Caffè Nero
55 Northern Ave, Boston
(617) 209-6520
Recent Reviews
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The man who prepares the coffee is an ogre who doesn’t know what customer service is and the coffee prepares it very badly. I ordered a latte and what it did was milk without any coffee flavor.
Service: 1
matcha was so watered down it was basically milk at that point
Atmosphere: 3
Food: 1
Service: 3
I would not recommend this place to anyone based on my visit—there are plenty of other cafés that treat their customers with more respect and attention to detail. I had an incredibly disappointing experience at this café. The barista got my order wrong, and when I politely pointed it out, instead of correcting it properly, he gave me smaller-sized drinks but still charged me for the large ones I originally ordered. The lack of professionalism and basic courtesy was frustrating.
Atmosphere: 1
Food: 1
Service: 1
Solid coffee and snack stop. Really comfortable space.
Atmosphere: 5
Food: 5
Service: 5
Good coffee and treats. I wish they have better reward system, it's always changing!
Good to go speak with someone or get some work done but not to eat there.
Atmosphere: 5
Food: 2
Service: 5
We went for a road trip from NJ to Boston, tried so many coffees and guess what? This is the best!
Atmosphere: 5
Food: 5
Service: 5
The place is filthy. Here when it opennes, floors filled with hair and food. Tables with crumbs everywhere. Love location and food but it's gross.
Atmosphere: 1
Food: 4
Service: 4
Great experience ?
Atmosphere: 4
Food: 5
Service: 5
Excellent place to read a book or grab a coffee.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
$7 for a small, okay coffee is egregious. Staff was not very happy/friendly either. I don’t plan on coming back and would rather support a local shop for that price!
The best café...
Atmosphere: 5
Food: 5
Service: 5
We stopped in for coffee and cinnamon rolls, but Janelle, super friendly, advised us to walk on the a full-service Cafe Nero, because they would have the rolls.So sweet of her and caring to want our experience to be great instead of settling for the few bakery choices in this smaller place.
Atmosphere: 4
Food: 5
Service: 5
I work here and this place has the best coffee/espresso hands down. All the food ingredients are bought locally prepped daily, delicious and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Bread, Breakfast Sandwich, Muffins, Butter Crumb Cake, Chicken Salad Croissant, Iced Latte 24oz, Butter Croissant, Pain Au Chocolate
Outstanding coffee and muffins! Get your drink made by Matt. He was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
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