Dunkin'

99 Cambridge St, Charlestown
(617) 242-9406

Recent Reviews

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Paul B

The gummies are great but the services sometimes slow All in all great place though

Atmosphere: 3

Food: 4

Service: 3

Rod O

DIRTY , sandwich guy goes to the front with his gloves on touching boxes touching surfaces comes back and makes sandwiches!!!
They seem like they don’t care about hygiene there,
I forgot my glasses and they told me they don’t have Lost and Found and I ask about the manager’s phone number and the rude guy person in charge , says go on Google it !!!!
They need a responsible workers there.
I hope headquarters will act on this and save their franchise!!!

Service: 1

Chris Stanmore-Major

Beverages we're served fast, food was super slow. Friendly staff, but struggling with efficiency. I marked atmosphere down a little because the the waiting customers were getting irritated by their long waits.

Atmosphere: 4

Food: 5

Service: 4

Theresa Harris

I felt awful for the people working. Some customers were so rude to them. They were working nonstop to fill the orders.
They were doing their best.
On another note, the bathroom is awful. The sink was dirty, and it smelled like urine.

Atmosphere: 3

Food: 5

Service: 5

Teresa Lourie

Slow, always out of donuts and when they have them they are messy looking

Yung Lemus

Wish they had matcha

Coree Peters

Love my Dunkin

Osman Hajdari

Worst ever first of all really not clean and the service is horrible and I didn’t get the order how I always get it from other Dunkin shops

elmutaz osman

fast, friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkalatte, Maple Sugar Bacon Breakfast Sandwich, Iced Macchiato, Dunkin' Energy, Hash Browns, Loaded Hash Browns, Bagel

Kevin Barbosa

Had me waiting 20 min for a coffee and sandwich. Had 5 people come in, order, take their food and leave with me staying there empty handed. Got told my employee that "my sandwich will be done when it's done". Didn't even make my coffee right. Horrible service.

Jason Thomas

Very rude Manager...

Atmosphere: 1

Food: 1

Service: 1

Honest Reviews

Great customer service, nice attitude employees! Fast also! They adapted the coffee I ordered to my needs with perfection!

C. CG

DISGUSTING!!! BATHROOM DISGUSTING LOOKS LIKE IT HAS NOT BEEN CLEAN OVER 3 years ! Unbelievable my toddler needed to use the restroom “female” as that and the LADYS IN THE FRONT KEPT SAYING TO USE THE MALE BATHROOM AND I ASKED IF THE LADYS RESTROOM WAS OPEN AND SHE JUST YELLED NO! To USE THE MALE RESTROOM TOILET LID WAS BROKEN BEER CAPS WERE ALL OVER THE SINK MY CHILD COULDN'T EVEN WASH HER HANDS NO TOILET PAPER NOTHING SMH SUPER DISAPPOINTED DO BETTER!!!!!!!!!!!!!!!!! SHE WAS TOO BUSY CHATTING STANDING THERE WITH OTHER EMPLOYEE

Kristine Zytka

Ordered certain donuts and got the wrong ones upon checking my bag at home. Bummer dude

Victor-Ivan Bien-Aime

Good experience

Atmosphere: 5

Food: 5

Service: 5

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