Dunkin'
411 D St, Boston
(617) 439-6020
Recent Reviews
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The most ignorant disheveled looking employee of dunkin' donuts I've ever seen stuff in her face at the register paying me no mind and continue to eat with a taking my order also complete silence the whole experience You must love your job
There's a convention across the street today and this dunks was packed! Food took a bit longer, but the manager was right up front keeping the orders flowing and guests moving. Great effort from the team on what I imagine is a very hectic morning.
Not only are there prices way more than every dunkin, they're employees are 10 times slower. Double L to me for goin here
Locking people in the store is a new one.
Don't make the mistake of accidentally ordering food on the app, they don't make any!
The guy that's here solo right now, 12/31@ 5:30am is awful. He has 0 respect for customers, doesn't know the items you sell, and moves at the rate of a drunk toddler. The rest of the staff is awesome! But this one guy is a total jerk everytime I see him.
2 people make one coffee 10 minutes for a donut and the girl is disrespectful and doesn't listen
Do not place your orders there, they only leave one person working in the afternoon and he spends up to more than 15 minutes serving a single person. Your order takes a long time to be ready. What bad service they have there.😕😕😕
Atmosphere: 1
Service: 1
Was cloudy after a meeting so went for a bite. I mentioned a wrap, didn’t mention what type. Arrogant employee who wouldn’t listen to anything more than twice, super judgmental, and genuinely should not be in a consumer facing role. Didn’t clarify anything, brushed me away, and continued to listen to music or whatever on her earphones.
Food was typical normal Dunkin’.
Atmosphere: 2
Food: 4
Service: 1
Not what I'd expect from a chain like Dunkins. . don't eat there often so maybe it always this bad? My food was somehow cold and burned, ?? Service was meh, very disengaged.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
coffee taste like water
Atmosphere: 3
Food: 1
Service: 4
Girl servers are rude. On her phone while i was paying and making an order.
Donuts were great, but the employees acted like I wasn't even there. Could not have been more awkward.
Atmosphere: 2
Food: 4
Service: 2
If your short on time this is not the dunkins you want to go to. I was the only one in there and stood for 15 min waiting for someone to take my order and they could care less. All the employees were "hiding" in the back so when you enter it feels like no one works there. Very disappointing. Ownership should look into doing an overhaul on there employees at this location.
Service: 1
Old cooked food , don’t eat here
Food: 1
Service: 1
Recommended dishes: Wake-Up Wrap - Egg and Cheese
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