Dunkin'

13-15 Maverick Square, East Boston
(617) 569-2576

Recent Reviews

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Dunia Vasquez

I bought a hot chocolate and when I got home, it was just hot water that was a little brown and had no chocolate flavor. I'm very upset that this happened because it's a simple drink but it's the worst drink I've ever had. I paid $3.52 for it. It's not fair.

Food: 1

Service: 1

Heiley Sanchez

Employee thought I couldn’t understand but said they can wait I’m counting the tips, like do that when ur closed, the reason u get tips is for good service

Atmosphere: 2

Food: 1

Service: 1

jhon arboleda

VERY BAD SERVICE ?????? IF YOU ORDER A CUSTOM DRINK they make it to you reluctantly! as if they were giving you what you just bought,
YOU WILL SEE, YOU CAN TRY AND YOU WILL REALIZE HOW THEY ATTEND YOU
I DO NOT RECOMMEND THAT DUNKIN AT ALL
They don't even have where you can sit while you wait until the workers feel like making you the drink ??????????

Atmosphere: 1

Food: 2

Service: 1

Josh Gures

Love dunkins but the employees here are so rude and disrespectful. There’s one guy here who talks about what you order through the app in another language so you don’t understand him. He wears glasses and always has something to say whenever my girlfriend orders a drink. He needs to learn to just shut up and do his job.

Atmosphere: 2

Food: 4

Service: 1

Esteban Alonzo

The donuts have a zebra cake texture instead of a donut taste. I have been to many Dunkin’s this is by far the worst. Their customer service is nonexistent. They talk and answer with attitude. Never coming here again.

Atmosphere: 2

Food: 1

Service: 1

Dennis Abbott

Grabbed a Boston Kreme and a large hot coffee and sitting on a bench on the Eastside harbor watching the world go by.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Khadija Touirtou

Worst customer service you could ever get

Atmosphere: 1

Food: 1

Service: 1

Bob May

I am an old timer guy who lives in Jeffries Point and this Dunkin Donuts has been here for as long as I remember. Coffee is fine but they have gone down in service quality and atmosphere big time. Everytime I'm there there's someone yelling and asking for money and aggressive. At my age, I don't feel safe with how nothing is done to keep this safer. It feels like I'm being robbed.

Atmosphere: 1

Food: 4

Service: 1

G

Worst customer service you could ever get

Atmosphere: 1

Food: 1

Service: 1

Charlie Barrows

They will mess up your order. Always double check.

Atmosphere: 2

Food: 3

Service: 1

Alex “Heff” Heffelfinger

No line, service was ok. Drinks ok.

Atmosphere: 2

Food: 2

Service: 2

Charlie “Maximombro” Barrows

They will mess up your order. Always double check.

Atmosphere: 2

Food: 3

Service: 1

Sandra Mickey

Very friendly

Ethan

Went to this place for some donuts and it was delicious, what every Dunkin is like, reliable.

Atmosphere: 5

Food: 5

Service: 5

bethany wright

The large woman who works morning shift is a terrible worker with a terrible attitude

Kid-friendliness: Terrible

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

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