Dunkin'

Ruggles T Station, 1131 Tremont St, Boston
(617) 536-7447

Recent Reviews

Zoe Panagakos

This is the slowest one in the city. Don't bother ordering ahead on mobile, they still don't start to make it until you're there. Then it takes 5 minutes to pour a coffee and 15 minutes to make a sandwich. When you have to leave bc you're about to miss your train, they just offer you a donut because your sandwich still isn't even being made.

Atmosphere: 1

Food: 3

Service: 1

Ana polanco

Bad experience, the quality is low now, I bough an old fashioned donuts and they were cold and didn’t look fresh.And a hot chocolate with wipe cream and they gave me a hot chocolate with not wipe cream and also was the worst chocolate.Tasted like water. I threw it away. Makes me stomachache all morning,I used to buy the hot chocolate at Dunking Donuts because used to be my favorite, creamy and good, but this experience makes to think don’t buy it again.

Atmosphere: 1

Food: 1

Service: 1

Divya

I ordered a Signature mocha latte, chicken wrap and hash browns. I want my potatoes crispy so I asked the cashier for extra roasted and she was staring at me saying “Extra, Extra, Extra” for no reason at all! I ordered my food at 8:20 and I didn’t get my food and I had to rush because my train has come. I reminded them of my food in between but they were just too negligent and have not started to make it until I told them I didn’t want my food and wanted my money back. I had no option but to run to catch my train with no food. So disappointing.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Hash Browns

Josten Woolf

They don’t have the best atmosphere or anything but the fact people expect for the two people working there to make the best food ever and get it to them immediately when there’s usually lines of people for it makes me mad. There’s only so much two people can do and there doing good based on what they can.

Atmosphere: 3

Food: 5

Service: 4

Fiona K.

The workers at this location are wonderful. I have been online ordering for my whole college duration and the workers always go out of their way to say hello and ask me how I'm doing. I think this location is pretty small and so always seems to have a line for in-person ordering. However, my online ordering experience has been great and its clear that the employees here are doing their best!

Rafael Melo

I went this sunday sept 17 and tried to order at 230pm and even though they close at 3pm the cashier told me they were selling no more food thats crazy? how y’all stop selling food 30 min before its

Atmosphere: 2

Food: 3

Service: 1

Jack DeBorde

Cashier yelled in my face that I was in the mobile order only line after attempting to order. There was not a sign or announcement of such.

Atmosphere: 1

Food: 1

Service: 1

Melinda Nichols

This location needs a renovation and more competent staff members. The staff isn't rude but they are kind or considerate of other's time and they lack a serious amount of attention to details!

Atmosphere: 2

Food: 2

Service: 1

Cass Ortiz

Employees are rude an just stare at you like you’re d*** found and also never have expresso cause they are to lazy to make it

Denise Alves

I bought a coffee they made it so horrible that it didn’t even taste what what I asked for please Ruggles station Dunkin’ Donuts is horrible is getting two stars in my book

CJ Martinoff

It took 20 minutes to get a sausage egg and cheese sandwich, not including the 15 minute wait to order.

Atmosphere: 1

Food: 3

Service: 2

Josh Desmond

Fine Dunkin's, but slow, small, and on the inside of the subway station, and without the full food menu such as the tomato pesto grilled cheese

Atmosphere: 2

Food: 5

Service: 3

Grace U.

convenient location and they’re always so nice and they have very quick service :)

Duy-Quang Nguyen

Although they are usually busy and have only one or two staff members, they always treat customers with care. The "there you go, honey" feels totally different than having a cup shoved in your face like I got at Tremont DD.

Atmosphere: 5

Food: 5

Service: 5

Sharan Sekhon

convenient location but you Will be here for a minimum of 20 minutes no matter if you order ahead or if there’s multiple people working

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