Dunkin'
99 Cambridge St, Charlestown
(617) 242-9406
Recent Reviews
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The gummies are great but the services sometimes slow All in all great place though
Atmosphere: 3
Food: 4
Service: 3
DIRTY , sandwich guy goes to the front with his gloves on touching boxes touching surfaces comes back and makes sandwiches!!!
They seem like they don’t care about hygiene there,
I forgot my glasses and they told me they don’t have Lost and Found and I ask about the manager’s phone number and the rude guy person in charge , says go on Google it !!!!
They need a responsible workers there.
I hope headquarters will act on this and save their franchise!!!
Service: 1
Beverages we're served fast, food was super slow. Friendly staff, but struggling with efficiency. I marked atmosphere down a little because the the waiting customers were getting irritated by their long waits.
Atmosphere: 4
Food: 5
Service: 4
I felt awful for the people working. Some customers were so rude to them. They were working nonstop to fill the orders.
They were doing their best.
On another note, the bathroom is awful. The sink was dirty, and it smelled like urine.
Atmosphere: 3
Food: 5
Service: 5
Slow, always out of donuts and when they have them they are messy looking
Wish they had matcha
Love my Dunkin
Worst ever first of all really not clean and the service is horrible and I didn’t get the order how I always get it from other Dunkin shops
fast, friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkalatte, Maple Sugar Bacon Breakfast Sandwich, Iced Macchiato, Dunkin' Energy, Hash Browns, Loaded Hash Browns, Bagel
Had me waiting 20 min for a coffee and sandwich. Had 5 people come in, order, take their food and leave with me staying there empty handed. Got told my employee that "my sandwich will be done when it's done". Didn't even make my coffee right. Horrible service.
Restaurantji Recommends
Very rude Manager...
Atmosphere: 1
Food: 1
Service: 1
Great customer service, nice attitude employees! Fast also! They adapted the coffee I ordered to my needs with perfection!
DISGUSTING!!! BATHROOM DISGUSTING LOOKS LIKE IT HAS NOT BEEN CLEAN OVER 3 years ! Unbelievable my toddler needed to use the restroom “female” as that and the LADYS IN THE FRONT KEPT SAYING TO USE THE MALE BATHROOM AND I ASKED IF THE LADYS RESTROOM WAS OPEN AND SHE JUST YELLED NO! To USE THE MALE RESTROOM TOILET LID WAS BROKEN BEER CAPS WERE ALL OVER THE SINK MY CHILD COULDN'T EVEN WASH HER HANDS NO TOILET PAPER NOTHING SMH SUPER DISAPPOINTED DO BETTER!!!!!!!!!!!!!!!!! SHE WAS TOO BUSY CHATTING STANDING THERE WITH OTHER EMPLOYEE
Ordered certain donuts and got the wrong ones upon checking my bag at home. Bummer dude
Good experience
Atmosphere: 5
Food: 5
Service: 5
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