Dunkin'

330 Congress St, Boston
(617) 439-3179

Recent Reviews

Sort by
Eleanor B

Recently my iced coffee from here tastes sour and bitter.. at the same time. Used to be so good but I think the employees have gotten very lazy and are not mixing the coffee correctly anymore

Atmosphere: 3

Food: 2

Service: 3

Jonathan Ferreira Sr.

This is one of the worst locations.

Atmosphere: 2

Food: 2

Service: 1

Nicky

They are never open on time. Consistently 10-15 minutes past business hours.

Atmosphere: 1

Food: 3

Service: 1

NA FW

The coffee was burnt and the guy barely spoke English. He didn't understand what "half & half" was.

Atmosphere: 1

Food: 1

Service: 1

Kellyn Harding

Worse location ive been to. Service is a joke. No one can speak english that works here.

Alejandra Abogado

Avoid at all costs. They do a wrong job with a wrong attitude. Save money, won't be worth it.

Atmosphere: 2

Food: 2

Service: 1

TJ P

I have repeatedly tried this location and have encountered significant problems every single time. Whether it be orders completely wrong, 30+ minute waits on an online order placed 20 minutes prior, or the store accepting an order and then closing earlier than posted and still charging me.

Anytime they have actually fulfilled an order, though every time it has been late or missing, the quality of the product received is always far lower than any other Dunkin location within a mile radius.

Atmosphere: 2

Food: 1

Service: 1

Anthony Lopez

I came in to buy some breakfast because I had no time at home and when I arrive kept getting my order wrong because the cashier was on face time with someone as he was trying to get my Oder While he was trying to listen to what the person on the phone was trying to say
while he was trying to listen to what the person on the phone was trying to say

Atmosphere: 3

Food: 5

Service: 1

Kevin Buttow

The worst Dunkindonalts I've ever been to in my life, for sure, besides the service being terrible and the coffee bad, and there's no bathroom for customers

K B

Overall a good Dunkin in the seaport. Usually hammered by construction workers. Staff is friendly.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Donuts

Rob Rift

Just wanted to get a coffee, what I got tasted like soap found out it was just hot tea with the flavorings that would go good with coffee but make tea disgusting, everybody working there looks miserable and it literally sucks the life out of you and the coffee can't even get it back in. America doesn't run on Dunkin's it's forced to settle on Dunkins.

Atmosphere: 1

Food: 1

Service: 2

Steven Therrien

Wow this place is terrible!

Atmosphere: 1

Food: 1

Service: 1

patrick bourque

America runs on dunkin? More like America crawls on dunkin. The experience is the same. No one who works here cares there is a line, ignores you till they want to help you. Just disappointing. They need to look into hiring new staff.

Braedon Alster

Terrible service. Guy seemed irritated that I was there and barely spoke to me while talking my order. Not looking for a conversation but some semblance of acknowledging my presence would have been nice. Made one of my drinks and then immediately went and sat down and played on his phone right in front of us. Then, after a few minutes, got up and made the second drink. Again, never said a word. To top it off, the place is gross and dirty. Would not recommend.

Atmosphere: 1

Service: 1

Iramis Luz Audet

The service here is horrible. Workers are rude and they don’t acknowledge that a human being is talking to them.

Atmosphere: 1

Service: 1

Loading...