Dunkin'

Never eat here ever!! They put a worker who could barely speak English. I wanted the bacon snackers on the side and he order 2 sadnwhiches?? The croissants were stale and so dry basically crumbling apart. Donut was dry too. The hasbrowns were disgusting and fell apart upon picking it up. It took 20 minutes to order and the drinks were terrible!

The service is excellent

Atmosphere: 5

Food: 5

Service: 5

While waiting for our luggage after getting in from a late flight, my 10 year old took it upon himself to walk over to Dunkin and ask for a cup of water for his younger brother who was thirsty. The guy at the register pointed to the drink cooler and said they only sell bottles of water and don’t give away cups.

After our luggage arrived I went over a bought a bottle, but disappointing not to try to help a thirsty kid.

Service: 1

It's sucks I'm just at 2:03 pm on August 21st 2024. I'd rather starve then go back here again I threw my food in the garbage rather than ask for a refund or exchange. The Caucasian girl working attitude sucks and they can't prepare the food right at all. Just don't even bother ordering from here attached a receipt for proof. My order was burned brittle and in pieces along with salty. They threw my order on the counter and didn't even ask my name, I'm gonna contact cooperate these ladies need to be removed as this is an airport ppl leaving and coming to Boston not their attitude

Atmosphere: 1

Food: 1

Service: 1

Ordered a coffee and a sausage, egg and cheese sandwich. Guy called my order, I grabbed by bag and stepped aside.

Opened the bag and what do you know. The sausage and cheese are missing, this fool has the audacity to grab a sausage patty and egg and slap it in my hand. Absolutely disgusting. I put it on the counter in front and asked for a manager and a refund.

Absolutely lazy. And the manager (Spanish lady) told me its ok, she'll make me a new one. No, I said refund..she wanted to argue that the staff have been busy trying to keep up....not my problem, if you are so busy, hire more then 4 people. Never got a refund. She told me to call my bank.

Atmosphere: 1

Food: 1

Service: 1

Spanish girl in the morning around 4:30am is VERY RUDE. She never wants to make my food when I order. She tells her co workers to make it whenever I order.

For example , I wanted my hash browns extra crispy and the cashier looks at me like if it’s a big deal. When she tells the Spanish girl my request the Spanish girl always makes a face like if I ruined her day and then she says to her co worker to make my order instead of her. It’s not a big deal at all.

The team doesn’t communicate well. If I order my food new or extra crispy they make it a big deal. I’m just a customer that likes my food a certain way.

I would like to speak to the manager

Atmosphere: 1

Food: 1

Service: 1

Google and the Dunkin App both list this location as open 24 hours. Arrived for an early flight and its closed. Was told at 4am that it opend at 5:30. Not acceptable in a high volume airport like Bostons Logan Airport.

Atmosphere: 1

Food: 1

Service: 1

Blueberry cake donuts were burnt. They sold them anyway.

Rude. The staff here is not fluent in English. I ordered Latte, but they gave me hot tea.

Atmosphere: 1

Food: 1

Service: 1

Dunkin is pretty much the same every where but I like the consistency

Vegetarian options: I usually get an egg and cheese sandwich

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hash Browns, Donuts

Really like how strong the cold brew coffee is, not thrilled with the dinky sized doughnuts though.

Atmosphere: 3

Food: 3

Service: 5

Everyone here is rude and miserable

Found a fly in my wrap. Please eat somewhere else

Atmosphere: 1

Food: 1

Service: 1

Found a fly in my wrap. Please eat somewhere

Atmosphere: 1

Food: 1

Service: 1

Dunkin seems to be at every terminal in Logan Airport. Very efficient compared to the competing coffee shops.

Dietary restrictions: It doesn't affect me personally, but I am still not seeing gluten or dairy free options.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Doughnut