Daniels bakery is the best! I love their homemade coconut and cinnamon bread. They are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Daniely Mattos
Daniel’s bakery is very delicious. Everything is homemade and amazing. They do great customized cakes. I love all the savory pastries
Atmosphere: 5
Food: 5
Service: 5
Nikki E
Our family ordered my lil Mousey her Bday cake from here. When I say this place DELIVERED....WOW. Her cake is phenomenal looking. We can't wait to dig in. Thank you so much Daniel's Bakery for being apart of our daughter next chapter of life. We will definitely order here again!!!!
Atmosphere: 5
Service: 5
larry
Edit: The bakery responded below, but their reply does not acknowledge the refusal to issue a refund or the unprofessional behavior described, and only asks to take the matter offline.
The bakery confirmed they can make a certain vegan dessert, so I placed an order and paid for it.
Days after the purchase, they informed me they cannot fulfill the order and make the dessert vegan. An employee on the phone, possibly the store owner, repeatedly blamed someone else for accepting the order, refused to issue a refund (even though they never should have accepted the order in the first place), and said emotional manipulation phrases like “I work hard” which was bizarre, all while loudly talking over me.
When I called again and spoke to another employee to request a refund again, I could hear the person I spoke to earlier mocking me in the background, which is absolutely inexcusable behavior. I was then told: 1. I must go to the bakery for a refund (even though they took payment over the phone) 2. They actually don’t have the authority to do refunds 3. They can only offer store credit instead of a refund
Mistakes happen and reasonable people know this. What matters is how a mistake is handled - a business should take accountability for their mistakes and do right by their customers, instead of deflecting and using emotional manipulation tactics. If you mistakenly accepted an order, just apologize for it, issue a refund, and move on.
My experience was deeply frustrating and disappointing, and while I enjoy their baked goods, I did not appreciate how poorly I was treated for their mistake and will not be going back again.
And it goes without saying that whoever answered the phone needs customer service training, otherwise you’re going to continue losing business.
Atmosphere: 1
Food: 3
Service: 1
Stephanie Lopes
Daniel’s bakery is amazing! They serve a variety of sweet and savory choices. I ordered delicious sweets for my baby shower and they came out so perfect and beautiful!
Atmosphere: 5
Food: 5
Service: 5
Tim
Not a great experience.
Service: 1
Olivia
I wouldn't recommend this bakery due to their customer service. There are plenty of other places to buy a cake with friendlier staff.
Edna Iris Robles
I order Cupcakes for my birthday yesterday 1/23/2026. I got a few variety with Whip Cream frosting. I was so happy my party guests loved them. My thanks to the baker.
Atmosphere: 5
Service: 5
Steve
Wanda and her team are the best in Boston. They pay attention to detail and have now given my girlfriend the best birthday cakes 2 years in a row. I picked up this cake this morning and can’t wait to try it tonight. Thank you Daniel’s Bakery! Always a treat working with you guys.
Atmosphere: 5
Food: 5
Service: 5
Angelica Martinengo
This place is amazing, not only the quality of the food is fresh and delicious, but so is the service. I order customer made sonic cookies for my son’s birthday party and it was beautiful with attention to details and delicious. Not to mention, how it was beautiful wrapped and so taking care of that it came all to way to TX perfectly. Thank you again for making his day more beautiful!!!
Best bakery in Brighton! My favorite place to get a cappuccino, Brazilian fried dough and pastries!
Atmosphere: 5
Food: 5
Service: 5
Anna Roberto
Italian Rum cake baked gluten free is one of my fav cakes from Daniels Bakery
D Est
I called around this time last the EBT machine was down and here we are a year later it's still down.
Food: 1
Michael O'Connor
Cupcakes are dry and frosting hard. Seems like they were made days before, possibly frozen then thawed. Stay away from their cupcakes. I’ve tried several times and always terrible. Never again!
