"I recently ordered chicken fried rice from Canton house, but unfortunately, I received pork fried rice instead. I only realized this after I started eating it. When I took it back to the restaurant to see if they could help, I didn't receive a refund for my order. This was disappointing because it seemed like they didn't follow my initial instructions. As a result, I don't think I'll be ordering from here again. It would have been great if they had provided better assistance in resolving the situation."
Atmosphere: 1
Food: 1
Service: 1
Camila L
I just ordered noodles from here and they gave me UNCOOKED NOODLES.. LITERALLY DRY FROM THE PACKAGE.. LIKE DRY RAMEN UNCOOKED.. i spemt $50 on this and cant even get my money back. How is this place even in business?!
Mariah Williams
WORST EXPERIENCE EVER FROM THIS ESTABLISHMENT!!.I've eaten from this restaurant several times before and I've had no problems, but this time it left a very bad taste in my mouth. I ordered last night and my order was terrible. 1. I ordered at 6:43 pm. My food came at 7:57pm. 2. I ordered beef fried rice, and even after confirming my order I still got chicken fried rice. 3. I ordered sweet & sour chicken. The chicken was cold. 4. The whole meal was cold. 5. I received no chop sticks and no fortune cookies. I know #5 is a stretch, but I've ordered smaller orders and received chop stick & fortune cookies. This meal was definitely a let down. 6. I did not get the extra sauce I ordered. If your ordering for delivery from THIS RESTAURANT PLEASE TRY TO DO PICKUP INSTEAD.
Atmosphere: 2
Food: 2
Service: 2
D adams
Well on Feb 2-24 called in a order was told it would be an hour an that was fine when my order was delivered it was cold an all the food egg Foo Yung,chicken wings,lobster fried rice was burnt I call a let Canton House a they acted like they didn't understand what I was saying that why I'm posting this I'm mad a he'll couldn't even eat it
Keith K.
Really terrible food. Worst egg foo young and pork fried rice ive ever had. Hardly any pork or anything else in the pork fried rice and the rice tastes like crap. Chicken egg foo young, which is hard to ruin, which is why i ordered it, was basically inedible. I was really hungry and just moved to the area. I ended up throwing out half the food because it was so bad. Wasnt worth saving. With 12 inches snow coming tonight I was hoping to have some of it for breakfast tomorrow. Id rather starve or go out in the snow to find something else.
ONE TIMEE
I MADE A ORDER DOR PICK UP OF A COMBINATION PLATE WITH CRABRAGOON WHEN I GOT HOME THE CRABRAGOON WASNT IN THE BAG AND WHEN I CONTACTED THE STORE THE LADY BASICALLY TRIED TO CALL ME A LIER AND TRIED TO ARGUE WITH ME THAT IT WAS IN THE BAG WHEN IT WASNT THERE AND HUNG UP THE PHONE IN MY FACE WHEN I CALLED BACK AND TOLD HER SHE HAD HORRIBLE CUSTOMER SERVICE SHE HUNG UP AGAIN I BEEN ORDERING FOR 10+ YEARS NEVER HAD A ISSUE AND THIS JUST MADE ME NEEVER WANT TO ORDER AGAIN
Service: 1
Zondre Jones
This place is unacceptable they will scam for the delivery orders. I asked to order two combination plates. This lady charged me serperately.for meat!! When my food delivered I had ordered.my husband a lobster combo no vegetables and myself a pu pu plates each plate cost $15 dollars. The lady seriously delivered two chicken straps crab ragoon.and two chicken wings!!! I CALLED FOR THEM TO COME AND GET IT AND GIVE ME MY MONEY BACK SHE TOLD.ME TO.CALL THE DRIVER! THIS FOOD COST $30.07 AND SHE TOLD ME ITS A DELIVERY FEE.... THIS PLACE IS A NIGHTMARE AND THE SERVICE WAS THE WORST EVER STOP.LETTING PPL ANSWER THE PHONE THAT CAN NOT COMPREHEND ENGLISH CLEARLY!!! IM APPALLED AND SO.UPSET I WILL BE REPORTING TO BBB.... FIRST AND
Atmosphere: 1
Food: 1
Service: 1
H. Flores-Hebert
Food was great, the front of the restaurant needs insulation and a space heater. Great customer service though.
Horrible service I'm filing a baby company and they are so rude! They charges me 30 just for one box of meat? This is crazy 4 dollars for two meats and an egg roll? I don't think so and then they took my money and won't give it back for this horror im so upset never ever go here!! They should be closed. She even told me to call driver like what you call your driver and tell him the situation!!!
Mess my order and got No apology nor
Atmosphere: 1
Food: 1
Service: 1
"I recently ordered chicken fried rice from Canton house, but unfortunately, I received pork fried rice instead. I only realized this after I started eating it. When I took it back to the restaurant to see if they could help, I didn't receive a refund for my order. This was disappointing because it seemed like they didn't follow my initial instructions. As a result, I don't think I'll be ordering from here again. It would have been great if they had provided better assistance in resolving the situation."
