Empire Garden Restaurant
690 Washington St, Boston
(617) 482-8898
Recent Reviews
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This restaurant is amazing. Exceptional service, food, and atmosphere. Great architecture and historic design.
Atmosphere: 5
Food: 5
Service: 5
This restaurant is amazing. Exceptional food, service, and atmosphere. The architecture and historic features are amazing.
Definitely a decent dim sum place to go to. It’s not super crowded in the morning maybe because we didn’t go during the weekend. They have dim sum carts that serve fresh dim sum which feels more authentic. They said they also validate parking if you park in Washington 660 (though we didn’t get to use it due to miscommunication, so plz fact check).
Atmosphere: 4
Food: 4
Service: 3
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The food itself is decent and some items were really good, though you certainly could get better dim sum elsewhere in Chinatown. However, this restaurant is super suspicious and provides poor service.
Price per item is high, and **the prices are listed nowhere inside the restaurant that we saw and the itemized receipt showed every single item was charged higher than the website said**. I'd love to show our receipt, but **our server chased us down as we left to take back the itemized receipt** and the customer copy was not itemized, just showing the total. Speaking of, instead of receiving a check then paying, **I only ever received a check with the total after I paid**.
On the website, the medium dim sum is listed at $4.15 to $4.65 per order; we were charged $6.50 per order we had. The Large dim sum is not listed on the site; we were charged $7.25 per order. The Kung Pao chicken listed at $16.45 was charged as $18.99. The tea is listed as a complimentary inclusion; we were charged $6 for one small pot. We certainly would not have drank the tea if we knew it was an extra charge instead of complimentary, which it is advertised as.
These overcharges took what was supposed to be a $45-50 ticket into over $70 pre tip!
As for the service, the ingredients are poorly communicated to the customer. We asked for an order of pork dim sum and asked specifically for one without shrimp, but received a order of pork and shrimp dim sum. My wife is allergic to shrimp and had to drink a large serving of water to breathe freely after consuming one dumpling.
All in all, even if the food was the best I ever had, I'd stay away due to the shady practices and poor service.
Atmosphere: 4
Food: 3
Service: 1
First of all Boston Chinatown is so filthy and the Empire Garden was as equally filthy inside. Mayor Wu should be ashamed of this neighborhood.
Atmosphere: 1
Food: 1
Service: 1
I’ll start with positive. The food was good. Service was HORRIBLE. Wait staff milled around speaking LOUDLY in Chinese but completely ignored us. They were literally yelling across the room to one another. Granted it was 3:00 on a Sunday afternoon and there were only 3 other occupied tables in our area but not pleasant at all. Show some respect to your customers.
I’ll start with positive. The food was good. Service was HORRIBLE. Wait staff milled around speaking LOUDLY in Chinese but completely ignored us. They were literally yelling across the room to one another. Granted it was 3:00 on a Sunday afternoon and there were only 3 other occupied tables but not pleasant at all. Show some respect to your cuatomers.
Atmosphere: 1
Food: 4
Service: 1
Good Cantonese food, some dishes can be improved like the fried rice and longevity noodles and the sweet sour pork chop. Very big restaurant. I’m assuming dim sum is more popular than dinner service.
Atmosphere: 5
Food: 4
Service: 4
Special.. Authentic. Very tasty dim sum served from trolleys. Helpful waitresses.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When you enter this place, let’s just say you going back in time when it was the 90s. Meaning it was dirty and I questioned if I was about to get food poisoning. Luckily we didn’t. Thank goodness.
It’s located in an old theater and they converted it into a dim sum restaurant. The food was fine, but not memorable. It was warm, aside the egg buns.
The service, the ladies were nice. But I like how I was speaking Chinese and they spoke English back to me. I mean come on, I’m trying here. Maybe because I was with a white person.
Would I come back? Hmmm maybe if nothing else was opened. Also look at the air vents. They need to clean it up.
Atmosphere: 2
Food: 2
Service: 4
Been there with my niece and her husband. It is a big chinese restaurant. The problem was that any of the waitress speaks any word in another language that wasn't chinese and also the way it went on with carts passing close your table and you had to pick in that moment what they brought. I also ate a piece of paper that was under my pork bun, but that was only my fault.
Atmosphere: 4
Food: 4
Service: 3
The dim sum is one of the best in Boston! My friends and family love it! Very authentic and an enjoyable experience all around!
Atmosphere: 5
Food: 5
Service: 5
The restaurant was found in late 90s in the historic building of Lowe’s Globe Theater. Here you should expect to try a wide variety of Grandma’s recipes of very traditional Cantonese dishes and dim sum in an interesting historic site. Lobster with Ginger and Scallions was good, so was home-style beef with vegetables. Everything is old fashioned. Don’t expect fusion, modernized Chinese food, and attentive service. Think like dining in Chinatown 30 years ago. Go there for a try if you accept such experience!
Do not go here. Ever. Food is not safe
Atmosphere: 1
Food: 1
Service: 1
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