Dunkin'
Northeastern - Shillman Hall, 115 Forsyth St, Boston
(617) 541-1911
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Northeastern - Shillman Hall, 115 Forsyth St, Boston
(617) 541-1911
Manager is so rude to her employees is disgusting. It’s so early in the morning and she’s screaming her lungs out while they are trying their best. We were all so shook with the way that she talks to her customers and employees. She is an old lady with glasses.
The guy with the glasses i think he’s the supervisor, is rude and very unpleasant. Super slow and shouldn’t be the face of that specific store lacks customer service , Never thanks you , never says anything but when you complain he mumbles under his breathe what a joke. i want to say he’s asian with glasses trying to describe the best i can
Iced coffee came out extremely sour
Ordered a medium warm matcha latte, got the drink and it was only half full.
Atmosphere: 2
Food: 2
Service: 2
They are busy time after time, because it’s on a busy part of campus, but its still
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Iced Latte, Donuts
Not satisfied with the service. Plus the staff is extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Wouldn't give me a cup of water. Asked for just the cup instead, but they still said they couldn't give it to me. Not that I had to pay for it, they just "couldn't give it to me". I just wanted a drink of water
Service: 1
I’ve been on this campus for 6 years now. This place has always been bad. It’s just Indian grad students who will always screw up your order or be SUPER late. Be prepared to wait 25 minutes for an egg sandwich and it still somehow be cold.If you can, go to an off campus site. The on-campus ones are just absolute garbage. On my last order. I got hashbrowns which come with 6 pieces. Apparently counting is difficult for these smooth brains as I only got 4.
Atmosphere: 1
Food: 1
Service: 1
The person working the counter was willing to offer business to a person asking even though they weren't officially open. Extremely kind.
Atmosphere: 4
Food: 5
Service: 5
The staff is not as good as other dunks
Restaurantji Recommends
It's ok they're very slow, which can be mostly excused because they get very busy,but they're still slow when there aren't many people. Worst of all is some employees (not all, some are great) don't read the order number and just put orders down so either the whole crowd has to individually check or they won't know if their order is there
Food: 4
Service: 1
The staff is not as good as other dunks
Belloooo..
Atmosphere: 5
Food: 5
Service: 5
matcha latte was so yummy!! 10/10 x?
Solid. Been coming here almost two years and they’ve only messed up my order once!
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