Dunkin'
296 Cambridge St, Boston
(617) 464-4001
Recent Reviews
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Stale bagels, only took two bites and threw out the rest.
Employees have no concept of customer service, rude and not friendly.
No place to sit, not even a bar stool at the window counters.
Loud music in the lobby, all adds up to unwelcoming attitude.
Atmosphere: 1
Food: 1
Service: 1
Never get your coffee right. 1 cream? You get 3, 7 creams? You also get 3. Sugar? Maybe. Coffee? Nope just flavored water.
Atmosphere: 3
Food: 1
Service: 5
The manager of that beautiful establishment is rude. I've been buying my coffee there for years. The staff recognizes me, but I'll never go back.
It was horrible there was a rat in the KITCHEN and the food was awful
Ordered Frozen coffee, the got the Frozen chocolate…. Talked nice to the guy at register, who also makes my drink… They are not admitted they did wrong… and don’t want correct / exchange another…. Never come back. Those guy worked on Tuesday night, 12/17/2024 should get fired.
Atmosphere: 1
Food: 1
Service: 1
The staff is nice , but don’t order a hott chocolate they make it with water and it’s gross . Second time I asked for them to make it with whole milk and still tasted water down . It’s disgusting I think the lady made it with water again and added a pump of milk she didn’t understand the concept . Ughhh waste of money
When I go there I get very good service and very nice people that work there I've been going there for years and I love it going there I see them working very hard cleaning the bathrooms out and cleaning the dining room and serving the people with a lot of respect
Atmosphere: 5
Food: 5
Service: 5
Coffees should be made by orders , don’t just make coffee for people you know and leave others sitting waiting , that’s too racist , be fair
Little slow for a dunkin, but the staff are very friendly.
Atmosphere: 4
Food: 4
Service: 3
Consistently delicious donuts and fast, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Perpetually out of Butter Pecan Swirl.
Good friendly service
Atmosphere: 5
Food: 5
Service: 5
Nicest people ever! Come here everyday
Service: 5
The atmosphere was ok. It was an empty shop. Customer service was quiet. Neutral service
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts
The staff is very friendly and I get my coffee just like I ask and I don't wait around like other Dunkin Donuts.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts
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