Extremely poor customer service. I ordered through the app and they didn't include half the order. They said they were checking the cameras when I stated half the order was missing. The manager refused to give his name and said he couldn't reimburse me through the app that I had to go in person. The manager then stated that he didn't have access to the app. He then stated his name was too long to give me and that I couldn't spell it. He then said it was too busy for him to speak to me. I am headed there in person. FYI: This was a surprise breakfast for school children
Atmosphere: 1
Food: 1
Service: 1
André Aquino
I tried many times, but I give up!! They never understand English, if you order by mobile they do your wrong order, if you order in person they give you a wrong order!!! TERRIBLE!!!
Atmosphere: 1
Food: 3
Service: 1
Dione Heavey
Customer service A+++
Atmosphere: 5
Food: 5
Service: 5
Vye Souto
Garbage service, good luck getting anything you actually ordered.
Atmosphere: 1
Food: 1
Service: 1
Stephen T
Staff, isn't that friendelete on multiple politicians? They've served me the wrong order. Thank you. They leave expresso out for a long period of time and it don't matter whether you have a small meeting here or a lodge that you just put whatever they want in your coffee for espresso. Today today it's over 85° and I asked for a little bit of sink water and they gave me water out of a metal cup that had spoons in it that they were stirring coffee I with. The walk the water was cloudy and he wanted me to give it to my dog
Atmosphere: 2
Food: 4
Service: 2
Yknemoo
I waited about 30 minutes for a regular ice coffee this woman barely had 3 online drinks done and the place was getting full everyone waiting for their drinks and foods
She even made a drink wrong and my drink wrong
Atmosphere: 3
Food: 5
Service: 1
Kevin Rokeh
This is, without a doubt, the most baffling staff of any business I’ve ever been to. They don’t know how to read, or at the very least don’t care enough to do their jobs properly. If you want something made wrong, your items given to other customers, or things simply missing from your order, this is the spot.
Atmosphere: 5
Food: 2
Service: 1
Tashea Stinson
I went at 7:00am they didn’t have anything in stock it was quite shocking! I’ve never been to a Dunkin’ with no donuts at 7 am on a Sunday. Everyone seem to be in a bad mood.
Atmosphere: 2
Food: 1
Service: 2
Yaneth Castaneda
I ordered a pineapple mango today at 7:00am 10/4/24 and I paid with a card and it came out bad, ugly sap like a rotten orange, it never happened to me but I think the juice was not left in the fridge that's why I ruined them and lost my money. try before serving something, I couldn't go and exchange it since I was far away
Sean Smirnov
The poor service does not make up for the renovations. There are several nice and polite employees, several passively aggressive but neutral and the rest are just rude. Waited on in an empty store for about five minutes with workers just running back and forth in an absolutely EMPTY shop, no greeting, not even an acknowledgment of any sort. We ended up just leaving
Food and drink are fine if you receive it at all.... It's wild the amount of times my door dash from this location has been missing items or it's completely the wrong item. It's a bummer because I feel like this location's drinks are typically made well.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: English Muffin
Joseph Mason
This is by far one of the worst dunks.Filthy,staff is ignorant.They keep letting drunks,and druggie from the park to hang out,pass out in filthy bathrooms. It's had several massive drug overdoses in the bathrooms,and at least 2 died.It's the appl don't fall from the tree. The owners are as nasty as it gets. If you call a complaint to dunks corp,the store bans you.Let's hope Lombardo gets smart when th we lease is up,and give it to a Panera bread.
Atmosphere: 1
Food: 1
Service: 1
Dom Dove
Need u say more... just watch out for the sleeping hombre! Managers8 are definitely just winging it!
Extremely poor customer service. I ordered through the app and they didn't include half the order. They said they were checking the cameras when I stated half the order was missing. The manager refused to give his name and said he couldn't reimburse me through the app that I had to go in person. The manager then stated that he didn't have access to the app. He then stated his name was too long to give me and that I couldn't spell it. He then said it was too busy for him to speak to me. I am headed there in person. FYI: This was a surprise breakfast for school children
Atmosphere: 1
Food: 1
Service: 1
I tried many times, but I give up!! They never understand English, if you order by mobile they do your wrong order, if you order in person they give you a wrong order!!! TERRIBLE!!!
Atmosphere: 1
Food: 3
Service: 1
Customer service A+++
Atmosphere: 5
Food: 5
Service: 5
Garbage service, good luck getting anything you actually ordered.
Atmosphere: 1
Food: 1
Service: 1
Staff, isn't that friendelete on multiple politicians? They've served me the wrong order. Thank you. They leave expresso out for a long period of time and it don't matter whether you have a small meeting here or a lodge that you just put whatever they want in your coffee for espresso. Today today it's over 85° and I asked for a little bit of sink water and they gave me water out of a metal cup that had spoons in it that they were stirring coffee I with. The walk the water was cloudy and he wanted me to give it to my dog
Atmosphere: 2
Food: 4
Service: 2
I waited about 30 minutes for a regular ice coffee this woman barely had 3 online drinks done and the place was getting full everyone waiting for their drinks and foods
She even made a drink wrong and my drink wrong
Atmosphere: 3
Food: 5
Service: 1
This is, without a doubt, the most baffling staff of any business I’ve ever been to. They don’t know how to read, or at the very least don’t care enough to do their jobs properly. If you want something made wrong, your items given to other customers, or things simply missing from your order, this is the spot.
Atmosphere: 5
Food: 2
Service: 1
I went at 7:00am they didn’t have anything in stock it was quite shocking! I’ve never been to a Dunkin’ with no donuts at 7 am on a Sunday. Everyone seem to be in a bad mood.
Atmosphere: 2
Food: 1
Service: 2
I ordered a pineapple mango today at 7:00am 10/4/24 and I paid with a card and it came out bad, ugly sap like a rotten orange, it never happened to me but I think the juice was not left in the fridge that's why I ruined them and lost my money. try before serving something, I couldn't go and exchange it since I was far away
The poor service does not make up for the renovations. There are several nice and polite employees, several passively aggressive but neutral and the rest are just rude. Waited on in an empty store for about five minutes with workers just running back and forth in an absolutely EMPTY shop, no greeting, not even an acknowledgment of any sort. We ended up just leaving
Atmosphere: 5
Food: 4
Service: 1
Restaurantji Recommends
Food and drink are fine if you receive it at all.... It's wild the amount of times my door dash from this location has been missing items or it's completely the wrong item. It's a bummer because I feel like this location's drinks are typically made well.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: English Muffin
This is by far one of the worst dunks.Filthy,staff is ignorant.They keep letting drunks,and druggie from the park to hang out,pass out in filthy bathrooms. It's had several massive drug overdoses in the bathrooms,and at least 2 died.It's the appl don't fall from the tree. The owners are as nasty as it gets. If you call a complaint to dunks corp,the store bans you.Let's hope Lombardo gets smart when th we lease is up,and give it to a Panera bread.
Atmosphere: 1
Food: 1
Service: 1
Need u say more... just watch out for the sleeping hombre! Managers8 are definitely just winging it!
Atmosphere: 1
Food: 4
Service: 2
My favorite place ?
Atmosphere: 5
Food: 5
Service: 5
My favorite iced coffee with milk and caramel
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