I’m here saying “Hello” to the girls and no one answers the greeting, which seems to me to be a complete lack of respect. One is placing an order, the other is just stopped and no one helps me. I would never come back here, it’s the first time this has happened to me in Dunkin, I’m very unhappy.
Atmosphere: 1
Food: 1
Service: 1
Mutt Butts of RI Chantelle Quigley-Dimeo
Very small, but typical of downtown Boston. Staff were great, but coffee was abysmal. Can dine in but no restroom. Much pricier than out of downtown.
Atmosphere: 3
Food: 2
Service: 5
stefany peña
At 8:15 am today, I ordered something so simple as a wake up wrap and the Spanish lady who was doing the food decided to sit down without telling any of her other 4 co-workes that she decided to stop making orders just to have a sit, no other walk in customers and because of her being incompetent I had to wait over 15 minutes and being late for work, 5 people on the line and only one doing the job!
Atmosphere: 1
Food: 1
Service: 1
Brad Loncar
Took care of a mobile order super quickly. Love the neighborhood.
Pat
Only location in the theatre district that "opens" at 6AM on Sundays. I put open in quotation marks because it's now 6:40AM and it's still not open. It will let you make mobil orders but the lady inside made an "X" gesture with her arms and turned the light off. Talk about messing up my dad before it starts.
Zarii Parra
Went to get a donut at 5:40, but the place was closed. Not being a Karen, just 20 mins off.
Atmosphere: 1
Food: 3
Service: 1
Sandra C. Gonzalez
Dose not open at 6 but 6:30. Ish is annoying if you are short on time. Plz update your hours.
Atmosphere: 2
Food: 4
Service: 2
So So
Always on top of orders even when busy. Everyone works as a team
Atmosphere: 5
Food: 5
Service: 5
Reclaim Artsy
Worst place. Everytime I order I get things spoilt, either the milk is spoilt or the food. People working don’t care about the hygiene of the customers at all. They serve old food and beverages. Worst Dunkin in Boston.
Wish a bad experience I have today. I ordered a medium ice black coffee. They give me a medium hot coffee. I told them I want it ice. He give me a cup with ice. I told them I wanted the one with ice black coffee with the plastic cup. They said I only ordered the medium black coffee??????. I don’t even take the medium hot. I just leave it there and don’t want it anymore. I won’t go to this location again. Get my order wrong and don’t even fixed the issue.
Jack Bauer
The coffee has been pretty amazing here since I've been purchasing it the last two weeks. Staff always greet me with a smile, and wish me a good day, which warms my heart.
Evelyn Dominguez
Place was very clean. Staff was friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts
Sydney Thorpe
i was taken care of by Ellen and she made a perfect drink. There was also a worker named Mama that was so sweet to me. So hardworking <3
Catherine Pingol
The beautiful ELLEN made the most perfect iced matcha latte and pesto tomato sandwich of my life. Excellent customer service, very attentive and always smiling. The store was clean and extremely welcoming. Best Dunkin store of New England <3
I’m here saying “Hello” to the girls and no one answers the greeting, which seems to me to be a complete lack of respect. One is placing an order, the other is just stopped and no one helps me. I would never come back here, it’s the first time this has happened to me in Dunkin, I’m very unhappy.
Atmosphere: 1
Food: 1
Service: 1
Very small, but typical of downtown Boston. Staff were great, but coffee was abysmal. Can dine in but no restroom. Much pricier than out of downtown.
Atmosphere: 3
Food: 2
Service: 5
At 8:15 am today, I ordered something so simple as a wake up wrap and the Spanish lady who was doing the food decided to sit down without telling any of her other 4 co-workes that she decided to stop making orders just to have a sit, no other walk in customers and because of her being incompetent I had to wait over 15 minutes and being late for work, 5 people on the line and only one doing the job!
Atmosphere: 1
Food: 1
Service: 1
Took care of a mobile order super quickly. Love the neighborhood.
Only location in the theatre district that "opens" at 6AM on Sundays. I put open in quotation marks because it's now 6:40AM and it's still not open. It will let you make mobil orders but the lady inside made an "X" gesture with her arms and turned the light off. Talk about messing up my dad before it starts.
Went to get a donut at 5:40, but the place was closed. Not being a Karen, just 20 mins off.
Atmosphere: 1
Food: 3
Service: 1
Dose not open at 6 but 6:30. Ish is annoying if you are short on time. Plz update your hours.
Atmosphere: 2
Food: 4
Service: 2
Always on top of orders even when busy. Everyone works as a team
Atmosphere: 5
Food: 5
Service: 5
Worst place. Everytime I order I get things spoilt, either the milk is spoilt or the food. People working don’t care about the hygiene of the customers at all. They serve old food and beverages. Worst Dunkin in Boston.
Atmosphere: 2
Food: 1
Service: 1
Ice cappuccino with half cup foam. Love it!
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Wish a bad experience I have today. I ordered a medium ice black coffee. They give me a medium hot coffee. I told them I want it ice. He give me a cup with ice. I told them I wanted the one with ice black coffee with the plastic cup. They said I only ordered the medium black coffee??????. I don’t even take the medium hot. I just leave it there and don’t want it anymore. I won’t go to this location again. Get my order wrong and don’t even fixed the issue.
The coffee has been pretty amazing here since I've been purchasing it the last two weeks. Staff always greet me with a smile, and wish me a good day, which warms my heart.
Place was very clean. Staff was friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts
i was taken care of by Ellen and she made a perfect drink. There was also a worker named Mama that was so sweet to me. So hardworking <3
The beautiful ELLEN made the most perfect iced matcha latte and pesto tomato sandwich of my life. Excellent customer service, very attentive and always smiling. The store was clean and extremely welcoming. Best Dunkin store of New England <3