I ordered 2 the pizza but I received one, and I texted the drive but they didn’t the answer and even I called store two times and they just hanged out and didn’t even say hi Horrible experience
Atmosphere: 1
Food: 1
Service: 1
Sean Youngquist
Order never arrived and when I called the store to ask about delivery status they kept me on hold for over 20 minutes
Atmosphere: 1
Food: 1
Service: 1
adriana gomez
Horrible horrible customer service; this is not based off a one time event this is multiple times. Drivers pass drop off and go to other drop offs first. Pizza arrives cold and at a Times mushed down. You try and reach out to the store and they take 10 plus minutes to answer or do not answer at all.
Food: 2
Service: 1
KINTANA. G.
They need more customer service. The service day provide in the store. They are really really bad. It’s no good. And they don’t make the PiZZa good.
Atmosphere: 1
Food: 1
Service: 1
Steinþór Hans V. Grönfeldt
Never got my order but the app said that driver Andy had delivered. Don’t bother calling, they just hang up.
alay patel
Having experience with worst quality of services from past three orders and they are not even picking up phone calls.
Atmosphere: 1
Food: 1
Service: 1
Aryan Sharma
Worst store ever!!! hasn’t refunded my money for an undelivered order since 16 days. Always delivers late and there is no manager here at this store and no one answers the call ever day or night if they do by chance do its always a spanish speaker who will hang up as soon as you speak english
Atmosphere: 1
Food: 1
Service: 1
Gwen Turner
Ordered a customized large, waited for an hour, and then my order never arrived and was marked as “delivered”.
Called the store and was ignored for 20 minutes
Uhm. Yeah. ☹️
Austin
They never answer the phone and they almost always screw something up they said my order would be here in 29 minutes it was almost an hour and a half when the app said they had arrived and nobody was here I waited 5 min and then the app said order was cancelled
I ordered a Sandwich chicken buffalo I get bread with a bunch of cheese
Jeca Tavare
Today was the most annoying moment I ordered food then it said the driver was in my neighborhood I waited and waited for a call never got one my order was marked as delivered on app I tried to call store and no answer then I went to store I tried to ask if they can accommodate and give me two free drinks for me having to go pick up my food in an uber after I paid for delivery fees they were completely unprofessional and rude the man was giving alot of attitude it was a horrible experience good food but horrible customer service they shouldn’t even work there.
Atmosphere: 1
Food: 2
Service: 1
Gab Turnblom
order for 40$ never received my order, they dont answer phone
Atmosphere: 1
Food: 1
Service: 1
Julian Serrao
Fast delivery. Much better than it was pre-Covid.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Nate Holmes
This franchise should have its license revoked, they aren't interested in providing any sort of customer service. Result of my last 2 orders: 1) Ordered a "pinpoint delivery" to the beach during the summer. The app said the order was delivered after I missed 1 call when running over to the location. I called for half an hour and the store never picked up. Eventually we ordered from another restaurant on our way home, only to find that they delivered to our house for some reason 2) Ordered on a snowy night and the delivery estimate was 35 minutes. Called after an hour and 15 minutes and the person at the store could only say "I have no idea when it will be delivered". Again, we had to order food from another restaurant and got the Domino's delivery after THREE hours
I submitted complaints for both of these orders and the store never followed up with me. Then I contacted corporate who again reached out to the store about these issues. Again, no contact from the store.
It could be that my opinion is impacted by the service, but the food also doesn't taste as good as other stores.
Yikes reviews are true
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 the pizza but I received one, and I texted the drive but they didn’t the answer and even I called store two times and they just hanged out and didn’t even say hi
Horrible experience
Atmosphere: 1
Food: 1
Service: 1
Order never arrived and when I called the store to ask about delivery status they kept me on hold for over 20 minutes
Atmosphere: 1
Food: 1
Service: 1
Horrible horrible customer service; this is not based off a one time event this is multiple times. Drivers pass drop off and go to other drop offs first. Pizza arrives cold and at a
Times mushed down. You try and reach out to the store and they take 10 plus minutes to answer or do not answer at all.
Food: 2
Service: 1
They need more customer service. The service day provide in the store. They are really really bad. It’s no good. And they don’t make the PiZZa good.
Atmosphere: 1
Food: 1
Service: 1
Never got my order but the app said that driver Andy had delivered. Don’t bother calling, they just hang up.
Having experience with worst quality of services from past three orders and they are not even picking up phone calls.
Atmosphere: 1
Food: 1
Service: 1
Worst store ever!!! hasn’t refunded my money for an undelivered order since 16 days. Always delivers late and there is no manager here at this store and no one answers the call ever day or night if they do by chance do its always a spanish speaker who will hang up as soon as you speak english
Atmosphere: 1
Food: 1
Service: 1
Ordered a customized large, waited for an hour, and then my order never arrived and was marked as “delivered”.
Called the store and was ignored for 20 minutes
Uhm. Yeah. ☹️
They never answer the phone and they almost always screw something up they said my order would be here in 29 minutes it was almost an hour and a half when the app said they had arrived and nobody was here I waited 5 min and then the app said order was cancelled
Restaurantji Recommends
I ordered a Sandwich chicken buffalo
I get bread with a bunch of cheese
Today was the most annoying moment I ordered food then it said the driver was in my neighborhood I waited and waited for a call never got one my order was marked as delivered on app I tried to call store and no answer then I went to store I tried to ask if they can accommodate and give me two free drinks for me having to go pick up my food in an uber after I paid for delivery fees they were completely unprofessional and rude the man was giving alot of attitude it was a horrible experience good food but horrible customer service they shouldn’t even work there.
Atmosphere: 1
Food: 2
Service: 1
order for 40$ never received my order, they dont answer phone
Atmosphere: 1
Food: 1
Service: 1
Fast delivery. Much better than it was pre-Covid.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
This franchise should have its license revoked, they aren't interested in providing any sort of customer service. Result of my last 2 orders:
1) Ordered a "pinpoint delivery" to the beach during the summer. The app said the order was delivered after I missed 1 call when running over to the location. I called for half an hour and the store never picked up. Eventually we ordered from another restaurant on our way home, only to find that they delivered to our house for some reason
2) Ordered on a snowy night and the delivery estimate was 35 minutes. Called after an hour and 15 minutes and the person at the store could only say "I have no idea when it will be delivered". Again, we had to order food from another restaurant and got the Domino's delivery after THREE hours
I submitted complaints for both of these orders and the store never followed up with me. Then I contacted corporate who again reached out to the store about these issues. Again, no contact from the store.
It could be that my opinion is impacted by the service, but the food also doesn't taste as good as other stores.
Food: 3
Service: 1
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