The lady at the register was rude and unfriendly. After ordering a coffee and donut, she refused to give the bathroom code -
Atmosphere: 1
Food: 2
Service: 1
Nathy K
I stopped by this Dunkin’ for coffee and donuts, and the service was excellent. Everything was fresh, and the staff was very friendly. I’d definitely come back again!
Service: 5
Edson Jules B Mathieu
Good service... they always..give me my honey 🍯..In my black cafee..best place
Atmosphere: 5
Food: 5
Service: 5
Carri Callahan
This Dunkin is near an apartment we were staying at while on vacation and we went there at least once a day. Every single time they were so friendly and fast and got our orders right. Definitely 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Jordan Wang
I ordered through the mobile app and only realized in the store that my drinks were missing—it was obvious since they weren’t handed to me. After I pointed it out, the staff helped me get them. However, I didn’t open the bag to check the rest of the order, and when I got home, I realized the donuts were missing.
The donuts were the main reason I came, so this was extremely frustrating. I tried calling the number listed on Google Maps, but all I heard was static and noise—no one picked up. This was my first visit to Dunkin’, and sadly, it will also be my last. There’s not even an option to request a refund. Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Shannon Donnelly
Great Crew in the morning. Fast, efficient and happy. When your entire teams this way at 6am, it's a rare commodity
Atmosphere: 5
Food: 5
Service: 5
Jackie Argueta
My sandwich was missing an egg that’s fine but the drink was made completely wrong this was 2 days ago never coming back here again
Atmosphere: 1
Food: 1
Service: 1
Sercan Yuksel
The workers are rude.
Atmosphere: 1
Food: 1
Service: 1
Michael Deering II
Not impressed with how they just threw my coffee together. Needed my coffee remade because at first they didn’t even use cold brew but charged me for it. After asking to have it remade because I didn’t order ice coffee they still didn’t make it with the right condiments. I just left because obviously they didn’t want to pay attention.
Nicholas Raslavsky
I like this Dunkin' and I used to like it more, but for the last few months my sausage egg and cheese croissant is almost always burnt, and I hate burnt flavor. If they fix their process and I stop getting burnt croissants I'll change my review.
The place is great with good workers, great vibes in the place
Chris Duff
This is the BEST Dunkin in Mass! The team is always friendly , happy and they remember you!! I go there every day during the week and they always exceed my expectations and remember my order every time!! Thanks to the Team at 530 Comm Ave for doing an amazing job day in and day out! Chop! Chop!
Raffaello Bruni
I go to this Dunkin's every morning to get my coffee and doughnuts. Rey and Rodney are amazing managers who are always very helpful and very friendly. And the rest of the staff is amazing! I love going here and I will keep on going here!
Dio Miranda
Amazing Staff , communication skills and customer service are are always top tier.
The lady at the register was rude and unfriendly. After ordering a coffee and donut, she refused to give the bathroom code -
Atmosphere: 1
Food: 2
Service: 1
I stopped by this Dunkin’ for coffee and donuts, and the service was excellent. Everything was fresh, and the staff was very friendly. I’d definitely come back again!
Service: 5
Good service... they always..give me my honey 🍯..In my black cafee..best place
Atmosphere: 5
Food: 5
Service: 5
This Dunkin is near an apartment we were staying at while on vacation and we went there at least once a day. Every single time they were so friendly and fast and got our orders right. Definitely 5 stars!
Atmosphere: 5
Food: 5
Service: 5
I ordered through the mobile app and only realized in the store that my drinks were missing—it was obvious since they weren’t handed to me. After I pointed it out, the staff helped me get them. However, I didn’t open the bag to check the rest of the order, and when I got home, I realized the donuts were missing.
The donuts were the main reason I came, so this was extremely frustrating. I tried calling the number listed on Google Maps, but all I heard was static and noise—no one picked up. This was my first visit to Dunkin’, and sadly, it will also be my last. There’s not even an option to request a refund. Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Great Crew in the morning. Fast, efficient and happy. When your entire teams this way at 6am, it's a rare commodity
Atmosphere: 5
Food: 5
Service: 5
My sandwich was missing an egg that’s fine but the drink was made completely wrong this was 2 days ago never coming back here again
Atmosphere: 1
Food: 1
Service: 1
The workers are rude.
Atmosphere: 1
Food: 1
Service: 1
Not impressed with how they just threw my coffee together. Needed my coffee remade because at first they didn’t even use cold brew but charged me for it.
After asking to have it remade because I didn’t order ice coffee they still didn’t make it with the right condiments. I just left because obviously they didn’t want to pay attention.
I like this Dunkin' and I used to like it more, but for the last few months my sausage egg and cheese croissant is almost always burnt, and I hate burnt flavor. If they fix their process and I stop getting burnt croissants I'll change my review.
Restaurantji Recommends
The place is great with good workers, great vibes in the place
This is the BEST Dunkin in Mass! The team is always friendly , happy and they remember you!! I go there every day during the week and they always exceed my expectations and remember my order every time!! Thanks to the Team at 530 Comm Ave for doing an amazing job day in and day out! Chop! Chop!
I go to this Dunkin's every morning to get my coffee and doughnuts. Rey and Rodney are amazing managers who are always very helpful and very friendly. And the rest of the staff is amazing! I love going here and I will keep on going here!
Amazing Staff , communication skills and customer service are are always top tier.
Friendly staff, good food and fast service.
Loading...