Poor service. Staff were goofing off while orders were pending, waited 10 minutes for a medium black coffee.
Atmosphere: 1
Food: 3
Service: 1
Aaron Boyce
It’s a dunkin. What do you want from me?
Katrina Long
It took a while for us to order and even longer to receive our order. The young man working most likely did not understand English very well and there was only one other young lady working with him. Both definitely seemed overextended.
The hot chocolate, bacon and Boston creme donut were delicious and tasted as expected.
For having to wait so long it was interesting to observe that there were not seats in the entire establishment, they’d all been removed. The trash was also overflowing and needed emptied.
I’d definitely recommend having more employees on staff and adding some seats for your guests.
Atmosphere: 1
Food: 5
Service: 1
Jack Brennan
drinks are usually watery and my order tends to be slightly wrong :( , but there are a few friendly and helpful employees
Atmosphere: 2
Food: 3
Service: 2
Amanda Schuller
Quick and convenient location across from Boston common park! Pretty fast even though it’s super busy!
Atmosphere: 5
Food: 5
Service: 5
Cesar garcia
15 minutes waiting just for 2 orders of hashbrowns
Atmosphere: 1
Food: 1
Service: 1
Michael Sinclair
The machine broke and no one told me that they couldn't make my order until half hour asked and I brought it up to two people
Atmosphere: 1
Food: 2
Service: 1
Gilon Levinson
Grab your coffee and donut and walk across the street to enjoy it in the park.
Food: 5
Service: 5
Devin Velasquez
Done in is horrible the employees are slow always on there phone ,no smile's when you walk in 😭😢.place is filthy.
Food: 2
Service: 1
Adriana Nahum Gutierrez Lopez
The cashier is super rude, the place was so dirty... never coming back
This place is a joke. It took 3 people to help me place a very simple order. No matter how slow you dictate the order, the cashier stares off into space completely lost. The line is ridiculous, the store is dirty, and there are no creamers or sugar out for people to use. When I asked for sugar I was given dirty and wet sugar packets.
They have 4 people preparing orders and they take forever. They roam around like they are lost and with no sense of urgency at all. No customer service skills, no people skills at all. I don’t understand how this has become the standard. I don’t expect Michelin star service, but basic service and courtesy is a must. First and last time here, hopefully they fully train the staff properly or just shut down altogether. REAL POS.
Yating
very impatient staff here
J Tu
Took them 20 minutes to make my drink despite the store being empty and them just speaking with each other.
William
Friday, June 6 at 4:30. A complete walkout. My cashier was completely ridiculous. He\\she refused to work. Looked at me like I was crazy when I needed help. Please help them with their professional appearance. He/she looked SO stupid!
Kristy Johnson
Very busy but everyone was still so friendly. Really applaud the staff here!
There are no chairs, but I had a walker so I did sit and eat.
Poor service. Staff were goofing off while orders were pending, waited 10 minutes for a medium black coffee.
Atmosphere: 1
Food: 3
Service: 1
It’s a dunkin. What do you want from me?
It took a while for us to order and even longer to receive our order. The young man working most likely did not understand English very well and there was only one other young lady working with him. Both definitely seemed overextended.
The hot chocolate, bacon and Boston creme donut were delicious and tasted as expected.
For having to wait so long it was interesting to observe that there were not seats in the entire establishment, they’d all been removed. The trash was also overflowing and needed emptied.
I’d definitely recommend having more employees on staff and adding some seats for your guests.
Atmosphere: 1
Food: 5
Service: 1
drinks are usually watery and my order tends to be slightly wrong :( , but there are a few friendly and helpful employees
Atmosphere: 2
Food: 3
Service: 2
Quick and convenient location across from Boston common park! Pretty fast even though it’s super busy!
Atmosphere: 5
Food: 5
Service: 5
15 minutes waiting just for 2 orders of hashbrowns
Atmosphere: 1
Food: 1
Service: 1
The machine broke and no one told me that they couldn't make my order until half hour asked and I brought it up to two people
Atmosphere: 1
Food: 2
Service: 1
Grab your coffee and donut and walk across the street to enjoy it in the park.
Food: 5
Service: 5
Done in is horrible the employees are slow always on there phone ,no smile's when you walk in 😭😢.place is filthy.
Food: 2
Service: 1
The cashier is super rude, the place was so dirty... never coming back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is a joke. It took 3 people to help me place a very simple order. No matter how slow you dictate the order, the cashier stares off into space completely lost. The line is ridiculous, the store is dirty, and there are no creamers or sugar out for people to use. When I asked for sugar I was given dirty and wet sugar packets.
They have 4 people preparing orders and they take forever. They roam around like they are lost and with no sense of urgency at all. No customer service skills, no people skills at all. I don’t understand how this has become the standard. I don’t expect Michelin star service, but basic service and courtesy is a must. First and last time here, hopefully they fully train the staff properly or just shut down altogether. REAL POS.
very impatient staff here
Took them 20 minutes to make my drink despite the store being empty and them just speaking with each other.
Friday, June 6 at 4:30. A complete walkout. My cashier was completely ridiculous. He\\she refused to work. Looked at me like I was crazy when I needed help. Please help them with their professional appearance. He/she looked SO stupid!
Very busy but everyone was still so friendly. Really applaud the staff here!
There are no chairs, but I had a walker so I did sit and eat.
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