This dunkin' donuts is the worst they never have anything they're always sold out and when you ask him what they have they come to you with an attitude if dunkin' donuts is going to always be ran out of items might as well get rid of them all together from inside the hospital
Dean Viprino
I work in the customer service industry. I get it, under paid and over worked. This Dunkin on Harrison Ave is in a bad neighborhood too. I am sympathetic. But when you finally get a customer that walks in with a smile on his face and orders, maybe you should wipe the scowl off your face. I said please and I said thank you and I got absolutely no response. Not one single word. Ok, bad day maybe. But then I got my order. This is the loaded hash brown container they gave me. It’s about half full. This happens every time I go there. One or two happy employees and a store full of unhappy employees. I’ll keep looking for the happy ones, but not at this location anymore.
Atmosphere: 1
Food: 3
Service: 2
Kim Miles
Drink ok
Luz Gomzalez
I am one of those who likes donuts and that is why I like
Atmosphere: 2
Food: 4
Service: 3
grecia fleury
I ordered a cold brew but instead got a watered down coffee. I asked these ladies to make me another one and they added a small squirt of coffee. Rude ,ignorant latina women. One of them grabbed my muffin right out of my hands and said she was going to give me a refund. They were singing and laughing. Totally despicable human beings. I was truly humiliated. If I could give them negative stars I would. They should be fired.
Atmosphere: 1
Food: 1
Service: 1
V M
I ordered a cold brew but instead got a watered down coffee. I asked these ladies to make me another one and they added a small squirt of coffee. Rude ,ignorant latina women. One of them grabbed my muffin right out of my hands and said she was going to give me a refund. They were singing and laughing. Totally despicable human beings. I was truly humiliated. If I could give them negative stars I would. They should be fired.
Atmosphere: 1
Food: 1
Service: 1
Michelle B
Litzy is the worst. Horrible customer service, no humiliation, ugly ugly human being. Horrible!
Service: 1
marie allen
Wheelchair accessibility: But not with a auto door opening just that it ground level..
Atmosphere: 4
Food: 5
Service: 5
Luz Orellana
I am one of those who likes donuts and that is why I like
I am one of those who likes donuts and that is why I like
Atmosphere: 2
Food: 4
Service: 3
William Delahoz
Terrible service.. 2 areas for pick up with no clear system. The ladies at the register were rude and were speaking Spanish and said exactly “how they can’t keep track of everyone’s order” mind you she never called out my order.. 1 star for customer service wish it was zero..
Michael M
Order a medium latte only got half cup of it. Open your lid and check your coffee from this place
Abigail Ayala
I came in to this Dunkin' they had 8 people in the back having conversation, not taken care of the guest. I ordered my food. They only put syrup in my energy ⚡️drink I did not taste the mister at all!! I ordered bagel twist asked for cream cheese and and to my surprise there was no cream cheese in my bag? I will never buy from this location again!! Extremely disappointed with service
Khasandra Gentle (Khas)
All the employees are great! Super friendly, but unfortunately who ever make the coffee is not very skilled. I do mobile over almost everyday for at least a handcrafted coffee. All I want is some caramel in my coffee, I constantly have to up the caramel (up to 7 pumps now) to try to get some taste, but to my disappointment it never works, always taste like a regular cafe latte. It’s frustrating to continually have to throw out my coffee.
This dunkin' donuts is the worst they never have anything they're always sold out and when you ask him what they have they come to you with an attitude if dunkin' donuts is going to always be ran out of items might as well get rid of them all together from inside the hospital
I work in the customer service industry. I get it, under paid and over worked. This Dunkin on Harrison Ave is in a bad neighborhood too. I am sympathetic. But when you finally get a customer that walks in with a smile on his face and orders, maybe you should wipe the scowl off your face. I said please and I said thank you and I got absolutely no response. Not one single word. Ok, bad day maybe. But then I got my order. This is the loaded hash brown container they gave me. It’s about half full. This happens every time I go there. One or two happy employees and a store full of unhappy employees. I’ll keep looking for the happy ones, but not at this location anymore.
Atmosphere: 1
Food: 3
Service: 2
Drink ok
I am one of those who likes donuts and that is why I like
Atmosphere: 2
Food: 4
Service: 3
I ordered a cold brew but instead got a watered down coffee. I asked these ladies to make me another one and they added a small squirt of coffee. Rude ,ignorant latina women. One of them grabbed my muffin right out of my hands and said she was going to give me a refund. They were singing and laughing. Totally despicable human beings. I was truly humiliated. If I could give them negative stars I would. They should be fired.
Atmosphere: 1
Food: 1
Service: 1
I ordered a cold brew but instead got a watered down coffee. I asked these ladies to make me another one and they added a small squirt of coffee. Rude ,ignorant latina women. One of them grabbed my muffin right out of my hands and said she was going to give me a refund. They were singing and laughing. Totally despicable human beings. I was truly humiliated. If I could give them negative stars I would. They should be fired.
Atmosphere: 1
Food: 1
Service: 1
Litzy is the worst. Horrible customer service, no humiliation, ugly ugly human being. Horrible!
Service: 1
Wheelchair accessibility: But not with a auto door opening just that it ground level..
Atmosphere: 4
Food: 5
Service: 5
I am one of those who likes donuts and that is why I like
Atmosphere: 2
Food: 4
Service: 3
Great place
Restaurantji Recommends
I am one of those who likes donuts and that is why I like
Atmosphere: 2
Food: 4
Service: 3
Terrible service.. 2 areas for pick up with no clear system. The ladies at the register were rude and were speaking Spanish and said exactly “how they can’t keep track of everyone’s order” mind you she never called out my order.. 1 star for customer service wish it was zero..
Order a medium latte only got half cup of it. Open your lid and check your coffee from this place
I came in to this Dunkin' they had 8 people in the back having conversation, not taken care of the guest. I ordered my food. They only put syrup in my energy ⚡️drink I did not taste the mister at all!! I ordered bagel twist asked for cream cheese and and to my surprise there was no cream cheese in my bag? I will never buy from this location again!! Extremely disappointed with service
All the employees are great! Super friendly, but unfortunately who ever make the coffee is not very skilled. I do mobile over almost everyday for at least a handcrafted coffee. All I want is some caramel in my coffee, I constantly have to up the caramel (up to 7 pumps now) to try to get some taste, but to my disappointment it never works, always taste like a regular cafe latte. It’s frustrating to continually have to throw out my coffee.
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