I always believed that the Dunkin locations without drive through’s food taste better. This place proved me wrong. I went early on two separate morning’s. They have a lot of customers, including kids from nearby schools. They do a great job. Clean, professional, friendly and attentive.
My coffee (ordered through the app, so there should be no confusion on what I've ordered) keeps being made incorrectly. I asked for vanilla and got coconut instead. Also asked for hazelnut in a separate drink and received blueberry. Thankfully I am not allergic to either flavor, but I dispise them both. Unfortunately I was too far away when I tried them to go back to get them remade, but I'm very close to being done with this location.
Atmosphere: 3
Food: 1
Service: 4
John Leonard
The service was excellent!!!!
Olga Soilemezoglou
Parking: Hyde Park, Hyde Park Ave
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Christopher Gross
They have never gotten my order right, but at least they’re unfriendly.
Service: 1
Thomas Piemonte
I don't understand why the door is locked at 5:00 when it's open to 8:30
I would have given it less but 1 star was the only option. Some of them are rude & combative. One supervisor even went on to ask the employee why was he apologizing to me when they messed up my order. They have given me a bit sausage in a wake up wrap. A bitten donut so they clearly have a rodent issue. I went to the store to return it & the woman says, “l was handling the food, I would never bite it first!” Excuse me? I never said you bit it. There is a rodent issue and the fact that she thought I was talking about her is a whole other issue. I have called corporate on them. Owner called me back but they don’t do anything about it. They have so many individuals that do not care and have no manners. They always want to fight and argue. Options are too many for coffee so I have decided to stay away from this place. It’s just not worth my time and money. Then the owner makes broken promises and thinks sending you a coupon should help the bad experience. They can keep their rodent food. They will not see any of my money. I was spending $15 a day, if not more on drinks. Only having to drive back from work since the order was incorrect. I can go on and on since I gave them so many chances but I’ll leave it here and you make your own decision. I don’t do these reviews but this place really needed it. Taking trash to the back and just dropping bags on the ground instead of trash can. This is why you have rodents (RATS) crawling on the open tray of donuts and the prepared sausages and bacon. Using the same gloves you touch food with to touch the trash cans then back on the food. Come on JUST NASTY!
I always believed that the Dunkin locations without drive through’s food taste better. This place proved me wrong. I went early on two separate morning’s. They have a lot of customers, including kids from nearby schools. They do a great job. Clean, professional, friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Avocado Toast, Croissant, Hash Browns, Muffins, Almond Croissant
Best Dunkin’ in Boston!! 🤠
Atmosphere: 5
Food: 5
Service: 5
Great service, efficient, clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
My coffee (ordered through the app, so there should be no confusion on what I've ordered) keeps being made incorrectly. I asked for vanilla and got coconut instead. Also asked for hazelnut in a separate drink and received blueberry. Thankfully I am not allergic to either flavor, but I dispise them both. Unfortunately I was too far away when I tried them to go back to get them remade, but I'm very close to being done with this location.
Atmosphere: 3
Food: 1
Service: 4
The service was excellent!!!!
Parking: Hyde Park, Hyde Park Ave
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
They have never gotten my order right, but at least they’re unfriendly.
Service: 1
I don't understand why the door is locked at 5:00 when it's open to 8:30
Nice place
Service: 2
The services I expected from this franchise.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
I would have given it less but 1 star was the only option. Some of them are rude & combative. One supervisor even went on to ask the employee why was he apologizing to me when they messed up my order. They have given me a bit sausage in a wake up wrap. A bitten donut so they clearly have a rodent issue. I went to the store to return it & the woman says, “l was handling the food, I would never bite it first!” Excuse me? I never said you bit it. There is a rodent issue and the fact that she thought I was talking about her is a whole other issue. I have called corporate on them. Owner called me back but they don’t do anything about it. They have so many individuals that do not care and have no manners. They always want to fight and argue. Options are too many for coffee so I have decided to stay away from this place. It’s just not worth my time and money. Then the owner makes broken promises and thinks sending you a coupon should help the bad experience. They can keep their rodent food. They will not see any of my money. I was spending $15 a day, if not more on drinks. Only having to drive back from work since the order was incorrect. I can go on and on since I gave them so many chances but I’ll leave it here and you make your own decision. I don’t do these reviews but this place really needed it. Taking trash to the back and just dropping bags on the ground instead of trash can. This is why you have rodents (RATS) crawling on the open tray of donuts and the prepared sausages and bacon. Using the same gloves you touch food with to touch the trash cans then back on the food. Come on JUST NASTY!
Brand new makeover. But it's still dunk's.
Atmosphere: 5
Food: 5
Service: 5
Too busy took 15 mins but was good coffee
Atmosphere: 2
Food: 4
Service: 3
good customer service.
Dunks went down..
Atmosphere: 3
Food: 1
Service: 5
Loading...