Dunkin'
354-356 Bennington St, East Boston
(617) 567-1276
Recent Reviews
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I am a senior. I ordered a hot coffee at the register. The young tall boy there did not say one word, not even a fanting smile. Then I waited. After 10 minutes with no signs of life, I asked. The same guy, kind of upset with me, brought me a cold drink. Not a word. When I said I had ordered a hot coffee, he was even more upset. Not a word. Then he lectured me as there was a sign (which I could not see from the register area) reading PICK UP. He did tease me, not a single word, just pointing to the sign with his finger.
Really an humiliating experience for a senior old professional to be lectured that way
Food: 3
Service: 1
I've never experienced worse service at any Dunkin - we stood at the counter for at least fifteen minutes while staff ran back and forth frantically, doing no actual work, taking no orders, just running in circles and babbling on their phones. We ended up just having to leave since it was clear that ordering a simple small coffee was going to take the rest of the day.
Atmosphere: 3
Service: 1
Rashid is the nicest person ever!
I understand they close at 8pm, but don't expect to get anything beyond 7:45pm. Not even a coffee. I went in at 7:43pm, for a small coffee, and he said it was shut down. All the donuts were already thrown out too, so even something that didnt have to be made wasnt an option. I get everyone wants to go home.. but atleast keep the donuts out. They toss them in the trash anyway!
The service is terrible and even rude
Service: 1
Keep messing up orders and forgetting to add flavors to drinks. Or simply not putting what i ordered. Employees constantly on phones or not paying attention to customers
The lady from the registry was very rude
Gave me the wrong order twice when i i repetitively told
him the order
This place is terrible,staff has no idea what they are doing, sketchy employee at the drive thru got loud on me because I tried to order a donut when I was paying for my coffee,guess it was too hard to ring me up again for 1 donut
Service: 1
Slow people working there ? 10 mi. To get a hash brown
Restaurantji Recommends
Super friendly team and delicious coffee
Slow people working there ? 10 mi. To get a hash brown
The front counter lady gives poor service and doesn't pay attention to the customer
Atmosphere: 2
Food: 3
Service: 1
Im am tired of ordering online and ordering a drink that they keep in the fridge and never including it in the Oder and wasting my time
Food: 3
Service: 1
Im am tired of ordering online and ordering a drink that they keep in the fridge and never including it in the Oder and wasting my
Food: 3
Service: 1
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