Fuss free great coffee and breakfast as compared to the prices of similar offerings anywhere else in Boston. Not required to tip for a takeaway, nuff said.
Atmosphere: 1
Food: 5
Service: 2
Andy Mako
Iced tea sweetener was a little odd tasting. Maybe Boston uses different sweetners than jersey.
Atmosphere: 5
Food: 4
Service: 5
Austin Hughes
If y'all give me a plain bagel when it clearly says everything bagel on my online order one more time, I'm gonna crash out. It's not that difficult to get the bagel right
David Rousseau
Classic Doughn's location with the freshest coffee. Will be back.
Atmosphere: 4
Food: 5
Service: 5
John Pierce
Right across the street from Berkeley College of Music. Busy place…
Atmosphere: 2
Service: 3
Mozzie Casper
I was staying at a hotel that was located close to this. Dunkin’ Donuts was happy it opened up early so I was able to walk there and get my morning coffee.
Atmosphere: 5
Food: 5
Service: 5
H Lg
This is a horrible place there staff is so rude and disrespectful the guy had a attitude because he got MY order wrong then continued to say it was me but my Dunkin order said that it was right then said they didn’t have it in stock then when u asked for my money back they told me no I will never go to this Dunkin again
Atmosphere: 2
Food: 1
Service: 1
Mo
Update: Since the new manager took over, the café has been providing great customer service. It has been a wonderful experience since then.
A few days ago, I ordered online medium coffee, Two donuts Frosted Chocolate, and Boston Cream. I went to pick my order, but The manager said they were waiting for me because the donuts I ordered were not available. She told me to go and choose from the available donuts. So I chose one Butternut and because there are not many types there. I chose coffee roll . And when the director heard that I had chose coffee roll. She told me to just pick a donut rudely. I said to her, I will pay the difference. she really made pay the difference 0.23 cents. The staff were very nice to me. at the same time nervous from their manager.
I have been ordering from this location for 2 years with no problem. I live 10 minutes away so I place the order when I leave my apartment.
Usually there is never a problem, but today I showed up and my order was stolen, no big deal. I worked in food service for years and stuff like this happens on occasion.
The problem that I have is that when the manager told me that my order was stolen, she didn't apologize and made it seem like it was MY FAULT.
She remade my order, but told me she wouldn't make it again if it gets stolen again. It's not my fault that a mobile order got stolen 10 minutes after I placed it, it's the store's fault.
Figure something else out if orders are stolen, don't blame your customers. Maybe Dunkin should hire a new manager that can handle conflict.
Excellent hash browns
Atmosphere: 3
Food: 5
Service: 5
Fuss free great coffee and breakfast as compared to the prices of similar offerings anywhere else in Boston. Not required to tip for a takeaway, nuff said.
Atmosphere: 1
Food: 5
Service: 2
Iced tea sweetener was a little odd tasting. Maybe Boston uses different sweetners than jersey.
Atmosphere: 5
Food: 4
Service: 5
If y'all give me a plain bagel when it clearly says everything bagel on my online order one more time, I'm gonna crash out. It's not that difficult to get the bagel right
Classic Doughn's location with the freshest coffee. Will be back.
Atmosphere: 4
Food: 5
Service: 5
Right across the street from Berkeley College of Music. Busy place…
Atmosphere: 2
Service: 3
I was staying at a hotel that was located close to this. Dunkin’ Donuts was happy it opened up early so I was able to walk there and get my morning coffee.
Atmosphere: 5
Food: 5
Service: 5
This is a horrible place there staff is so rude and disrespectful the guy had a attitude because he got MY order wrong then continued to say it was me but my Dunkin order said that it was right then said they didn’t have it in stock then when u asked for my money back they told me no I will never go to this Dunkin again
Atmosphere: 2
Food: 1
Service: 1
Update: Since the new manager took over, the café has been providing great customer service. It has been a wonderful experience since then.
A few days ago, I ordered online medium coffee, Two donuts Frosted Chocolate, and Boston Cream. I went to pick my order, but The manager said they were waiting for me because the donuts I ordered were not available. She told me to go and choose from the available donuts. So I chose one Butternut and because there are not many types there. I chose coffee roll . And when the director heard that I had chose coffee roll. She told me to just pick a donut rudely. I said to her, I will pay the difference. she really made pay the difference 0.23 cents. The staff were very nice to me. at the same time nervous from their manager.
overall, Marco. accommodating gentleman
Restaurantji Recommends
People comes after me and takes coffee before me
Fast service early in the morning
Food: 5
Service: 5
Staff was very rude
Atmosphere: 1
Food: 1
Service: 1
America runs on Dunkin'
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Doughnut
I have been ordering from this location for 2 years with no problem. I live 10 minutes away so I place the order when I leave my apartment.
Usually there is never a problem, but today I showed up and my order was stolen, no big deal. I worked in food service for years and stuff like this happens on occasion.
The problem that I have is that when the manager told me that my order was stolen, she didn't apologize and made it seem like it was MY FAULT.
She remade my order, but told me she wouldn't make it again if it gets stolen again. It's not my fault that a mobile order got stolen 10 minutes after I placed it, it's the store's fault.
Figure something else out if orders are stolen, don't blame your customers. Maybe Dunkin should hire a new manager that can handle conflict.
Atmosphere: 3
Food: 3
Service: 2
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