Pablo Penaloza
I like to support local businesses but I was underwhelmed with this bakery. Slow service, somewhat expensive, communication barrier, and one of the persons helping there seemed annoyed and in a hurry.
Daniels bakery is the best! I love their homemade coconut and cinnamon bread. They are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Daniel’s bakery is very delicious. Everything is homemade and amazing. They do great customized cakes. I love all the savory pastries
Atmosphere: 5
Food: 5
Service: 5
Our family ordered my lil Mousey her Bday cake from here. When I say this place DELIVERED....WOW. Her cake is phenomenal looking. We can't wait to dig in. Thank you so much Daniel's Bakery for being apart of our daughter next chapter of life. We will definitely order here again!!!!
Atmosphere: 5
Service: 5
Edit: The bakery responded below, but their reply does not acknowledge the refusal to issue a refund or the unprofessional behavior described, and only asks to take the matter offline.
The bakery confirmed they can make a certain vegan dessert, so I placed an order and paid for it.
Days after the purchase, they informed me they cannot fulfill the order and make the dessert vegan. An employee on the phone, possibly the store owner, repeatedly blamed someone else for accepting the order, refused to issue a refund (even though they never should have accepted the order in the first place), and said emotional manipulation phrases like “I work hard” which was bizarre, all while loudly talking over me.
When I called again and spoke to another employee to request a refund again, I could hear the person I spoke to earlier mocking me in the background, which is absolutely inexcusable behavior. I was then told:
1. I must go to the bakery for a refund (even though they took payment over the phone)
2. They actually don’t have the authority to do refunds
3. They can only offer store credit instead of a refund
Mistakes happen and reasonable people know this. What matters is how a mistake is handled - a business should take accountability for their mistakes and do right by their customers, instead of deflecting and using emotional manipulation tactics. If you mistakenly accepted an order, just apologize for it, issue a refund, and move on.
My experience was deeply frustrating and disappointing, and while I enjoy their baked goods, I did not appreciate how poorly I was treated for their mistake and will not be going back again.
And it goes without saying that whoever answered the phone needs customer service training, otherwise you’re going to continue losing business.
Atmosphere: 1
Food: 3
Service: 1
Daniel’s bakery is amazing! They serve a variety of sweet and savory choices. I ordered delicious sweets for my baby shower and they came out so perfect and beautiful!
Atmosphere: 5
Food: 5
Service: 5
Not a great experience.
Service: 1
I wouldn't recommend this bakery due to their customer service. There are plenty of other places to buy a cake with friendlier staff.
I order Cupcakes for my birthday yesterday 1/23/2026.
I got a few variety with Whip Cream frosting.
I was so happy my party guests loved them.
My thanks to the baker.
Atmosphere: 5
Service: 5
Wanda and her team are the best in Boston. They pay attention to detail and have now given my girlfriend the best birthday cakes 2 years in a row. I picked up this cake this morning and can’t wait to try it tonight. Thank you Daniel’s Bakery! Always a treat working with you guys.
Atmosphere: 5
Food: 5
Service: 5
This place is amazing, not only the quality of the food is fresh and delicious, but so is the service. I order customer made sonic cookies for my son’s birthday party and it was beautiful with attention to details and delicious. Not to mention, how it was beautiful wrapped and so taking care of that it came all to way to TX perfectly. Thank you again for making his day more beautiful!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best bakery in Brighton! My favorite place to get a cappuccino, Brazilian fried dough and pastries!
Atmosphere: 5
Food: 5
Service: 5
Italian Rum cake baked gluten free is one of my fav cakes from Daniels Bakery
I called around this time last the EBT machine was down and here we are a year later it's still down.
Food: 1
Cupcakes are dry and frosting hard. Seems like they were made days before, possibly frozen then thawed. Stay away from their cupcakes. I’ve tried several times and always terrible. Never again!
I like to support local businesses but I was underwhelmed with this bakery. Slow service, somewhat expensive, communication barrier, and one of the persons helping there seemed annoyed and in a hurry.
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