Dunkin' - 1 South Station

Donuts

1 South Station, Boston
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Reviews for Dunkin' Donuts

I ordered a cinnamon sugar pumpkin latte and got a toasted almond with no whipped cream. When I mentioned about the whipped cream and reiterated what I ordered the worker took my drink and gave me back the same drink with whipped cream. I then told her again that this wasn’t what I ordered. The worker then became huffy and said, with an attitude, “I guess I’ll make it again.” When I got the new latte it still wasn’t what I ordered. I had to leave to catch a train and...read full review
Horrible, horrible, horrible......did I say this place is horrible yet? Slow does not fully describe your experience here. No matter the time of day they do not seem to be happy if you don't have to wait ten-fifteen minutes. Then they instituted the App so people can cut the already long line. I've actually had them stop making my order to pick up an online order ticket, fill the order then go back to mine. Now it is construction workers that come in at all hours with...read full review

Honestly, what would it take to put a 3rd person to work there. 2 people don't cut it at Boston location at a major T station. Especially when you have people ordering sandwiches and what ever else they offer. Maybe 1 person on sandwiches and 2 on drinks. Maybe have 4 people there. Don't be cheap owner of that location. Walk thru piss to get in there , you could at least have a simple coffee ready in under 11 mins.

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