Dunkin'

235 Washington St, Boston
(617) 248-1987

Recent Reviews

Dyan Hager

The best donut selection, no question! I've never seen the donut display not look good. Always great speedy service!

Atmosphere: 4

Food: 5

Service: 5

Mr. Maurice Evans Jones

I had to wait for four customers getting their order before me. Despite I placed my order first. These worker are selectively doing customer orders. I don't like it at all. This will be the second time this

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Donuts

Lem Lanier

Weak coffee, bland donut, no restroom.

Atmosphere: 2

Food: 2

Service: 2

Edward Higgins

I love PI Alley. Me and friends have gone to that dunkins for years.It's always an entertaining place for a cup of coffee.

Atmosphere: 5

Food: 5

Service: 5

Mirror Pei

Seats can only be seated for 30 minutes, and there is no toilet

Atmosphere: 1

Food: 3

Service: 3

Vincent L.

This Dunkin's outlet is located along a busy stretch of Washington Street amidst Downtown Crossing stores, government offices, and office skyscrapers. So count on it to be super busy in the mornings. This having been said, despite an onslaught of orders every time I've stopped by, the folks here are able to fulfill everything quickly, efficiently, and methodically. Kudos to them for doing a good job and holding down the fort.Otherwise, this is a typical Dunkin's as far as the bland coffee, sugary drinks, and empty-carb fast food are concerned. There isn't even any room for seating - it's standing room only at counters. So if you don't want to stand, you'll want to get your order to go and find an outdoors seat nearby. Mercifully, at the moment, Dunkin' Corporate hasn't filled this Yelp listing with inane, contrived, staged "action shots" and other stock photos that don't reflect this particular location.Pro tip: you don't need to shove your food and drink into the photo - or massage, fondle, or molest it - with your bare, moist, wrinkly hands and dirty fingernails. You also don't need to call attention away from the food with pointless "action" shots. Keep all body parts, plaque-laced bite marks, and distracting backgrounds out of the photo. Focus solely on the food and drink itself. #stayclassy #stayuseful #noyouarenotanarteeste

Chany Rafael Pina Salazar

No Restroom. No chair, No nothing.

Atmosphere: 1

Food: 1

Service: 1

Lindsey Belanger

Went in 9/11/23 at about 10 in the morning. My husband ordered a mocha and the clerk was very rude and had an attitude saying she couldn’t just put mocha in the computer he had to order it differently. We don’t have a lot of Dunkin donuts by us so we don’t know the proper way to order, but she could have been patient and helped instead of being rude. We should have just left, and they didn’t toast the bread for the sourdough breakfast sandwich.

Food: 3

Service: 2

Brad Loncar

Good sized Dunkin with some seating inside.

Atmosphere: 3

Food: 5

Service: 5

Randy Snow

Great atmosphere and employees good food and coffees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Donuts, Bottled Water, Assorted Half Dozen or Dozen Donuts, Brownie Batter Donut, Plain Stuffed Bagel Minis

Ally P.

They took way too long for my food and I was in a hurry. I have had enough each time I was here they took forever even when there was no one in there. These workers are rude and have been pushing everyone around.

Luke

These guys start cleaning up like an hour and a half before closing - all they had was hot coffee because they cleaned everything else up.

Tiff

It's a DD. Experience as expected. I got a hot chocolate and a vanilla frosted donut with sprinkles; my husband got some wake up wraps and a coffee. There was no line when we went, so service was quick. There is an area for sit-down or stand-up while you eat/drink.

Tiffany N. Arango

It's a DD. Experience as expected. I got a hot chocolate and a vanilla frosted donut with sprinkles; my husband got some wake up wraps and a coffee. There was no line when we went, so service was quick. There is an area for sit-down or stand-up while you eat/drink.

Lila H.

I have had good experiences here, but most of the time the employees are extremely unprofessional; yelling at each other, complaining, and horrible customer service. Maybe it was just a bad day, but it was not busy at all in there. It took me 20 minutes to get a bagel.

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