Atmosphere: 1
Food: 1
Service: 1
I just ordered noodles from here and they gave me UNCOOKED NOODLES.. LITERALLY DRY FROM THE PACKAGE.. LIKE DRY RAMEN UNCOOKED.. i spemt $50 on this and cant even get my money back. How is this place even in business?!
WORST EXPERIENCE EVER FROM THIS ESTABLISHMENT!!.I've eaten from this restaurant several times before and I've had no problems, but this time it left a very bad taste in my mouth. I ordered last night and my order was terrible. 1. I ordered at 6:43 pm. My food came at 7:57pm. 2. I ordered beef fried rice, and even after confirming my order I still got chicken fried rice. 3. I ordered sweet & sour chicken. The chicken was cold. 4. The whole meal was cold. 5. I received no chop sticks and no fortune cookies. I know #5 is a stretch, but I've ordered smaller orders and received chop stick & fortune cookies. This meal was definitely a let down. 6. I did not get the extra sauce I ordered. If your ordering for delivery from THIS RESTAURANT PLEASE TRY TO DO PICKUP INSTEAD.
Atmosphere: 2
Food: 2
Service: 2
Well on Feb 2-24 called in a order was told it would be an hour an that was fine when my order was delivered it was cold an all the food egg Foo Yung,chicken wings,lobster fried rice was burnt I call a let Canton House a they acted like they didn't understand what I was saying that why I'm posting this I'm mad a he'll couldn't even eat it
Really terrible food. Worst egg foo young and pork fried rice ive ever had. Hardly any pork or anything else in the pork fried rice and the rice tastes like crap. Chicken egg foo young, which is hard to ruin, which is why i ordered it, was basically inedible. I was really hungry and just moved to the area. I ended up throwing out half the food because it was so bad. Wasnt worth saving. With 12 inches snow coming tonight I was hoping to have some of it for breakfast tomorrow. Id rather starve or go out in the snow to find something else.
I MADE A ORDER DOR PICK UP OF A COMBINATION PLATE WITH CRABRAGOON WHEN I GOT HOME THE CRABRAGOON WASNT IN THE BAG AND WHEN I CONTACTED THE STORE THE LADY BASICALLY TRIED TO CALL ME A LIER AND TRIED TO ARGUE WITH ME THAT IT WAS IN THE BAG WHEN IT WASNT THERE AND HUNG UP THE PHONE IN MY FACE WHEN I CALLED BACK AND TOLD HER SHE HAD HORRIBLE CUSTOMER SERVICE SHE HUNG UP AGAIN I BEEN ORDERING FOR 10+ YEARS NEVER HAD A ISSUE AND THIS JUST MADE ME NEEVER WANT TO ORDER AGAIN
Service: 1
This place is unacceptable they will scam for the delivery orders. I asked to order two combination plates. This lady charged me serperately.for meat!! When my food delivered I had ordered.my husband a lobster combo no vegetables and myself a pu pu plates each plate cost $15 dollars. The lady seriously delivered two chicken straps crab ragoon.and two chicken wings!!! I CALLED FOR THEM TO COME AND GET IT AND GIVE ME MY MONEY BACK SHE TOLD.ME TO.CALL THE DRIVER! THIS FOOD COST $30.07 AND SHE TOLD ME ITS A DELIVERY FEE.... THIS PLACE IS A NIGHTMARE AND THE SERVICE WAS THE WORST EVER STOP.LETTING PPL ANSWER THE PHONE THAT CAN NOT COMPREHEND ENGLISH CLEARLY!!! IM APPALLED AND SO.UPSET I WILL BE REPORTING TO BBB.... FIRST AND
Atmosphere: 1
Food: 1
Service: 1
Food was great, the front of the restaurant needs insulation and a space heater. Great customer service though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef Teriyaki, Boneless Spare Ribs, Duck Sauce
Horrible service I'm filing a baby company and they are so rude! They charges me 30 just for one box of meat? This is crazy 4 dollars for two meats and an egg roll? I don't think so and then they took my money and won't give it back for this horror im so upset never ever go here!! They should be closed. She even told me to call driver like what you call your driver and tell him the situation!!!
Restaurantji Recommends
Staff is very friendly & respectful, orange chicken were freshly fried chunks, the rice was not dry & also tasted fresh.
Food: 5
Service: 5
I use to live on Bowdoin st years and they were good then and they're still amazing.... definitely recommend...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll
Spend 50 dollars for them to get my order wrong and have an attitude worst place
Atmosphere: 1
Food: 1
Service: 1
The food is always excellent.
Atmosphere: 2
Food: 5
Service: 5
Love there food . Had a pu up platter . And shrimp fried rice which was delicious. I enjoyed there food