CAVA

1346 Boylston St, Boston
(617) 286-8872

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Recent Reviews

I’ve never had a bad experience here. The review is for an employee, Sara. I was new to using their app and she helped me redeem a reward even though I didn’t scan my code prior to placing the order. While this may seem like something small, she was very helpful and courteous. I would give her more stars if I could!
I ordered online, but my order wasn't ready at the scheduled pickup time. I waited 30 minutes past the pickup time, and it still wasn't ready. It seemed to be due to staffing issues. The person at the register was also responsible for filling online orders, but they couldn't keep up because they were busy processing transactions for in-store customers. There were two other staff members helping with the in-store line, and one of them could have been spared to handle...
My friends and I were just at this Cava and LOVEDDD it. We met with the visiting manager, TJ and he was completely welcoming and friendly! We will definitely be coming back! Cava needs more managers like TJ!

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