Dunkin'

411 D St, Boston
(617) 439-6020

Recent Reviews

Sort by
Russell Standridge

This place is an absolute disaster. Have been here for almost 40 minutes still waiting on items. Half of what I ordered was out of stock. Avoid like the plague.

Atmosphere: 1

Food: 1

Service: 1

Tyler Backus

Like all other Dunkin’s they prioritize mobile orders, over those in the store. Be smart enough to turn off mobile orders if you can’t keep up.

Atmosphere: 3

Food: 3

Service: 1

Brian Wright

The food is normally always hot which is a plus but some of the employees just don’t care and would rather hide on their cellphone and it’s evident by other employees asking for help and calling there name.

Atmosphere: 2

Food: 5

Service: 2

Ana Park

Bagel was old. Hash browns were old. Mixed up my drinks

Atmosphere: 1

Food: 1

Service: 2

Alex Keichinger

20 minutes to get a coffee black ..

Service: 1

Evan Erickson

The most ignorant disheveled looking employee of dunkin' donuts I've ever seen stuff in her face at the register paying me no mind and continue to eat with a taking my order also complete silence the whole experience You must love your job

Adam B

There's a convention across the street today and this dunks was packed! Food took a bit longer, but the manager was right up front keeping the orders flowing and guests moving. Great effort from the team on what I imagine is a very hectic morning.

William Konstantinidis

Not only are there prices way more than every dunkin, they're employees are 10 times slower. Double L to me for goin here

John

Locking people in the store is a new one.

Bruce Campbell

Don't make the mistake of accidentally ordering food on the app, they don't make any!

Ryan Bibeault

The guy that's here solo right now, 12/31@ 5:30am is awful. He has 0 respect for customers, doesn't know the items you sell, and moves at the rate of a drunk toddler. The rest of the staff is awesome! But this one guy is a total jerk everytime I see him.

James Kuhn

2 people make one coffee 10 minutes for a donut and the girl is disrespectful and doesn't listen

CARLOS ANDRES ZAPATA ORTEGA

Do not place your orders there, they only leave one person working in the afternoon and he spends up to more than 15 minutes serving a single person. Your order takes a long time to be ready. What bad service they have there.😕😕😕

Atmosphere: 1

Service: 1

Kushagra Srivastava

Was cloudy after a meeting so went for a bite. I mentioned a wrap, didn’t mention what type. Arrogant employee who wouldn’t listen to anything more than twice, super judgmental, and genuinely should not be in a consumer facing role. Didn’t clarify anything, brushed me away, and continued to listen to music or whatever on her earphones.

Food was typical normal Dunkin’.

Atmosphere: 2

Food: 4

Service: 1

Nick Czerula

Not what I'd expect from a chain like Dunkins. . don't eat there often so maybe it always this bad? My food was somehow cold and burned, ?? Service was meh, very disengaged.

Atmosphere: 2

Food: 2

Service: 2

Loading...