They have never gotten my order right, but at least they’re unfriendly.
Service: 1
Thomas Piemonte
I don't understand why the door is locked at 5:00 when it's open to 8:30
Margo
Great coffee..nice people working there. Service was fast & pleasant. Love the breakfast taco!!
Atmosphere: 4
Food: 4
Service: 5
David Dennis
I ordered hashbrowns they come six in a pack ,But when I opened them up, it was a whole lot more, and the reason was because they burnt and they were old not cool at
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Hash Browns
Zina Johnson
Dunkin is getting ridiculous. They now are charging 3.50 plus for a cup of tea. They Never have Splenda nor did they tell me they don't carry it. Therefore I left the drive thru with Unsweetened Hot Tea....WOW. I made it up in my mind to buy a Whole box of Lipton Tea Bags for roughly the same price of a medium size at Dunkin. I have Splenda at home. It only make sense.
Atmosphere: 3
Food: 3
Service: 4
Anthony Farrell
Good customer service, I like the way they make my tea and they stir the tea. They know what it is I want before I even ask.
I would have given it less but 1 star was the only option. Some of them are rude & combative. One supervisor even went on to ask the employee why was he apologizing to me when they messed up my order. They have given me a bit sausage in a wake up wrap. A bitten donut so they clearly have a rodent issue. I went to the store to return it & the woman says, “l was handling the food, I would never bite it first!” Excuse me? I never said you bit it. There is a rodent issue and the fact that she thought I was talking about her is a whole other issue. I have called corporate on them. Owner called me back but they don’t do anything about it. They have so many individuals that do not care and have no manners. They always want to fight and argue. Options are too many for coffee so I have decided to stay away from this place. It’s just not worth my time and money. Then the owner makes broken promises and thinks sending you a coupon should help the bad experience. They can keep their rodent food. They will not see any of my money. I was spending $15 a day, if not more on drinks. Only having to drive back from work since the order was incorrect. I can go on and on since I gave them so many chances but I’ll leave it here and you make your own decision. I don’t do these reviews but this place really needed it. Taking trash to the back and just dropping bags on the ground instead of trash can. This is why you have rodents (RATS) crawling on the open tray of donuts and the prepared sausages and bacon. Using the same gloves you touch food with to touch the trash cans then back on the food. Come on JUST NASTY!
Cassandra Ortiz
What are the caramel iced latte and I received the iced coffee? I also ordered a snack and bacon, which was completely burnt. Which idk why they would serve it if they wouldn’t eat it themselves its disrespectful and quite ridiculous especially if this is what I’m using my money on I should get exactly what I ordered in the proper condition .
Trei Martin
Great service at this location.NOTE: if you use the drive-thru, you will be dumped back out to Rt. 1
Atmosphere: 4
Food: 4
Service: 5
Kafi Henderson
This is the slowest Dunkin in Boston. Always a 20 min wait when walking in or drive through.
Thank you for amazing can you give me another gift card and I want you to buy me a pumpkin muffin or chocolate chip muffins blueberry muffin chocolate muffin can you please turn my eyes a drink of hot chocolate day and it's just my eye processional number to see things going thanking for all of us about the ride but I always were nose with all those other things that you think is so much for coming on Brookline Village at gateway art 6262 Harbor Street in Brookline Village
Food: 2
beautiful britney
Absolutely my go to place!!! Staff at night are very helpful and on point with their coffee orders!!!
Atmosphere: 5
Food: 5
Service: 5
Cynthia Perry
This is literally the best place ever...my food is always prepared well. The place is busy all the time but still very good and friendly.
Atmosphere: 5
Food: 5
Service: 5
CherRiotAct CcherTvZadeh
Tha AM crew is Great with our order! So friendly and puts a smile on Dave's face in the morning. They are AaaaaOK WITH ME?
Dino S.
Just left this Dunks and this is the best service I've received from any dunks here in Boston and I go on the regular. Thanks so much you guys. Probably my new regular location. Thanks again!
They have never gotten my order right, but at least they’re unfriendly.
Service: 1
I don't understand why the door is locked at 5:00 when it's open to 8:30
Great coffee..nice people working there. Service was fast & pleasant. Love the breakfast taco!!
Atmosphere: 4
Food: 4
Service: 5
I ordered hashbrowns they come six in a pack ,But when I opened them up, it was a whole lot more, and the reason was because they burnt and they were old not cool at
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Hash Browns
Dunkin is getting ridiculous. They now are charging 3.50 plus for a cup of tea. They Never have Splenda nor did they tell me they don't carry it. Therefore I left the drive thru with Unsweetened Hot Tea....WOW. I made it up in my mind to buy a Whole box of Lipton Tea Bags for roughly the same price of a medium size at Dunkin. I have Splenda at home. It only make sense.
Atmosphere: 3
Food: 3
Service: 4
Good customer service, I like the way they make my tea and they stir the tea. They know what it is I want before I even ask.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Croissant, Muffins, Donuts
I would have given it less but 1 star was the only option. Some of them are rude & combative. One supervisor even went on to ask the employee why was he apologizing to me when they messed up my order. They have given me a bit sausage in a wake up wrap. A bitten donut so they clearly have a rodent issue. I went to the store to return it & the woman says, “l was handling the food, I would never bite it first!” Excuse me? I never said you bit it. There is a rodent issue and the fact that she thought I was talking about her is a whole other issue. I have called corporate on them. Owner called me back but they don’t do anything about it. They have so many individuals that do not care and have no manners. They always want to fight and argue. Options are too many for coffee so I have decided to stay away from this place. It’s just not worth my time and money. Then the owner makes broken promises and thinks sending you a coupon should help the bad experience. They can keep their rodent food. They will not see any of my money. I was spending $15 a day, if not more on drinks. Only having to drive back from work since the order was incorrect. I can go on and on since I gave them so many chances but I’ll leave it here and you make your own decision. I don’t do these reviews but this place really needed it. Taking trash to the back and just dropping bags on the ground instead of trash can. This is why you have rodents (RATS) crawling on the open tray of donuts and the prepared sausages and bacon. Using the same gloves you touch food with to touch the trash cans then back on the food. Come on JUST NASTY!
What are the caramel iced latte and I received the iced coffee? I also ordered a snack and bacon, which was completely burnt. Which idk why they would serve it if they wouldn’t eat it themselves its disrespectful and quite ridiculous especially if this is what I’m using my money on I should get exactly what I ordered in the proper condition .
Great service at this location.NOTE: if you use the drive-thru, you will be dumped back out to Rt. 1
Atmosphere: 4
Food: 4
Service: 5
This is the slowest Dunkin in Boston. Always a 20 min wait when walking in or drive through.
Restaurantji Recommends
Thank you for amazing can you give me another gift card and I want you to buy me a pumpkin muffin or chocolate chip muffins blueberry muffin chocolate muffin can you please turn my eyes a drink of hot chocolate day and it's just my eye processional number to see things going thanking for all of us about the ride but I always were nose with all those other things that you think is so much for coming on Brookline Village at gateway art 6262 Harbor Street in Brookline Village
Food: 2
Absolutely my go to place!!! Staff at night are very helpful and on point with their coffee orders!!!
Atmosphere: 5
Food: 5
Service: 5
This is literally the best place ever...my food is always prepared well. The place is busy all the time but still very good and friendly.
Atmosphere: 5
Food: 5
Service: 5
Tha AM crew is Great with our order! So friendly and puts a smile on Dave's face in the morning. They are AaaaaOK WITH ME?
Just left this Dunks and this is the best service I've received from any dunks here in Boston and I go on the regular. Thanks so much you guys. Probably my new regular location. Thanks again!