Awful.. I was in the store waiting 20 minutes! 20 MINUTES to order! Ridiculous. Girls on the phone at the register after 30 mins. Super pissed off rn..
Tuty Things we all do n more
It had no charger hole
Tiffany Otero
9/10ths of the staff are incompetent. Some are rude. They are frequently getting orders wrong (i.e. my medium iced coffee...7 pumps of caramel 8 butter peacan extra cream turbo shot) or missing items, and I've never been on a busy day. They had my 12 year old daughter wait outside with our electric scooters today just so I could order her something to eat because suddenly they're not allowed inside even tho I go in there almost every wk. The only reason I still go there is because of convenience but at this rate it would be more convenient to go out of my way to another one.
Huy Le
The employees are are rude and terrible. I asked to open the restroom for me and said “only for employees”. I am a customer. They are horrible ashos.
Christina G
The place was very clean, it was my first time coming in for a cup of coffee. My daughter has appointments next door so instead of going to our regular Dunkin’s we figured it was more convenient to go here so we wouldn’t be late. I ordered through the app as I entered, had a seat and waited to see the coffee appear at the pick up section. It was about 2 people ordering in line, they collected their order and others walked in to quickly collect their orders from the pick up section, then it was just me. I saw the employee (Hispanic) walking to the pick up area with a large coffee so I got up and walked towards the counter, before I got close she stared at me, screwed her face up and grabbed the coffee she had just placed down up and yelled “NAME” really loudly. I was confused as to what the issue could have been, I turned my home around to show my name and she just sat it on the counter and stormed off, my daughter noticed this and was confused as well. This employee has a nasty attitude and lacks customer service skills, additional training is needed 8/21/24 @ 9:50am
Atmosphere: 5
Service: 1
Andrea Burke
I wish I could give the service more than 5 stars. I've been here a handful of times, and they're always so kind and hustling. They also keep the space clean!
Atmosphere: 5
Food: 5
Service: 5
Robert Ambroise
I love Dunkin'
Atmosphere: 5
Food: 5
Service: 5
Roy Robinson
Staff are great
Atmosphere: 5
Food: 5
Service: 5
Maria Farinella
Spacious and clean. Great menu selection!
Larissa Silva
I bought a toasted croissant with butter on it and a hot latte with caramel. The croissant was all burned and had lots of butter very greasy and the latte wasn’t a latte wasn’t a coffee and I went back and retuned it and the manager didn’t even care. What a poor customer service. Staff with attitudeAnd not friendly at all. Like they get forced to work with a mad face and all.
I bought a toasted croissant with butter on it and a hot latte with caramel. The croissant was all burned and had lots of butter very greasy and the latte wasn’t a latte wasn’t a coffee and I went back and retuned it and the manager didn’t even care. What a poor customer service. Staff with attitudeAnd not friendly at all. Like they get forced to work with a mad face and all.
Service: 1
Andrea Thibodeau
I recommend to not go to this dunkin unless it’s a last resort place the manager really made fun of me for having a disability. She was making me pay for whip cream ok and also didn’t even let me add whip cream after I told her I could give her the 50 cents. She didn’t have a nice attitude and didn’t tell me have a nice day. She has the audacity to hurt someone’s feelings and don’t even feel bad she did it. And then they almost forgot my muffin I paid for. I hope everyone sees this on here as well. The only thing that I was happy about was the gentleman employee understood me and he made the coffees really good and he grabbed my muffin cause the manager forgot.
Recommended dishes: Muffins
Samantha Good
It’s never open!!
Atmosphere: 1
Food: 1
Service: 1
Josiah Blackerby
It’s closed
EJ x SB
Pretty average customer service and the prices in my opinion are a little overpriced but most of all, the area is a complete disaster of a wasteland. The inside gas security just because of the amount of drug selling and fights and whatnot. Other than that they do their best with what they have.
Awful.. I was in the store waiting 20 minutes! 20 MINUTES to order! Ridiculous. Girls on the phone at the register after 30 mins. Super pissed off rn..
It had no charger hole
9/10ths of the staff are incompetent. Some are rude. They are frequently getting orders wrong (i.e. my medium iced coffee...7 pumps of caramel 8 butter peacan extra cream turbo shot) or missing items, and I've never been on a busy day. They had my 12 year old daughter wait outside with our electric scooters today just so I could order her something to eat because suddenly they're not allowed inside even tho I go in there almost every wk. The only reason I still go there is because of convenience but at this rate it would be more convenient to go out of my way to another one.
The employees are are rude and terrible. I asked to open the restroom for me and said “only for employees”. I am a customer. They are horrible ashos.
The place was very clean, it was my first time coming in for a cup of coffee. My daughter has appointments next door so instead of going to our regular Dunkin’s we figured it was more convenient to go here so we wouldn’t be late. I ordered through the app as I entered, had a seat and waited to see the coffee appear at the pick up section. It was about 2 people ordering in line, they collected their order and others walked in to quickly collect their orders from the pick up section, then it was just me. I saw the employee (Hispanic) walking to the pick up area with a large coffee so I got up and walked towards the counter, before I got close she stared at me, screwed her face up and grabbed the coffee she had just placed down up and yelled “NAME” really loudly. I was confused as to what the issue could have been, I turned my home around to show my name and she just sat it on the counter and stormed off, my daughter noticed this and was confused as well. This employee has a nasty attitude and lacks customer service skills, additional training is needed 8/21/24 @ 9:50am
Atmosphere: 5
Service: 1
I wish I could give the service more than 5 stars. I've been here a handful of times, and they're always so kind and hustling. They also keep the space clean!
Atmosphere: 5
Food: 5
Service: 5
I love Dunkin'
Atmosphere: 5
Food: 5
Service: 5
Staff are great
Atmosphere: 5
Food: 5
Service: 5
Spacious and clean.
Great menu selection!
I bought a toasted croissant with butter on it and a hot latte with caramel. The croissant was all burned and had lots of butter very greasy and the latte wasn’t a latte wasn’t a coffee and I went back and retuned it and the manager didn’t even care. What a poor customer service. Staff with attitudeAnd not friendly at all. Like they get forced to work with a mad face and all.
Service: 1
Restaurantji Recommends
I bought a toasted croissant with butter on it and a hot latte with caramel. The croissant was all burned and had lots of butter very greasy and the latte wasn’t a latte wasn’t a coffee and I went back and retuned it and the manager didn’t even care. What a poor customer service. Staff with attitudeAnd not friendly at all. Like they get forced to work with a mad face and all.
Service: 1
I recommend to not go to this dunkin unless it’s a last resort place the manager really made fun of me for having a disability. She was making me pay for whip cream ok and also didn’t even let me add whip cream after I told her I could give her the 50 cents. She didn’t have a nice attitude and didn’t tell me have a nice day. She has the audacity to hurt someone’s feelings and don’t even feel bad she did it. And then they almost forgot my muffin I paid for. I hope everyone sees this on here as well. The only thing that I was happy about was the gentleman employee understood me and he made the coffees really good and he grabbed my muffin cause the manager forgot.
Recommended dishes: Muffins
It’s never open!!
Atmosphere: 1
Food: 1
Service: 1
It’s closed
Pretty average customer service and the prices in my opinion are a little overpriced but most of all, the area is a complete disaster of a wasteland. The inside gas security just because of the amount of drug selling and fights and whatnot. Other than that they do their best with what they have.
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