Very interestingly decorated place. Friendly staff, excellent service, resonable prices and obove all, excellent coffee, pastries and vrggie sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Maksym F
With all the drama surrounding indie coffee shops in the area it is good to have a reliable place to get an espresso drink of known quality found in every European airport and train station. It is also a comfortable place to work on a laptop and stare into Centre Street, with no time limit on occupying a table. Convenient and clean restroom as well. Love their gas fireplace!
Atmosphere: 5
Food: 5
Service: 5
Marie Jeune
Nice place for a coffee, a meeting, or working
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino and Almond Croissant
Leigh Baltzer
They do not have a bathroom available to the public. A coffee shop with no bathroom??? C’mon y’all. Do better.
Ale
I seem a mouse here twice within the passed month, they really need to do something about it. Service is good, drinks are good
Atmosphere: 1
Food: 4
Service: 4
Marcelo Trisano
Saw a mouse inside the premises 🤢
Widemonde 'Windy' Lafond
I want to extend a heartfelt thank you to Austin, the assistant store manager at Caffe Nero Jamaica Plain.
Your bright smile and upbeat attitude make every morning a little brighter and more welcoming. Your dedication to your role is evident, and it truly enhances the atmosphere of the café.
You consistently show up with the enthusiasm and skill that rivals a 2022 World Barista Champion. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Randi Schalet
Takes FOREVER to order and get food. I had a vegan cake which was ok. No hassle about staying so good place to sit and talk with a friend once you finally get your order.
Atmosphere: 3
Food: 3
Service: 1
chivery_bob
I was served Cafe Nero coffee in a Church's Chicken coffee cup.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Chicken Sandwich
Iriana Santana-Poles
They seem to be understaffed and not prepared for the amount of visitors that come in & out. Rarely can I find a seat and some people tend to overstay their welcome not allowing people who do arrive the seat.
Food is yummy. Wait time is FOREVER. Ordered something at 9:20 ONLINE had to walk there to pick it up. Got it finally at 10:25 after asking where it was. Not to mention extremely expensive
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Sandwich, Sandwiches
Jeremiah Avrilios Mandoras
In June 2016, the Caffè Nero Group completed the purchase of the Harris + Hoole business from Tesco, with 43 sites, and in January 2019 the Group expanded further by completing the purchase of the majority shareholding of the 100-strong coffee chain Coffee#1 located in Wales, South West England and the Midlands from SA Brains. The deal gave Caffe Nero a 67% majority stake in the business; in February 2022, Caffe Nero purchased the remaining 33%. In 2019 they partnered with the beverage company Fever-Tree to sell two variations of the beverage espresso and tonic across its outlets. In 2020, like many businesses in the hospitality sector, Caffè Nero suffered from poor trading conditions because of the COVID-19 pandemic. Due to the second lockdown in November 2020, the company proposed entering a company voluntary arrangement (CVA) with its creditors. Ford hoped that successful renegotiation of rent agreements with landlords, and a reduction in overall costs, would enable the company to rebuild its business when the pandemic ended; more than 90% of creditors voted in favour in November 2020. The CVA was approved the day after Caffè Nero confirmed it had rejected an unsolicited takeover approach from the brothers Mohsin and Zuber Issa, who are behind the EG Group, stating that they had "clear intention" to disrupt the CVA "as a precursor to opportunistically acquiring the company at a later date." In September 2021, the high court dismissed the challenge against the CVA, brought by a landlord with the backing of the Issa brothers, with Mr Justice Green ruling that the company had "acted in good faith, in accordance with their professional duties and reached a perfectly reasonable decision that it was not in the best interests of the creditors to postpone the CVA process". In January 2022, Caffè Nero completed a £330m refinancing to give it a platform for future growth and development as well as the ability to resume its new store-opening programme as the business continued its recovery from the effects of the pandemic. In August 2022, Caffè Nero was awarded a Princess Royal Award For Outstanding Workplace Training in recognition of the impact of its workplace leader development courses. In May 2023 it was announced that Caffè Nero would run the Nero Book Awards, annual awards in four categories for books published in Britain or Ireland.
Atmosphere: 5
Food: 5
Service: 5
Scott Roche
Slow, hostile service. And somehow I paid over five bucks for a small iced coffee
Food: 1
Service: 1
Lyasya Sinkovski
The barista is extremely rude. She forgot what I ordered. Then refused to give me coffee in a mug because they we “out of clean mugs”. Then charged me for a drink even though I had e free drink voucher. Then did not give my husband a saucer. Then forgot to give me my cake. She was irritated and throwing things around. Considering that the shop charges an additional fee for the eat-in service, it is upsetting.
