Dunkin'

153 Massachusetts Ave, Boston
(617) 247-3861

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Recent Reviews

Update: Since the new manager took over, the café has been providing great customer service. It has been a wonderful experience since then.

A few days ago, I ordered online medium coffee, Two donuts Frosted Chocolate, and Boston Cream. I went to pick my order, but The manager said they were waiting for me because the donuts I ordered were not available. She told me to go and choose from the available donuts. So I chose one Butternut and because there are...
I have been ordering from this location for 2 years with no problem. I live 10 minutes away so I place the order when I leave my apartment.

Usually there is never a problem, but today I showed up and my order was stolen, no big deal. I worked in food service for years and stuff like this happens on occasion.

The problem that I have is that when the manager told me that my order was stolen, she didn't apologize and made it seem like it...
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