If you go for Summer in the City don't order from the waitstaff directly. Use the QR code on the table. It took 40min & multiple requests to check on our order to get a round of drinks and an order of chips & salsa. Likewise getting the bill. Friends who came late & used the QR code got served in 10min or less.
Janak Joshi
I'd avoid. Ridiculously priced drinks, Amtrak grade food and even more ridiculous service. I know food can be bad in the US but for a Hotel this caliber and for the prices they charge ... OMFG! Serious deterioration in quality everywhere.
Atmosphere: 1
Food: 1
Service: 1
Chelsea Jennings
I had a terrible experience here tonight. I showed up with my group of friends well before last call. After waiting about 30 minutes for someone to even acknowledge me, I was told last call already happened and I wouldn’t be allowed to order. This was the first time any of the 10 bartenders behind the bar even looked at me, let alone spoke a word to me. All in all, I can’t speak on the quality of product, but I can say the service was downright awful. Drinks were also priced at $23, and i overheard one of the bartenders ask another if they knew how to make the drink they were actively making, to which they said no, so I can assume it would have been a poor experience even if I was served.
Atmosphere: 1
Service: 1
Michael G.
It feels like they put actual effort to screw up literally everything. Total dog food, non existent and clueless service. Mind blowing 🤯
Atmosphere: 4
Food: 1
Service: 1
Mary
The view was amazing which is why I chose to come here to listen to the live music but the menu choices were just sad. The hummus was just ok but the vegetables with it didn't taste fresh and the portion was small for the price. A lot of wine options but not a lot of beer options for my husband. It took the waiter 15 minutes to come back with our check after we asked. Very disappointed and probably won't return unless changes are made.
Alison
I was seated about 6:10pm. My friend could not figure out how to order the drinks using the QR code. At about 6:20 a server came by and took or order. The drinks did not come for another hour!! My other friend tried to order a drink at the bar but they said you have to use the QR code! This is awful service, they need more staff and have to have the ability to handle the crowds during Summer in the City.
Diane
Did not enjoy the experience as I have in the past. Overpriced cocktails that took an hour to arrive. Boxed charcuterie that wasn't fresh, bread was moldy. The music was great and the atmosphere is wonderful, however, I wish they had more options for food and offered a regular, limited menu as they did years ago.
Claudia
Concert was nice, it is no food in this place, there is a very small options of finger food, if you want dinner better option is the restaurant . There is not a good explanation about this terrace maybe for locals it's obvious but for tourist it's not.
Kathleen
$23 for a cocktail! Wow. Drinks are too expensive. The venue itself is great on beautiful summer night. I like the ability to order by phone so not having to track down a waiter.
Good service and drinks. The live music is nice and it is right on the water.
Atmosphere: 5
Food: 4
Service: 5
Marc Gonzalez
Great cocktails! Fun Live Music. The staff is so incredible and sweet. The server told us they even use eco friendly packaging for their food!! Will be back before the summer is done.
Atmosphere: 5
Food: 5
Service: 5
Yelena
We were excited to visit the restaurant and were pleased to be seated at a table right in front of the stage, which we initially thought would enhance our evening. However, there were several aspects of our experience that left us disappointed. To begin with, we found the cocktail prices to be unusually high — averaging around $23 each — which felt excessive for the setting. Shortly after we were seated, a server kindly introduced herself and brought water, but unfortunately, she did not return for quite some time, leaving us waiting without service. The food menu was also quite limited and on the pricier side, which made it challenging to find something appealing at a reasonable value. What we had most looked forward to was enjoying live music from the stage. However, it turned out to be a karaoke night, with performances by both guests and staff. While we understand the intent to create a fun, relaxed atmosphere, the quality of the singing left much to be desired, and it ultimately detracted from our overall experience — especially considering the premium pricing throughout the venue. We hope this feedback is helpful, and we do appreciate the effort to provide entertainment. With a few adjustments to pricing, service consistency, and clearer communication about the type of entertainment offered, the experience could be much more enjoyable.
Karen
great spot for a drink and apps. Drinks pricey and limited menu. Quick service appreciated. Scan code easy to use.
Dean
Ordering and getting food required signing up for an account, scanning menu items (mostly drinks and a few appetizers), entering your credit card information, ordering and the food came in disposable food to go containers. They had glass wine glasses and the venue was nice, on the harbor with a good view of the band playing. Go for the view and music, don't expect much of the food.
