Dunkin'
411 D St, Boston
(617) 439-6020
Recent Reviews
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Terrible coffee. Just bad.
Atmosphere: 2
Food: 1
Service: 4
Overly prioritizes mobile orders. Waited in line 45 minutes before ordering. There were about 10 people in line ahead of me. I get being busy and corporate priorities mobile orders, but this is a bit excessive.
Service: 1
I don’t know what’s going on lately . But this location close at 6pm & I have gone at 4pm or even 5 and everytime I go they do not want to make food orders . I have even seen them be closed before closing hours . The workers here are lazy . Always on there phone behind the counters while there a line .
Atmosphere: 2
Food: 3
Service: 1
Place is utterly disgusting - trash everywhere and total filth
Atmosphere: 1
Food: 2
Service: 1
On a random afternoon, I decided to grab a coffee while waiting for my ride. I walked in expecting nothing more than a quick cup to go. To my surprise, the barista, Lunny, was so kind and offered to make me a surprise drink. Best decision ever! She crafted a coffee that wasn’t too sweet but was perfectly balanced and flavorful, topped with something I couldn’t quite identify but it was delicious. Her warm customer service and the quality of the coffee were both 10/10.
Atmosphere: 5
Food: 5
Service: 5
This place is an absolute disaster. Have been here for almost 40 minutes still waiting on items. Half of what I ordered was out of stock. Avoid like the plague.
Atmosphere: 1
Food: 1
Service: 1
Like all other Dunkin’s they prioritize mobile orders, over those in the store. Be smart enough to turn off mobile orders if you can’t keep up.
Atmosphere: 3
Food: 3
Service: 1
The food is normally always hot which is a plus but some of the employees just don’t care and would rather hide on their cellphone and it’s evident by other employees asking for help and calling there name.
Atmosphere: 2
Food: 5
Service: 2
Bagel was old. Hash browns were old. Mixed up my drinks
Atmosphere: 1
Food: 1
Service: 2
20 minutes to get a coffee black ..
Service: 1
Restaurantji Recommends
The most ignorant disheveled looking employee of dunkin' donuts I've ever seen stuff in her face at the register paying me no mind and continue to eat with a taking my order also complete silence the whole experience You must love your job
There's a convention across the street today and this dunks was packed! Food took a bit longer, but the manager was right up front keeping the orders flowing and guests moving. Great effort from the team on what I imagine is a very hectic morning.
Not only are there prices way more than every dunkin, they're employees are 10 times slower. Double L to me for goin here
Locking people in the store is a new one.
Don't make the mistake of accidentally ordering food on the app, they don't make any!
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