Very interestingly decorated place. Friendly staff, excellent service, resonable prices and obove all, excellent coffee, pastries and vrggie sandwiches.
Atmosphere: 5
Food: 5
Service: 5
With all the drama surrounding indie coffee shops in the area it is good to have a reliable place to get an espresso drink of known quality found in every European airport and train station. It is also a comfortable place to work on a laptop and stare into Centre Street, with no time limit on occupying a table. Convenient and clean restroom as well. Love their gas fireplace!
Atmosphere: 5
Food: 5
Service: 5
Nice place for a coffee, a meeting, or working
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino and Almond Croissant
They do not have a bathroom available to the public. A coffee shop with no bathroom??? C’mon y’all. Do better.
I seem a mouse here twice within the passed month, they really need to do something about it. Service is good, drinks are good
Atmosphere: 1
Food: 4
Service: 4
Saw a mouse inside the premises 🤢
I want to extend a heartfelt thank you to Austin, the assistant store manager at Caffe Nero Jamaica Plain.
Your bright smile and upbeat attitude make every morning a little brighter and more welcoming. Your dedication to your role is evident, and it truly enhances the atmosphere of the café.
You consistently show up with the enthusiasm and skill that rivals a 2022 World Barista Champion. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Takes FOREVER to order and get food. I had a vegan cake which was ok. No hassle about staying so good place to sit and talk with a friend once you finally get your order.
Atmosphere: 3
Food: 3
Service: 1
I was served Cafe Nero coffee in a Church's Chicken coffee cup.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Chicken Sandwich
They seem to be understaffed and not prepared for the amount of visitors that come in & out. Rarely can I find a seat and some people tend to overstay their welcome not allowing people who do arrive the seat.
Parking: Very hard to find parking
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Sandwiches
Restaurantji Recommends
Love the tea and croissants
Atmosphere: 4
Food: 4
Service: 5
Food is yummy. Wait time is FOREVER. Ordered something at 9:20 ONLINE had to walk there to pick it up. Got it finally at 10:25 after asking where it was. Not to mention extremely expensive
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Sandwich, Sandwiches
In June 2016, the Caffè Nero Group completed the purchase of the Harris + Hoole business from Tesco, with 43 sites, and in January 2019 the Group expanded further by completing the purchase of the majority shareholding of the 100-strong coffee chain Coffee#1 located in Wales, South West England and the Midlands from SA Brains. The deal gave Caffe Nero a 67% majority stake in the business; in February 2022, Caffe Nero purchased the remaining 33%.
In 2019 they partnered with the beverage company Fever-Tree to sell two variations of the beverage espresso and tonic across its outlets.
In 2020, like many businesses in the hospitality sector, Caffè Nero suffered from poor trading conditions because of the COVID-19 pandemic. Due to the second lockdown in November 2020, the company proposed entering a company voluntary arrangement (CVA) with its creditors. Ford hoped that successful renegotiation of rent agreements with landlords, and a reduction in overall costs, would enable the company to rebuild its business when the pandemic ended; more than 90% of creditors voted in favour in November 2020. The CVA was approved the day after Caffè Nero confirmed it had rejected an unsolicited takeover approach from the brothers Mohsin and Zuber Issa, who are behind the EG Group, stating that they had "clear intention" to disrupt the CVA "as a precursor to opportunistically acquiring the company at a later date."
In September 2021, the high court dismissed the challenge against the CVA, brought by a landlord with the backing of the Issa brothers, with Mr Justice Green ruling that the company had "acted in good faith, in accordance with their professional duties and reached a perfectly reasonable decision that it was not in the best interests of the creditors to postpone the CVA process".
In January 2022, Caffè Nero completed a £330m refinancing to give it a platform for future growth and development as well as the ability to resume its new store-opening programme as the business continued its recovery from the effects of the pandemic.
In August 2022, Caffè Nero was awarded a Princess Royal Award For Outstanding Workplace Training in recognition of the impact of its workplace leader development courses.
In May 2023 it was announced that Caffè Nero would run the Nero Book Awards, annual awards in four categories for books published in Britain or Ireland.
Atmosphere: 5
Food: 5
Service: 5
Slow, hostile service. And somehow I paid over five bucks for a small iced coffee
Food: 1
Service: 1
The barista is extremely rude. She forgot what I ordered. Then refused to give me coffee in a mug because they we “out of clean mugs”. Then charged me for a drink even though I had e free drink voucher. Then did not give my husband a saucer. Then forgot to give me my cake. She was irritated and throwing things around. Considering that the shop charges an additional fee for the eat-in service, it is upsetting.
Atmosphere: 1
Food: 2
Service: 1
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