Five-10 waterfront offers a nice experience with fine rooms that are starting to show some wear. The hotel can be quite hot at night, making it hard to sleep. The breakfast service is slow, with some guests not enjoying the food quality. The concierge is helpful, and the staff are friendly. The location is more suited for business trips rather than sightseeing. Some guests found the towels rough and had issues with water temperature. Valet service was reported as rude by some guests. While some staff members are helpful, others lack knowledge about the hotel. The food and beverage offering, especially breakfast, was a letdown with limited choices and poor presentation. The Club Lounge lacked proper labeling of food and utensils for guests with dietary concerns. The hotel's common areas were occasionally littered with used trays, and attention to detail was lacking. Overall, the hotel has some superb staff but has let standards slip in certain areas.
Five-10 waterfront offers a nice experience with fine rooms that are starting to show some wear. The hotel can be quite hot at night, making it hard to sleep. The breakfast service is slow, with some guests not enjoying the food quality. The concierge is helpful, and the staff are friendly. The location is more suited for business trips rather than sightseeing. Some guests found the towels rough and had issues with water temperature. Valet service was reported as rude by some guests. While some staff members are helpful, others lack knowledge about the hotel. The food and beverage offering, especially breakfast, was a letdown with limited choices and poor presentation. The Club Lounge lacked proper labeling of food and utensils for guests with dietary concerns. The hotel's common areas were occasionally littered with used trays, and attention to detail was lacking. Overall, the hotel has some superb staff but has let standards slip in certain areas.