Dunkin'
1631 Tremont St, Boston
(617) 232-0250
Recent Reviews
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🐀🐀🐀🐀🐀🐀🐀🐀🐀🤮
was physically handed the wrong order and came back to get it fixed and then was accused by employee of taking someone else’s order and then lectured that i should have checked the bag before i left when i already had been waiting 10-15 minutes. employee was very rude, accusatory, and had an attitude.
Atmosphere: 3
Food: 3
Service: 1
This is our favorite Dunkin location, they always have everything fresh and the service is exceptional. Kevin helped us out last time and was super friendly and kind. Overall warm atmosphere, which the workers really make!
Atmosphere: 5
Food: 5
Service: 5
these 5 stars go primarily to one of the newer guys. i unfortunately don’t know his name, but he has a beard and the most contagious smile. his costumer service is fantastic, and he always gets my order correct. keep him around, he’s fantastic at his job and always knows what he’s doing
I always have an issue with this place it’s only 5 pm they close at 8:30 how come she’s telling me they don’t serve food at that time bc they are closing they always take forever and are always understaffed”” this is very annoying like I just want a coffe and a wake up wrap 🥲
Atmosphere: 4
Food: 3
Service: 1
I frequently treat my friend Lisa to her usual hazelnut coffee and it's always made just the way she wants it.The food is great here The service is good and it's a very nice atmosphere .I never had any problems here
I get my coffee here every morning since I work nearby. It is always jammed packed in the AM, and the staff do what they can to manage that many people + mobile orders in such a small space. They have been out of nearly everything lately and the staff try their best to accommodate.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Iced Latte
Have a handicapped relative that makes it difficult for her I use her hands. She’s place a mobile order and I’d grab it for her before heading to work. This place never puts the cream cheese in her bagel as requested. Has happened on more than one occasion not sure if it’s the franchise or the employee that’s not doing it. Overall great for coffee and everything else.
Atmosphere: 3
Good service 👍🏼
Atmosphere: 5
Food: 5
Service: 5
Consistently a bad experience at this dunkin. Always understaffed, somehow always out of whatever I order that day
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Get Caf'd up in hub of scholars
Atmosphere: 5
Food: 5
Service: 5
We placed a mobile order, while someone else took our order. Elisa was very sweet to prepare it again. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
I have been there 2 times in the last 2 weeks. The first week I ordered the bagel minis which was not added good as they were before as 1 mini was burned in the top and hard. The other day even I went u hit a small hot chocolate which was very satisfying. The cashiers for both visits were pleasant.
Atmosphere: 5
Food: 3
Service: 5
THis place is cool.
Atmosphere: 3
Food: 4
Service: 4
For students living on the hill this is a great meet up spot for walks to campus or exploring the general area, the dunkin it self is never to full during rush hours and has fast
Atmosphere: 5
Food: 3
Service: 5
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