Caffè Nero

1 Center Plz Suite 101, Boston
(617) 765-3731

Recent Reviews

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Namir Kallab

Honestly the worst service! So sad the Starbucks across the street closed. Ordered a simple coffee, waited for 25min and never got it. They treat you poorly when they’re under pressure. Get your coffee literally anywhere else.

Service: 1

R Pf (Invest in yourself)

Place is perfect to just hang out and do some work

Atmosphere: 5

Food: 4

Service: 5

collin barnett

Horrible coffee

Atmosphere: 2

Food: 1

Service: 3

Yenar Benar

Everything went so smoothly. This place definitely lives up to the reviews.

Jodi Hilton

Charged me $.35 extra for “eat in” without asking whether I was eating in or not, then made me a very average and not very hot espresso drink in a crappy paper to-go cup. I also hate that you have to tip/not tip before you find out what kind of service you will receive.

伟隆

Went for a coffee break after a walk in the area. Tried their seasonal Spiced Pear Latte and it has a smooth texture and not a strong coffee. The cafe offers a selection of bagels and sandwiches, and a couple of cakes to complement your drink with. Espresso seems to be a popular drink from the patrons.

Atmosphere: 3

Food: 4

Service: 3

Mauricemaria Umejiego

Male cashier with Afro was great. The girl not so much. If you’ll say something make sure customer is not looking in your direction.

Atmosphere: 2

Food: 5

Service: 1

Yum

On Sunday morning, this was the only place open, so I went to buy a drink. When I entered the shop and greeted the staff, they ignored me and just kept talking to each other. Even after I finally placed my order, one of them continued chatting without doing any work, and it took about 10 minutes to get just two lattes. When the drinks were ready, they hardly tasted of espresso—basically just milk.

Atmosphere: 3

Food: 1

Service: 1

Gus La

Unfriendly staff, they charge you eat-in even if you don’t seat!

Atmosphere: 1

Food: 1

Service: 1

David Morse

Nice place. Great spot to relax and enjoy a coffee.

Atmosphere: 5

Food: 5

Service: 5

John H.

It's worth a stop if you need coffee / a quick bite. It was chaotic, but the 2 guys working were doing the best they could. Decent amount of seating for what it is, kind of messy tables, but due to understaffed-ness. I'd go again.

Robert S

Staff were completely rude. Shockingly rude. I asked for a latte paid for it and then asked for the code to the restroom. The guy working at the counter took my drink back from my hand and said he would hold it until I came back. Come again?? Also, I made it clear my order was dine in (ordered one of their mediocre quiche looking thing) and he gave me a paper cup when everyone else was given mugs. I went up to the counter and the other, just as unfriendly, barista shrugs and pours my drink into a mug. Not sure this is relevant, but the man who took my coffee away from me seemed to have mustered enough decency to ask a man before me “how can I help you, sir?” so I’m kind of thinking he is sees himself as a NYC club bouncer who decides who fits the look, age, gender of the cafe and who doesn’t. Honey pie, it’s a chain coffee shop. Get over yourself. But shame on the managers who let those two inept baristas get away with it. SHRUGGING at a customer is never okay. And you don’t put your hands on someone’s drink after they’ve paid for it and you’ve given it to them. Treat everyone the same. Never again.

Eleanor Moody

Rocked a massive crush of people with efficiency and good humor. 🙌🏻

Laura F

Coffee was okay. Staff was very nice. Restroom was disgusting.

A Numa

This is a very nice place. They have a great collection of books and even allowed me to read some of them. The food was really nice. The service was really nice and the staff/servers were really nice.

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