the staff did nothing to fix it or offer any resolution. The drink was fine, but the lack of attention and poor customer service left a bad impression.
Atmosphere: 2
Food: 2
Service: 1
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