This review pretty much applies to all the Caffe Nero's. In almost everyone I've been to the service is poor. This is because there is usually only 1 person taking orders and filling them. Crazy, right? I assume the owners are trying to keep staffing costs down. Tihs makes the lines long, the wait long. Also, it's typical for the staff be rather slow at everything they do. Too bad the management isn't better at supporting their staff. Starbucks has much better service.
Atmosphere: 5
Food: 3
Service: 1
Bryon Preminger
We were in Boston with nine of us staying in the Jamaica plains neighborhood and stopped here for coffee and pastries every morning. The staff kind of adopted us as we are diehard Redsox fans from Iowa. I loved the Spiced Pear lattee as well as other drinks. The patries were amazing as well but it was the staff that made us feel at home.
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Powell
I just got food poisoning from this location! I love to get work done at the various Caffe Nero’s around Boston/greater Boston and order a little something to compensate for me staying hours. The food is always overpriced and decent, but the atmosphere typically compensates for it. This time the food was overpriced and made me sick. At least I enjoyed myself for a few hours lol. I didn’t eat anything else at the time and I typically have an iron stomach! Will not be here again unfortunately.
Atmosphere: 5
Food: 1
Service: 3
Tanya B
Ordered strawberry matcha latte it was watered down and there was no matcha felt like I was having strawberry water
Bill G
Now here's a place you can get a great coffee, pastry and a comfortable spot to chat. 👌☕
Atmosphere: 4
Food: 4
Service: 4
Samuel Fischer
Some of the nicest baristas I've ever met also the canoli was not bad
A Alici
Trey & Connor , Helped me to find the best aroma for my coffee 🤝😇
Demiah Crawford
I don’t know who made my drink this morning but to the two baristas working on Wednesday morning around 8am- you have amazing customer service and yall made my drink enjoyable! It was full of flavor and they were not shy on the chai! Great start to the day!
Atmosphere: 5
Food: 5
Service: 5
ROGERQUICK
Excellent croissant — perfectly sweet and wonderfully fluffy.
Atmosphere: 5
Food: 5
Service: 5
Tu Nguyen
My favorite coffee shop in JP! Great drinks, bites to eat, and wonderful service, but the ambience is my favorite thing. Perfect place for me to set up my laptop and get some work done while sipping on something good!
Very friendly servers. Fruit and my juice was delicious. Didn't take long to get served. Affordable
Atmosphere: 5
Food: 5
Service: 5
kenya vandersluis
Absolutely love this location! Not only is the space always clean and beautifully maintained, but Trey & the staff here are truly what make it special. They’re warm, welcoming, and bring such great energy—it really enhances the whole vibe of the café, it always feels like a great place to be. One of my favorite Café Nero spots, hands down!
Atmosphere: 5
Food: 5
Service: 5
Mohamed oussi
Coffee nero is my favorite coffee shop in boston/Cambridge
This review pretty much applies to all the Caffe Nero's. In almost everyone I've been to the service is poor. This is because there is usually only 1 person taking orders and filling them. Crazy, right? I assume the owners are trying to keep staffing costs down. Tihs makes the lines long, the wait long. Also, it's typical for the staff be rather slow at everything they do. Too bad the management isn't better at supporting their staff. Starbucks has much better service.
Atmosphere: 5
Food: 3
Service: 1
We were in Boston with nine of us staying in the Jamaica plains neighborhood and stopped here for coffee and pastries every morning. The staff kind of adopted us as we are diehard Redsox fans from Iowa. I loved the Spiced Pear lattee as well as other drinks. The patries were amazing as well but it was the staff that made us feel at home.
Atmosphere: 5
Food: 5
Service: 5
I just got food poisoning from this location! I love to get work done at the various Caffe Nero’s around Boston/greater Boston and order a little something to compensate for me staying hours. The food is always overpriced and decent, but the atmosphere typically compensates for it. This time the food was overpriced and made me sick. At least I enjoyed myself for a few hours lol. I didn’t eat anything else at the time and I typically have an iron stomach! Will not be here again unfortunately.
Atmosphere: 5
Food: 1
Service: 3
Ordered strawberry matcha latte it was watered down and there was no matcha felt like I was having strawberry water
Now here's a place you can get a great coffee, pastry and a comfortable spot to chat. 👌☕
Atmosphere: 4
Food: 4
Service: 4
Some of the nicest baristas I've ever met also the canoli was not bad
Trey & Connor , Helped me to find the best aroma for my coffee 🤝😇
I don’t know who made my drink this morning but to the two baristas working on Wednesday morning around 8am- you have amazing customer service and yall made my drink enjoyable! It was full of flavor and they were not shy on the chai! Great start to the day!
Atmosphere: 5
Food: 5
Service: 5
Excellent croissant — perfectly sweet and wonderfully fluffy.
Atmosphere: 5
Food: 5
Service: 5
My favorite coffee shop in JP! Great drinks, bites to eat, and wonderful service, but the ambience is my favorite thing. Perfect place for me to set up my laptop and get some work done while sipping on something good!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly servers. Fruit and my juice was delicious. Didn't take long to get served. Affordable
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this location! Not only is the space always clean and beautifully maintained, but Trey & the staff here are truly what make it special. They’re warm, welcoming, and bring such great energy—it really enhances the whole vibe of the café, it always feels like a great place to be. One of my favorite Café Nero spots, hands down!
Atmosphere: 5
Food: 5
Service: 5
Coffee nero is my favorite coffee shop in boston/Cambridge
Atmosphere: 5
Food: 5
Service: 5
Nice coffee shop with inside and outside seating.
Atmosphere: 5
Food: 5
Service: 5
Nice environment and quality food
Atmosphere: 4
Food: 4
Service: 4
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