Five Guys
1223 Commonwealth Ave, Boston
(617) 487-5495
Recent Reviews
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I ordered online through the Five Guys app, the order was cancelled, so I called the restaurant (as advised in the cancellation email). The restaurant told me I should "call Uber." I called the driver, who told me to "call Doordash." I did not order from Doordash, I ordered from the Five Guys app. The result is that I paid $38, did not get my food, and was treated rudely by Five Guys staff. Use their app at your own peril.
Atmosphere: 1
Food: 1
Service: 1
New good
Service: 1
This facility uses all of the delivery services but does not allow delivery drivers to use bathroom facilities while waiting. 0/10
Very comfortable
Atmosphere: 5
Food: 5
Service: 5
We visited this Five Guys location in the evening, just before its 10 PM closing time. We ordered a hamburger and a cheeseburger, both with a great variety of toppings to choose from, including grilled mushrooms, mayonnaise, ketchup, tomatoes, lettuce, and more. The cheeseburger was as rich and flavorful as ever, making it a fantastic option for customizable burgers.
We also got the signature Five Guys fries, which were delicious and came with a fun touch—a small whiteboard in the store displayed the origin of the potatoes used that day, which happened to be from Idaho. Although we didn’t order drinks this time, it’s worth noting that they’re very affordable, at just over two dollars, with unlimited refills. Overall, Five Guys offers a consistently satisfying fast food experience that never disappoints.
Atmosphere: 5
Food: 5
Service: 5
The homemade burgers and generous servings of potato chips are always delicious. I would say that salty peanuts feel like they cleanse your mouth.
Atmosphere: 4
Food: 5
Service: 4
People, or rather women, who work at night do not cooperate and start talking instead of doing the orders as quickly as possible. For them, work is a joke.
Atmosphere: 1
Service: 1
Definitely the best burger in town. Sadly, I water in the fountain soda machine is not filtered and tastes metallic. Please fix please!! ;-)
Atmosphere: 4
Food: 3
Service: 4
The employees were very rude
Atmosphere: 1
Food: 1
Service: 1
The service is fast in this branch, but please be careful with the trash can . My brothers and I were injured when we threw the trash inside the branch, as the edges of the trash can are very sharp and caused injuries to our hands. We did not know about this until after we left the branch and one of them said, “I suddenly injured my hand for no reason.”
Restaurantji Recommends
Good service, always gives extra fries
Service: 5
cajun fries are so delicious
Atmosphere: 5
Food: 5
Service: 5
I waited 10 minutes to order because the employees were gossiping. Nobody cares about customers
Atmosphere: 2
Food: 1
Service: 1
Burger’s always delicious and the staff is always amazing! Seriously, this is my favorite five guys location the staff work so hard
Classic American hamburger chain, but better in taste than the buns. Well defined flavors. If you are passing through why not stop.
Atmosphere: 5
Food: 5
Service: 4
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