7 bartenders and still couldn't get a drink.
Atmosphere: 5
Food: 1
Service: 1
If you go for Summer in the City don't order from the waitstaff directly. Use the QR code on the table. It took 40min & multiple requests to check on our order to get a round of drinks and an order of chips & salsa. Likewise getting the bill. Friends who came late & used the QR code got served in 10min or less.
I'd avoid. Ridiculously priced drinks, Amtrak grade food and even more ridiculous service. I know food can be bad in the US but for a Hotel this caliber and for the prices they charge ... OMFG! Serious deterioration in quality everywhere.
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience here tonight. I showed up with my group of friends well before last call. After waiting about 30 minutes for someone to even acknowledge me, I was told last call already happened and I wouldn’t be allowed to order. This was the first time any of the 10 bartenders behind the bar even looked at me, let alone spoke a word to me. All in all, I can’t speak on the quality of product, but I can say the service was downright awful. Drinks were also priced at $23, and i overheard one of the bartenders ask another if they knew how to make the drink they were actively making, to which they said no, so I can assume it would have been a poor experience even if I was served.
Atmosphere: 1
Service: 1
It feels like they put actual effort to screw up literally everything. Total dog food, non existent and clueless service. Mind blowing 🤯
Atmosphere: 4
Food: 1
Service: 1
The view was amazing which is why I chose to come here to listen to the live music but the menu choices were just sad. The hummus was just ok but the vegetables with it didn't taste fresh and the portion was small for the price. A lot of wine options but not a lot of beer options for my husband. It took the waiter 15 minutes to come back with our check after we asked. Very disappointed and probably won't return unless changes are made.
I was seated about 6:10pm. My friend could not figure out how to order the drinks using the QR code. At about 6:20 a server came by and took or order. The drinks did not come for another hour!! My other friend tried to order a drink at the bar but they said you have to use the QR code! This is awful service, they need more staff and have to have the ability to handle the crowds during Summer in the City.
Did not enjoy the experience as I have in the past. Overpriced cocktails that took an hour to arrive. Boxed charcuterie that wasn't fresh, bread was moldy. The music was great and the atmosphere is wonderful, however, I wish they had more options for food and offered a regular, limited menu as they did years ago.
Concert was nice, it is no food in this place, there is a very small options of finger food, if you want dinner better option is the restaurant . There is not a good explanation about this terrace maybe for locals it's obvious but for tourist it's not.
$23 for a cocktail! Wow. Drinks are too expensive. The venue itself is great on beautiful summer night. I like the ability to order by phone so not having to track down a waiter.
Restaurantji Recommends
Good service and drinks. The live music is nice and it is right on the water.
Atmosphere: 5
Food: 4
Service: 5
Great cocktails! Fun Live Music. The staff is so incredible and sweet. The server told us they even use eco friendly packaging for their food!! Will be back before the summer is done.
Atmosphere: 5
Food: 5
Service: 5
We were excited to visit the restaurant and were pleased to be seated at a table right in front of the stage, which we initially thought would enhance our evening. However, there were several aspects of our experience that left us disappointed. To begin with, we found the cocktail prices to be unusually high — averaging around $23 each — which felt excessive for the setting. Shortly after we were seated, a server kindly introduced herself and brought water, but unfortunately, she did not return for quite some time, leaving us waiting without service. The food menu was also quite limited and on the pricier side, which made it challenging to find something appealing at a reasonable value. What we had most looked forward to was enjoying live music from the stage. However, it turned out to be a karaoke night, with performances by both guests and staff. While we understand the intent to create a fun, relaxed atmosphere, the quality of the singing left much to be desired, and it ultimately detracted from our overall experience — especially considering the premium pricing throughout the venue. We hope this feedback is helpful, and we do appreciate the effort to provide entertainment. With a few adjustments to pricing, service consistency, and clearer communication about the type of entertainment offered, the experience could be much more enjoyable.
great spot for a drink and apps. Drinks pricey and limited menu. Quick service appreciated. Scan code easy to use.
Ordering and getting food required signing up for an account, scanning menu items (mostly drinks and a few appetizers), entering your credit card information, ordering and the food came in disposable food to go containers. They had glass wine glasses and the venue was nice, on the harbor with a good view of the band playing. Go for the view and music, don't expect much of the food.
Loading...