Figs

42 Charles St, Boston
(617) 742-3447

Recent Reviews

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Pat OConnell

Not good in all departments

Atmosphere: 4

Food: 2

Service: 2

NANCY SECCURRO

Arrived at 9:45pm which was 15 minutes before closing. When I said that the website says you close at 10pm I was told, “I know” by a sassy hostess. No apologies just, we closed early today. If you are open until 10pm, you should serve a customer that come in at 9:59pm.

Atmosphere: 1

Service: 1

Antonio M

A little pricey, tight, and a little loud but the food was great

Atmosphere: 3

Food: 5

Service: 4

Curtis Crawford

Super not 3.9 stars. 4.5 bare minimum. Come. Eat. Enjoy. Pizza crust is perfectly crispy and chewy. Spinach and war bacon salad was terrific. Kiddo pasta was great too - and our side of meatballs was really, really good. Was our third visit. We’ll be back for a fourth.

Atmosphere: 5

Food: 5

Service: 5

Brian Gormley

Horrible service. Would definitely avoid.

Sharon Long

Ordered pepperoni & Mozz pizza not worth the price. I was pretty dissappointed.

Atmosphere: 3

Food: 3

Service: 3

Parisa Darvishi

We recently had a nice dining experience at this restaurant near Acorn Street in Boston, where the menu caught our attention as we were walking by. The outdoor seating was perfect for enjoying the beautiful weather and scenic street views, which added to the charm of the meal.

We ordered the Red Sox pizza, which was flavorful, and a salad featuring beets and pistachios with a delicious dressing that tied everything together nicely. The food was definitely the highlight of our visit.

Unfortunately, the service was a bit lacking—our waitress wasn’t particularly helpful or attentive, which took away from the overall experience. Despite that, the quality of the food and the lovely location made it a pleasant meal, and I would recommend it for the food and ambiance alone.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Red Sox, Salad

Benjamin Ruano

Almost unbelievable delays in getting food out. Disappointing.

Chung-Wei Lee

Enjoy the atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Andrew Wylie (wylieunchained)

Great food, not great service. I ordered pickup from here on a Friday night. When I arrived at the scheduled time, it was apparent they were busy with to-go orders. I was asked to wait five minutes. About thirty minutes later, they bring me out a pizza missing several ingredients. When I mention this, they tell me that they don't have those ingredients and are unable to make the pizza I ordered now about an hour ago. I get that places get busy and these things happen, but it just doesn't seem like their service can keep up with the demand.

Atmosphere: 3

Food: 4

Service: 1

Leandro Posada

It is a very bad place to go eat, it is infested with rats, never go, and the manager steals from the employees and does not pay them for their work.

Atmosphere: 1

Food: 1

Service: 1

Gregory Williams

Huge dip in quality.

Was served a very small circular pizza instead of their normal square that used to feed multiple people...weird.

Dough was raw.

Used to love this place……not anymore.

Atmosphere: 4

Food: 1

Service: 3

Yofred Moik

The owner is not a good person. Ordered online but he said the prices were outdated and charged me 50% more.

Atmosphere: 1

Food: 1

Service: 1

Karri Bishop

If the owner is wondering why sales are down, it’s because the service is abysmal. We walked in around 7 pm on a Saturday night and were told there was a wait of 30 minutes for party of two despite several tables being open (apparently they were “reserved”). When I pointed out a party of 3 was leaving we were told to “wait outside at the bench” and they’ll come get us. Party of three left, party of 2 left, party of two outside paid and left and we were still waiting. Meanwhile a half dozen groups came in and back out (I’m sure told there was a 30+ minute wait) while we waited. About 20 minutes later I went in to see the same tables still not cleaned or ready for new guests. I guess what they meant was it would be 30 minutes because they wanted a break at prime dinner time. The initial service was so bad, we left before getting a table.

Atmosphere: 1

Food: 1

Service: 1

James Suh

Wow. Food was ok but the staff is abysmal. Passive aggressive wait staff. Intentionally delaying seating. Really short with us and other patrons. Seemed completely disinterested in being there. This is exactly why everyone has stopped going out to eat. Is this Boston now?

Atmosphere: 2

Food: 3

Service: 1

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