Dunkin'

11 Austin St, Charlestown
(617) 242-4396

Recent Reviews

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Grace Fu

Nice and clean store!

Atmosphere: 5

Food: 5

Service: 5

Sean-Patrick Oehrle

This location has terrible doughnuts and worse sandwiches, takes advantage of being one of the only Dunkins in Charlestown

Atmosphere: 1

Food: 1

Service: 1

TJ

Never enough employees working so the weight for anything cooked is 10-15 minutes minimum. The remodeled it but decided to take out 50% of the seating for some reason.

Atmosphere: 2

Food: 3

Service: 2

Joe Boucher

Had to wait extra long they don't know how to keep up with expresso machines and let the customers know when they are ordering there coffee you are out of certain milks before they place the orders definitely need better training

Atmosphere: 3

Food: 3

Service: 2

Til B.

Clean and friendly and everything available. Quick in and out.

Atmosphere: 5

Food: 5

Service: 5

Chelsea Mulligan

Very good

Atmosphere: 5

Food: 5

Service: 5

Nasri Abdelilah

Employees were talking the hole time instead of making the sandwich while the place wasn’t busy.

Service: 1

Michelle Bowers

They’re rude as hell in this location. Put in an order on the app to get in and out. If u order food they hide it behind the counter now. I stand there hoping someone will help me but they completely ignore u. When I do ask for the food they give me a disgusted look. Good forbid they do their jobs. Hire people with better personalities!

Matthew Daley

Delicious!

Parking: Perfect parking nearby!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns

Candrika Pujnadati

Very very bad service, waited for food orders for 30 minutes and decided to leave. WARNING: they won’t even make your food unless you come up to the counter and ask about it. Tried talking to them but they just ignored you completely.

Atmosphere: 1

Food: 1

Service: 1

Vel Gayevskiy

Food took 20 minutes to make. 3 staff and no customers and only started making my order after I waited 10 minutes and they asked if I’m waiting for something. The computer had the order the whole time. Really bad service.

Bachir Sakher (Manny)

They keep hiring racist people. Never comeback here.

Atmosphere: 1

Food: 4

Service: 1

Rauan Yerulankyzy

I came at 6:45pm, 15 min before closing time, but they didn’t accept my order they said: coffee machine is closed and too late for order croissant egg and cheese. If they work until 7:00pm why they can not accept customer orders until 7:00pm?

Atmosphere: 1

Service: 1

Michael Powers

It's pretty sad at 7 am in the morning a big chain cant service someone with a 50 dollar bill. Like it's 20 20 no matter the circumstances always have change for the largest bill the united states produces. Then u won't have to turn away service.

Atmosphere: 2

Food: 3

Service: 1

Piero Serafini

The gentleman who works is really rude, rude and lazy. Luckily the girl is very kind. Too bad this person ruins the place

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