No matter what I order at this Dunkin, the outcome is never correct. It’s truly amazing because it’s not a difficult job. I ordered an Iced Macchiato with extra mocha and a double shot of espresso on the side. My macchiato has little to no espresso, a tiny bit of mocha, and the ice is mostly melted. When I came to pick up my mobile order - the barista couldn’t even read the labels on the cups after I told him my name. If your baristas cannot read names - how are they supposed to read labels on the cups that tell them what ingredients to edit or add?
Layla Stewart
A roach/ some type of pest in my Chai Latte. NEED I SAY MORE????🤮🤮🤮🤮
Utterly disgusted and traumatised. I loved Dunkin up until today
Atmosphere: 1
Food: 1
Service: 1
Jeremy Bell
Ali and his stuff off just the best. so friendly so accurate so helpful. I love my Duncan!!
Atmosphere: 5
Food: 5
Service: 5
kamisha negrobard
Honestly the service can be great and the employees can be really nice but this morning upon walking in to pick up my order I caught the end of an interaction of what seemed like to be a manager in his employee and the way he was speaking to her regardless of what the conversation was was extremely disrespectful and also saying that she's rude and it's because of her culture and her people that she's rude I found to see really racist and he kept going with the conversation in front of other people and other employees even though it seems she had nothing left to say he kept saying things as for as shd is disrespectful and only her opinion matters I believe that the tone of that conversation should not be taken in front of employees and customers and I believe no matter the conversation you should never speak to your employees that way as a manager myself at another store but I do love this location but I think it should just be pointed out that you should never speak to you that way
Atmosphere: 1
Food: 4
Service: 3
Reza Kamali Miab
Stale donuts!
Atmosphere: 2
Food: 2
Service: 3
Cate Smith
So helpful!! And nice!!
Atmosphere: 5
Food: 5
Service: 5
Justin Fong
I placed a mobile order for a Dunkin Midnight coffee and watched the barista use the wrong type of coffee, which they tried to pass off as the one I ordered. After a bit of back and forth, I found out they were out of the Midnight. They did not offer to make something else or refund the order either. It's just coffee at the end of the day, but I'm disappointed at the dishonesty and poor service recovery.
Cintia Montrond
They dont have a drive though and parking is hard to find super busy in the morning but great service
Service: 5
Pat hurley
Great staff so kind especially the girl with head wrap it was covering her name but she was so kind and nice
Jennifer M
This location is amazing! I go here often if not every other day and their staff are attentive and friendly. Management as well as everyone else on the team are always kind and provide quick service.
The management and staff here are the best. They remember me every time and are always super quick and sweet.
chan i
I’ve been coming here consistently over a year. Ali and morning team are great. Weekend team is also very nice. But Ali is always very pleasant and very attentive.
Ran Shitirit
The donuta were goog the rest - not
Atmosphere: 1
Food: 3
Service: 3
Carlos Umana
They charge me 7$ for a frozen coffe … what happened whit this place .. is dunkin not Starbucks different level
Dunking is for poor people
David Rousseau
3rd best Doughns in Boston! Make sure to ask for Steve, he works most weekends.
No matter what I order at this Dunkin, the outcome is never correct. It’s truly amazing because it’s not a difficult job. I ordered an Iced Macchiato with extra mocha and a double shot of espresso on the side. My macchiato has little to no espresso, a tiny bit of mocha, and the ice is mostly melted. When I came to pick up my mobile order - the barista couldn’t even read the labels on the cups after I told him my name. If your baristas cannot read names - how are they supposed to read labels on the cups that tell them what ingredients to edit or add?
A roach/ some type of pest in my Chai Latte. NEED I SAY MORE????🤮🤮🤮🤮
Utterly disgusted and traumatised. I loved Dunkin up until today
Atmosphere: 1
Food: 1
Service: 1
Ali and his stuff off just the best. so friendly so accurate so helpful. I love my Duncan!!
Atmosphere: 5
Food: 5
Service: 5
Honestly the service can be great and the employees can be really nice but this morning upon walking in to pick up my order I caught the end of an interaction of what seemed like to be a manager in his employee and the way he was speaking to her regardless of what the conversation was was extremely disrespectful and also saying that she's rude and it's because of her culture and her people that she's rude I found to see really racist and he kept going with the conversation in front of other people and other employees even though it seems she had nothing left to say he kept saying things as for as shd is disrespectful and only her opinion matters I believe that the tone of that conversation should not be taken in front of employees and customers and I believe no matter the conversation you should never speak to your employees that way as a manager myself at another store but I do love this location but I think it should just be pointed out that you should never speak to you that way
Atmosphere: 1
Food: 4
Service: 3
Stale donuts!
Atmosphere: 2
Food: 2
Service: 3
So helpful!! And nice!!
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order for a Dunkin Midnight coffee and watched the barista use the wrong type of coffee, which they tried to pass off as the one I ordered. After a bit of back and forth, I found out they were out of the Midnight. They did not offer to make something else or refund the order either. It's just coffee at the end of the day, but I'm disappointed at the dishonesty and poor service recovery.
They dont have a drive though and parking is hard to find super busy in the morning but great service
Service: 5
Great staff so kind especially the girl with head wrap it was covering her name but she was so kind and nice
This location is amazing! I go here often if not every other day and their staff are attentive and friendly. Management as well as everyone else on the team are always kind and provide quick service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The management and staff here are the best. They remember me every time and are always super quick and sweet.
I’ve been coming here consistently over a year. Ali and morning team are great. Weekend team is also very nice. But Ali is always very pleasant and very attentive.
The donuta were goog the rest - not
Atmosphere: 1
Food: 3
Service: 3
They charge me 7$ for a frozen coffe … what happened whit this place .. is dunkin not Starbucks different level
Dunking is for poor people
3rd best Doughns in Boston! Make sure to ask for Steve, he works most weekends.
Atmosphere: 4
Food: 4
Service: 5
Loading...