Food Not cooked . NO English speaking. Makes it's complicated for anyone anywhere. Now we dealing with food
Atmosphere: 2
Food: 2
Service: 1
Alexandria Leggett
I go to this Dunkin’ Donuts quite often since it is next to my job. Today was probably my worst experience at this location. I asked one of the employees if I could please have a tray and he proceeded to tell me “There are two drinks and you have two hands” I responded with “Yeah and I also have three bags”, he then proceeds to tell me that’s a personal problem. I told him I would tell his manager what he said to me, he says “She’d laugh”. Subsequently, he begins complaining to me about his work schedule… which sounds to me like the real personal problem. I told him maybe he should speak up for himself and also that he has horrible customer service. At first it seemed as though the interaction was just an unfunny joke but it felt tense and uncomfortable. I was not laughing. Please do better hiring at Dunkin. If you go to this location, don’t even speak to the unkempt looking dude that appears to be in his mid twenties.
Atmosphere: 2
Food: 4
Service: 1
Eric O'Driscoll (corcgaigh)
You can order coffee from s service window right on Dot Ave..
Atmosphere: 3
Food: 3
Service: 3
M W
Went here to get a tea and coffee with a croissant . Why the mgt tried to give me a black burnt croissant. She said oh it ain’t burnt. It looks like Mike Black the actor. They made a new one do you want a piece of this croissant croissant with butter?
Atmosphere: 1
Food: 1
Service: 1
Mike Chan
Mediocre customer service, mediocre food, subpar coffee for a dunkin'
Other locations are way better
Example of some their quality hashbowns below
Atmosphere: 2
Food: 2
Service: 2
Bella Crowe
Rosalyn helped make our experience fantastic! She managed to have a positive and meaningful interaction with each customer on a busy morning & it’s honestly rare to see someone share so much joy in their work. Food & drinks were good and store was clean!
Atmosphere: 5
Food: 4
Service: 5
SVC
THE WORST CUSTOMER SERVICE EVER!!! And yes! I state that with all caps. There is a heavy set caucasian woman with a crazy amount of tattoos who blatantly disregarded my presence for 10 minutes before someone else acknowledged me. Then proceeded to say she didn’t see me when I was literally less than a foot away because she didn’t have her glasses on and yet she’s working in the food industry?!? Cmon now! The people working at corporate need to do a better job with their hiring process and training people because this place is abysmal. Trust me when I say your dollars will be better spent elsewhere. YOU’VE BEEN WARNED!!!
anthony culbreath
The best
Joe Boucher
Great ☕️
Cassie Stapleberg
This place needs to be shut the hell down they are so incompetent and never ever get the orders right I accidentally ordered there again and of course had to be reimbursed if you hate your job so much quit and let someone who will do better have it.
Food Not cooked . NO English speaking. Makes it's complicated for anyone anywhere. Now we dealing with food
Atmosphere: 2
Food: 2
Service: 1
I go to this Dunkin’ Donuts quite often since it is next to my job. Today was probably my worst experience at this location. I asked one of the employees if I could please have a tray and he proceeded to tell me “There are two drinks and you have two hands” I responded with “Yeah and I also have three bags”, he then proceeds to tell me that’s a personal problem. I told him I would tell his manager what he said to me, he says “She’d laugh”. Subsequently, he begins complaining to me about his work schedule… which sounds to me like the real personal problem. I told him maybe he should speak up for himself and also that he has horrible customer service. At first it seemed as though the interaction was just an unfunny joke but it felt tense and uncomfortable. I was not laughing. Please do better hiring at Dunkin. If you go to this location, don’t even speak to the unkempt looking dude that appears to be in his mid twenties.
Atmosphere: 2
Food: 4
Service: 1
You can order coffee from s service window right on Dot Ave..
Atmosphere: 3
Food: 3
Service: 3
Went here to get a tea and coffee with a croissant . Why the mgt tried to give me a black burnt croissant. She said oh it ain’t burnt. It looks like Mike Black the actor. They made a new one do you want a piece of this croissant croissant with butter?
Atmosphere: 1
Food: 1
Service: 1
Mediocre customer service, mediocre food, subpar coffee for a dunkin'
Other locations are way better
Example of some their quality hashbowns below
Atmosphere: 2
Food: 2
Service: 2
Rosalyn helped make our experience fantastic! She managed to have a positive and meaningful interaction with each customer on a busy morning & it’s honestly rare to see someone share so much joy in their work. Food & drinks were good and store was clean!
Atmosphere: 5
Food: 4
Service: 5
THE WORST CUSTOMER SERVICE EVER!!! And yes! I state that with all caps. There is a heavy set caucasian woman with a crazy amount of tattoos who blatantly disregarded my presence for 10 minutes before someone else acknowledged me. Then proceeded to say she didn’t see me when I was literally less than a foot away because she didn’t have her glasses on and yet she’s working in the food industry?!? Cmon now! The people working at corporate need to do a better job with their hiring process and training people because this place is abysmal. Trust me when I say your dollars will be better spent elsewhere. YOU’VE BEEN WARNED!!!
The best
Great ☕️
This place needs to be shut the hell down they are so incompetent and never ever get the orders right I accidentally ordered there again and of course had to be reimbursed if you hate your job so much quit and let someone who will do better have it.
Restaurantji Recommends
Best and most reliable cup in town. Make sure to say hi to the manager Ros. She runs a tight ship and she’ll always brighten your day.
Very rude staff I will not go there again Boston St is awesome will go there from now
Customer service is not good. She is so disrespectful to the every customer. Showing to much attitude. She dont know how to behave
Atmosphere: 1
Food: 1
Service: 1
Fast Friendly & efficient
Kid-friendliness: BEST STAFF
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dunkin' Lemonade Refreshers, Dunkin' Energy, Hash Browns, Bacon-Topped Avocado Toast
Hashbrowns were too salty
Atmosphere: 4
Food: 2
Service: 4
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